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Chateau at Rifle

Families consistently rate this highly — reviewers highlight warm, home-like atmosphere. Schedule a visit to confirm the fit.

375 W 24th St, Rifle, CO 8165032 bedsLicensed & Active
Source: CO CDPHE — view official record
Google rating
4.5/5

based on 14 Google reviews

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Chateau at Rifle Assisted Living in Rifle, CO — Street View
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What this means for your family

The Chateau at Rifle offers a very welcoming, family-oriented environment that many residents enjoy. However, given the serious concerns raised regarding medication management and health monitoring, we strongly advise families to ask for a detailed explanation of their medication administration policy and how they track changes in a resident's health status.

Google Reviews

Google Reviews

14 reviews on Google
The Chateau at Rifle is described by many families as a warm, home-like environment where staff treat residents with compassion and respect. However, there are serious concerns regarding medical oversight, specifically regarding medication management and the monitoring of chronic health conditions. Families should weigh the positive, intimate atmosphere against reports of potential over-medication and lapses in health observation.

Quality Themes

Tap a score for details
Food8.0Staff8.0Clean6.0Activities8.0Meds2.0MemoryN/AComms9.0ValueN/A

Strengths

  • Warm, home-like atmosphere
  • Compassionate and friendly staff
  • Small resident population
  • Strong communication with families

Concerns

  • Inadequate medication management and health monitoring (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02020(1)1.02022(2)5.02023(1)4.72025(10)5.02026(1)

Distribution · 15 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since the community is so small and intimate, how do you ensure each resident gets personalized attention during mealtimes and activities?
  • 2We've heard wonderful things about the warm, home-like atmosphere here; how do you involve new residents in the existing social circle to help them feel at home?
  • 3Could you walk us through your specific protocols for medication administration and how you track any changes in a resident's health?
  • 4What is the process for notifying family members if there is a change in a resident's physical condition or a medical concern arises?
  • 5How do you handle medical emergencies or urgent health needs during the overnight hours?
  • 6What kind of daily activities or community outings do you typically organize for the residents?

Personalized based on this facility's data


Key Review Excerpts

My mother has been a resident at Chateau for 3 1/2 years. My whole family is delighted and impressed with the care she gets. The staff treat her and us, like family.

Long-term resident's family · 2020★★★★★

We have had some difficulty with understanding medication policy, and a few short falls on behavior. Going into assisted living is a learning curve for everyone involved. In each instance, the staff has assisted and directed us through the process professionally and with compassion.

Long-term resident's family · 2025★★★★★

They use drugs to control some of the residents. But the staff does their best. If you have a loved one there and care just be sure to homework the value of pumping people with a myriad of drugs.

Resident's family · 2025★★☆☆☆
Source: 14 Google reviews

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

8total
6deficiencies
Mar 23, 2026Complaint
CleanReport

No deficiencies found during this inspection.

Mar 23, 2026Complaint
CleanReport

No deficiencies found during this inspection.

Mar 23, 2026Follow-up
N/A0000 & 9999

A revisit survey was completed on 3/23/26 for all previous deficiencies cited on 10/29/25. The facility is in compliance with all deficiencies that were cited. Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally

Mar 23, 2026Follow-up
N/A0000 & 9999

A revisit survey was completed on 3/23/26 for all previous deficiencies cited on 10/29/25. The facility is in compliance with all deficiencies that were cited. Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally

