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Nursing HomeMedicaid Investigative

Colorado State Veterans Nursing Home - Rifle

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

851 E 5th St, Rifle, CO 8165089 bedsLicensed & Active
Source: CO CDPHE — view official record
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 48 Google reviews

5
4
3
2
1

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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (2/5 stars)
  • Above-median deficiencies (11 vs median 7)

Below average in CO · Meets national RN staffing standard · Above average staffing · $32,975 in fines · Abuse citation

Source: Medicare data

What this means for your family

This facility is highly regarded for its cleanliness and dedicated staff, making it a strong candidate for long-term care. However, families should maintain open lines of communication with the nursing team and verify that specific medical equipment needs are being monitored, as some past reviews noted lapses in oversight.

Google Reviews

Google Reviews

48 reviews on Google
The Colorado State Veterans Nursing Home in Rifle is widely praised for its clean, well-maintained environment and a staff that many families describe as caring and attentive. While most reviewers express high satisfaction with the quality of care and the facility's atmosphere, there are isolated reports of concerns regarding communication during health-related lockdowns and specific incidents involving patient care oversight.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean10.0Activities8.0Meds7.0MemoryN/AComms5.0ValueN/A

Strengths

  • Exceptionally clean and well-maintained facility
  • Warm, affectionate, and professional staff
  • High-quality food and dining options
  • Beautiful grounds and outdoor spaces for residents

Concerns

  • Communication regarding facility access and lockdowns (mentioned by 2 reviewers)
  • Inconsistent attention to medical equipment or patient needs (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(6)'19(11)'21(6)'23(2)'25(1)

Distribution · 39 analyzed

5
27
4
7
3
0
2
2
1
3

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about how clean and well-maintained the facility is; how does your team ensure the living spaces stay so well-kept?
  • 2The staff seems to be a real strength here, but how do you ensure that medical equipment and specific patient needs are consistently monitored throughout every shift?
  • 3Since we know how important it is to stay connected, what is the current process for families to visit, and how do you communicate any changes to facility access or visiting hours?
  • 4We are so impressed by the positive feedback regarding your dining options; could you tell us more about the meal planning and how much variety the residents enjoy?
  • 5What kind of daily activities or outdoor time do residents typically enjoy on your beautiful grounds?
  • 6In the event of a medical emergency during the night, what is the specific protocol for ensuring immediate care and notifying the family?

Personalized based on this facility's data


Key Review Excerpts

So clean, kind staff, AMAZING FOOD - with so many choices, the rooms are so pretty, the grounds are unbelievable.

Long-term resident's family · 2024★★★★★

The housekeeping staff truly ROCKS as well, this facility is kept SUPER clean! The food is also seriously good!

Long-term resident's family · 2020★★★★★

It is one of the cleanest homes I have seen and all of their patients seemed happy and well taken care of.

Paramedic · 2017★★★★★
Source: 48 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.29hrs
OK
Registered nurses for medical care
Total Nursing
3.95hrs
96%
All nurses + aides combined
Staff Turnover
52%
Lower is better (< 30% = good)
RN Turnover
42%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
4/ 5
Better Than Avg

5

measures

Worse Than Avg

7

measures

Mixed Results

4

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility11.1%
Better than Avg
Here
11.1%
US
15.5%
CO
20.0%
Garfield
31.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility6.9%
Better than Avg
Here
6.9%
US
19.5%
CO
11.3%
Garfield
24.5%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility83.9%
Worse than Avg
Here
83.9%
US
95.5%
CO
94.7%
Garfield
99.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility22.2%
Worse than Avg
Here
22.2%
US
14.4%
CO
13.8%
Garfield
12.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.2%
Mixed vs Avgs
Here
5.2%
US
12.1%
CO
8.5%
Garfield
3.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🦠

Residents who got a urinary tract infection

↓ Lower is better
This Facility6.1%
Worse than Avg
Here
6.1%
US
1.6%
CO
1.5%
Garfield
4.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility64.7%
Worse than Avg
Here
64.7%
US
81.8%
CO
76.3%
Garfield
67.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility4.2%
Worse than Avg
Here
4.2%
US
1.6%
CO
1.5%
Garfield
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
1penalties
Above state avg (8.8)
5 complaint-triggered
$32,975 in fines

Families have filed complaints triggering inspections, revealing recurring issues with resident protection from abuse and neglect, infection control, and medication management. The facility shows persistent problems across multiple surveys from 2022-2024, with the most recent inspection in November 2024 finding deficiencies in safety hazards, pressure ulcer care, and quality oversight, though the provider has correction dates for all issues.