Oct 28, 2025Complaint
N/A0000 & 1150

A relicensure survey with complaints revisit was completed on 10/29/25 for all previous deficiencies cited on 10/19/22. The residence is in compliance with all regulations surveyed. Tag 1150 was not cited in the previous event; however, the deficiency was included in the previous event' s informational 999 tag.The regulations governing Assisted Living Residences were revised. The 6 CCR 1011-1 Chapter 07 regulations were implemented on 7/1/25. Based on record review and interviews, the residence failed to ensure each resident' s care plan included specific personal services needs and the staff tasks necessary to meet those needs, and all external service providers, affecting five (#16-#20) of the five sample residents. (Cross-reference U2230)This deficiency was cited previously during a state licensure survey on 10/19/2022. The facility has not maintained compliance with this regulatory requirement.Findings included:Resident #16 was admitted to the residence on 6/24/23 with diagnoses of benign neoplasm of the brain, alcohol dependence, depressive episode, seizures, esophageal varices, chronic obstructive pulmonary disease, respiratory failure, alcoholic liver disease, muscle weakness, unsteadiness on feet, cognitive communication defect, and traumatic brain injury.A review of the care plan for Resident #16, dated 10/28/25, revealed no evidence of specific personal service needs, along with the staff tasks necessary to meet the needs of Resident #16' s recent hospitalization due to alcohol abuse, seizures, chronic smoking affecting COPD, oxygen use, and risky behaviors.The October 2025 medication administration record for Resident #16 indicated that he was hospitalized from the 7th to the 10th.A patient visit information packet, dated 10/10/25, revealed Resident #16 was hospitalized due to alcohol withdrawal, atelectasis/COPD, and alcohol related cognitive slowing. Resident #16 was instructed to stop drinking all alcohol and take all medications as prescribed. Resident #16 was provided education on alcohol abuse and alcoholism, COPD, including emphysema, the effects of alcohol on health, and a guide to preventing deep vein thrombosis.On 10/29/25 at 10:35 a.m., the administrator agreed that Resident #16' s care plan did not include specific personal services needs and staff tasks required to meet the needs of Resident #16. She stated that she expected the care plan to meet the regulatory requirements.Similar deficient practice occurred for Residents #17- #20.

Oct 28, 2025Complaint
N/A0000 & 1780

A recertification survey and complaint revisit was completed on 10/29/25 for all previous deficiencies cited on 10/19/22. A deficiency was cited.The regulations governing Assisted Living Residences were revised. The new regulation 10 CCR 2505-10 8.7000 was implemented 9/30/25. Based on observation and interviews, the facility (residence) failed to provide a well-maintained outdoor area, affecting 27 current members (residents).On 10/28/25 at 7:19 a.m., observations of the grounds revealed a significant tripping hazard (3-5 inch ridge from the curb cut to the walking path top across the width of the walking path) in the walking path from the residence' s grounds to the sidewalk. The tripping hazard rendered the accessibility curb-cut inaccessible to those with mobility restrictions and a tripping hazard for all others.On 10/29/25 at 10:56 a.m., the administrator acknowledged that the walking path was a tripping hazard and she explained that the problem persisted from the previous citation due to the owner' s refusal to pay to have the walking path fixed.