Nov 20, 2025Complaint
2
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Nov 22, 2024Routine
8
0689Immediate jeopardy · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0805Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0908Potential for harm · IsolatedCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

Nov 22, 2024Complaint
1
0867Potential for harm · WidespreadCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Jun 6, 2024Complaint
2
0760Immediate jeopardy · IsolatedResolved (past non-compliance)

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0712Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

May 18, 2023Routine
4
0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Feb 14, 2022Routine
4
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Nov 22, 2024

$32,975

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

8total
3deficiencies
Mar 25, 2025Follow-up
CleanReport

No deficiencies found during this inspection.

Mar 25, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jan 7, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jan 7, 2025Follow-up
CleanReport

No deficiencies found during this inspection.

Dec 3, 2024Routine
N/A0000, 0163, 0293 and 6 more

Confirmed flame retardant spray and destructive testing on Christmas Decorations. K-000-INITIAL COMMENTS (ID Prefix Tag #K000) are informational only and a representation of the facility' s general characteristics. This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.90(a).The initial comments (ID Prefix Tag #K000) are informational only and represent the facility' s general characteristics. This two-story Type II (111) structure is licensed for eighty-nine (89) residents. The census for .. Through document review and observation during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101 and 25. This was evidenced by:1) Grass Mesa Commons has a quick response and standard response heads in the same compartment 2) reports do not indicate a flow switch time to show they are being tested.NFPA 101, 9.7.5 Maintenance and Testing.All automatic sprinkler and standpipe systems r.. Through document review during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101, 99, and 110. This was evidenced by:1) Generator fuel quality (annually) (110 8.3.8): 7.1.24 Failed fuel quality reportNFPA 110 8.3.8 A fuel quality test shall be performed at least annuallyUsing tests approved by ASTM standards.The deficiencies have the potential to affect occupants, including r.. Through document review during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101. This was evidenced by:1) Emergency Planning (101 4.8.2): The provided evacuation routes need to be updated to reflect the closest exit and area of refuge.NFPA 101 19.7.1 Evacuation and Relocation Plan and Fire Drills.19.7.1.1 The administration of every health care occupancy shall have, in effect and a.. Through observation during the survey, it was determined that the facility failed to maintain hazardous areas in accordance with NFPA 101. This was evidenced by:1) A chase for beverage syrup lines was created by the beverage vendor. The vendor added non-treated, wood 2" by 4" to the wall, which was visible behind an opening in the drywall of the syrup room.NFPA 101 19.1.6.4 Interior nonbearing walls in buildings of Type I or Type II construction s.. Through observation during the survey, it was determined that the facility failed to maintain hazardous areas in accordance with NFPA 101. This was evidenced by:1) The grass mesa wing rooms were converted to storage and deemed hazardous, so a door closure needs to be added.2) The syrup room has a hole in the wall that needs to be patchedNFPA 101 19.3.2 Protection from Hazards.NFPA 101 19.3.2.1.3 The doors shall be self-closing or automatic-cl.. Through observation during the survey, it was determined that the facility failed to meet the means of egress requirements in accordance with NFPA 101. This was evidenced by:1) no exit sign needs to be added to grass mesa exterior fence gate2) Add exit sign to grass mesa middle exit door3) add an exit sign for a security door to the grass mesaNFPA 101 19.2.10.1 &amp; 7.10: Marking of Means of EgressNFPA 101 7.10.1.5.1 Access to exits shall be marked .. Through observation during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101. This was evidenced by: 1) double doors between the office and library need to be adjusted latch2) blue hall door door not latchingNFPA 101, 8.3.3.1 Openings required to have a fire protection rating by Table 8.3.4.2 shall be protected by approved, listed, labeled fire door assemblies and fire window assemblies and ..

Nov 22, 2024Complaint
N/A0000, 0600, 0677 and 7 more

A recertification survey with Incident #38356 was completed on 11/18/24 to 11/22/24. Nine deficiencies were cited. An Emergency Preparedness survey was conducted from 11/18/24 to 11/22/24. No deficiencies were cited. Based on interviews and record review, the facility failed to ensure an effective quality assurance program to identify and address facility compliance concerns was implemented, in order to facilitate improvement in the lives of nursing home residents, through continuous attention to quality of care, quality of life, and resident safety. Specificall.. Based on observations, record review and interviews, the facility failed to ensure resident choices for one (#213) of two residents reviewed for activities of daily living (ADL) out of 40 sample residents. Specifically, the facility failed to provide bathing assistance for Resident #213 per her preference.Findings include: I. Facility policy and procedureThe.. Based on observations, record review and interviews, the facility failed to ensure two (#43 and #14) of seven residents received food and fluids prepared in a form designed to meet their needs per speech therapy recommendation, physician' s orders and the resident' s care plan out of 41 sample residents.Specifically, the facility failed to ensure Re.. Based on observations, record review and interviews, the facility failed to maintain all mechanical, electrical and patient care equipment in safe operating condition.Specifically, the facility failed to ensure facility staff used blood pressure cuffs rated for medical use.Findings include:I. Professional referenceAccording to the Davis Advantage for B.. Based on observations, record review and interviews, the facility failed to provide care and treatment to prevent the development and worsening of pressure injuries for one (#54) of two residents reviewed for pressure injuries out of 41 sample residents.Resident #54 was admitted to the facility on 7/18/24 with diagnoses of type 2 diabetes, history of t.. Based on record review and interviews, the facility failed to ensure all drugs and biologicals were properly stored in accordance with professional standards in two of three medication storage refrigerators.Specifically, the facility failed to maintain a medication refrigerator temperature log for the facility vaccine refrigerator and the medication refrige.. Based on record review and interviews, the facility failed to maintain an infection control program designed to provide a safe, sanitary and comfortable environment to help prevent the possible development and transmission of infectious diseases.Specifically, the facility failed to implement an effective water management plan.Findings include:I. Profes.. This Citation text meets this visualizations limit for 32,000 characters, please reach out to CDPHE HFEMSD Records Team for the full citation text at cdphe_hfemsd_records@state.co.us. Within your email, please include Facility Name, Inspection ID and Citation Code.

Nov 22, 2024Other
N/A0000, 0703, 0704

A licensure survey was completed on 11/18/24 to 11/22/24. Two deficiencies were cited. Based on observations, record review and interviews, the facility failed to provide care and treatment to prevent the development and worsening of pressure injuries for one (#54) of two residents reviewed for pressure injuries out of 41 sample residents.Resident #54 was admitted to the facility on 7/18/24 with diagnoses of type 2 diabetes, history of toe amputation, osteomyelitis (bone infection) and neuropathy.On 9/26/24, after not wearing her podiatry ordered offloading boots due to a red area on her heel, potentially from the podiatry offloading boot and/or a screw located on her wheelchair foot pedal, Resident #54 developed a blister on her left heel which progressed into an unstageable pressure ulcer. Resident #54 had physician' s orders for the offloading pressure relieving boots and the boots were care planned, however, the resident did not consistently wear the boots as ordered. The resident' s refusals to wear the boots were not documented or refusals were not careplanned and there were no care plan interventions directing staff what to do if the resident refused the boots. Resident #54 was able to identify why she did not consistently wear the pressure relieving boots but the facility did not ask the resident her reasoning or implement interventions to address the resident' s concerns with the pressure relieving boots.Due to the facility' s failures to ensure effective intervention.. This Citation text meets this visualizations limit for 32,000 characters, please reach out to CDPHE HFEMSD Records Team for the full citation text at cdphe_hfemsd_records@state.co.us. Within your email, please include Facility Name, Inspection ID and Citation Code.

Aug 30, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Colorado State Veterans Nursing Home - Rifle

Organization Type

government

Ownership & Management

Owners

State of Colorado

Owner · Organization

100%

Key personnel

Coppock, KimW-2 Managing EmployeeCrook, PaulW-2 Managing EmployeeWellendorf, DianaW-2 Managing EmployeeState of ColoradoManagerReser, CarolynManager
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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