Oct 28, 2025Other
N/A0000, 0164, 0812 and 5 more

A recertification survey was completed on 10/29/25. Deficiencies were cited. Based on observation and interviews, the facility (residence) failed to provide a well-maintained outdoor area, affecting 27 current members (residents).On 10/28/25 at 7:19 a.m., observations of the grounds revealed a significant tripping hazard (3-5 inch ridge from the curb cut to the walking path top across the width of the walking path) in the walking path from the residence' s grounds to the sidewalk. The tripping hazard rendered the accessibility curb-cut in.. Based on observations and interviews, the facility (residence) failed to prohibit smoking restrictions in accordance with the Colorado Clean Indoor Air Act (CCIAA), affecting 27 current members (residents).An environmental tour of the residence on 10/28/25 at 8:00 a.m. revealed that the designated smoking area was located less than 10 feet from the entrance of the residence.Observation of the designated smoking area on 10/28/25 at 9:07 a.m. revealed two reside.. Based on record review and interviews, the facility (residence) failed to ensure each member' s (resident' s) provider care plan addressed all required elements, affecting the five sample residents (#16-#20). (Cross-reference B0880)Resident #16 was admitted to the residence on 6/24/23 with diagnoses of benign neoplasm of the brain, alcohol dependence, depressive episode, seizures, esophageal varices, chronic obstructive pulmonary disease, respiratory fai.. Based on record review and interviews, the facility (residence) failed to establish and maintain policies and procedures addressing emergencies as required by 6 CCR 1011-1 Chapter 7, Part 10, affecting 27 current members (residents).Findings included:On 10/28/25 at 8:15 a.m., the emergency plans, policies, and procedures were requested from Staff #10; no emergency plans were provided.On 10/28/25 at 8:57 a.m., 11:20 a.m., and 4:00 p.m., .. Based on record review and interviews, the facility (residence) failed to have an organized program of orientation and training of sufficient scope to meet the requirements under 6 CCR 1011-1 Chapter 7, Part 7, Regulation 7.9(A), for the two sample staff (#8, #9), affecting 27 current members (residents). (Cross-reference B020)Findings included:On 10/28/25 at 11:20 a.m. and 4:00 p.m., the complete personnel files as required by Chapter 7, Part 7 for Staff #8 and.. Based on record review and interviews, the residence failed to ensure each resident' s care plan included specific personal services needs and the staff tasks necessary to meet those needs, and all external service providers, affecting five (#16-#20) of the five sample residents. (Cross-reference U2230)Findings included:Resident #16 was admitted to the residence on 6/24/23 with diagnoses of benign neoplasm of the brain, alcohol dependence, depressive episode, s.. THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY. No response is necessary. The facility was advised it must review and maintain the following processes in accordance with existing program regulations found at 10 CCR 2505-10 8.7000.8.7001.B.3. Additional Criteria for HCBS Settings(a) Provider-Owned or -Controlled Residential Settings must have all of the following qualities and protect all of the following individual rig..

Oct 28, 2025Other
N/A0000, 0001, 0290 and 12 more

A relicensure survey was completed on 10/29/25. Deficiencies were cited. Based on observations and interviews, the residence failed to comply with the Colorado Clean Indoor Air Act (CCIAA), affecting 27 current residents.An environmental tour of the residence on 10/28/25 at 8:00 a.m. revealed that the de.. Based on observations and interviews, the residence failed to maintain the grounds to protect the residents from tripping hazards, affecting 27 current residents.On 10/28/25 at 7:19 a.m., observations of the grounds revealed a sig.. Based on record review and interview, the residence failed to have an involuntary discharge grievance policy that complied with Section 25-27-104.3, C.R.S., affecting 27 current residents. (Cross-reference B0290)Findings include:O.. Based on record review and interview, the residence failed to have written policies and procedures meeting the required elements regarding the visitation rights detailed in Section 25-3-125(3)(a), C.R.S., affecting 27 current resid.. Based on record review and interviews, the residence failed to assign at least one staff member responsible for the site management of the residence' s infection prevention and control program and training who had completed an inf.. Based on record review and interviews, the residence failed to ensure each personnel file contained all required elements for the two sample staff (#8, #9), affecting 27 current residents. (Cross-reference B0290 & U0640)On 1.. Based on record review and interviews, the residence failed to ensure each resident' s care plan included specific personal services needs and the staff tasks necessary to meet those needs, and all external service providers, affecti.. Based on record review and interviews, the residence failed to ensure that each staff member received orientation and training before providing any care or services to a resident, including all required elements, for two (#8, #9) of t.. Based on record review and interviews, the residence failed to ensure the resident record contained progress notes that included information of out-of-the-ordinary events, and documentation of ongoing services provided by external.. Based on record review and interviews, the residence failed to have emergency policies addressing all required elements, affecting 27 current residents. (Cross-reference B0290 & U0916)On 10/28/25 at 8:15 a.m., the emerg.. Based on record review and interviews, the residence failed to maintain a readily available roster of current residents, their room assignments, and emergency contact information, affecting 27 current residents. (Cross-reference B0290).. Based on record review and interviews, the residence failed to provide, upon request, access to individual resident records, personnel files, as well as policies and procedures that met regulatory requirements required by the Depart.. Based on record review and interviews, the residence failed to tailor emergency policies and procedures to the residence' s geographic location, residents served, and unique risks and circumstances identified by the residence, aff.. THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY. No response is necessary. The residence was advised that it must review and maintain the following processes in accordance with existing program ..

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