Grand Brook Memory Care of Allen
Families consistently rate this highly — reviewers highlight compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 43 Google reviews
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What this means for your family
This facility is an exceptional choice for families seeking a high-touch, emotionally supportive environment for loved ones with dementia. The staff's ability to treat residents as individuals is their greatest asset. Because the care is so personalized, you should feel confident in their ability to manage complex behaviors, but do continue to monitor communication to ensure your specific needs are being met as well.
Google Reviews
Google Reviews
43 reviews on GoogleFamilies considering Grand Brook Memory Care of Allen can expect an exceptionally high level of personalized care, with many reviewers noting that staff treat residents like family members. The facility is frequently praised for its calming environment, engaging group activities, and a staff that demonstrates deep empathy and professional expertise. While the reviews are overwhelmingly positive, the facility's strength lies in its ability to manage complex dementia behaviors and provide emotional support to both residents and their families.
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregiving staff
- Engaging daily activities and enrichment programs
- Clean, beautiful, and home-like environment
- Strong leadership and transparent communication
- Personalized approach to individual resident needs
Rating Trends
Tap a year to see what changed
Distribution · 48 analyzed
How They Respond to Reviews
The owner provides highly personalized, emotionally intelligent responses that reference specific residents by name, share heartwarming anecdotes, and use familial language. The tone is deeply empathetic, treating reviewers and residents as an extension of their own family.
Questions for Your Tour
- 1Since the facility feels so beautiful and home-like, how do you ensure the environment stays personalized to my loved one's specific comforts?
- 2I noticed the leadership is very responsive to feedback; how does the management team communicate important updates or changes to families?
- 3Could you tell me more about the specific enrichment programs and daily activities designed to engage residents with memory loss?
- 4With such a small, intimate community of 36 residents, how does the staff ensure that each person's unique daily routine is respected?
- 5How is medical care and monitoring handled during the overnight hours if an emergency were to arise?
- 6The staff seems incredibly attentive in their care; how do you train new caregivers to maintain that high level of compassion and personalized attention?
Personalized based on this facility's data
Key Review Excerpts
“I’ve been a CNA for 15 years, licensed with the state of Texas and I have never experienced/visited/worked in a facility like this one. Honestly, with all my experience in various settings, I have never seen such incredibly caring people ALL working together in such harmony.”
“The care that they gave my 99 year old mother was excellent. She had several unique needs which the staff constantly worked with me on to take care of in the best ways.”
“My mom was at another highly-regarded memory care center for 2.5 years prior to her transfer to Grand Brook Twin Creeks. The difference in my mom since the move to Grand Brook Twin Creeks has been HUGE.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection on January 2, 2023, identified several violations related to fire safety protocols and health standards, including issues with food preparation and resident service plans. While some safety documentation and fire extinguisher maintenance issues were noted, there are currently no active enforcement actions listed against the facility.
Jan 2, 2023Routine
Health Code (2 violations) | Life Safety Code (3 violations)
The facility failed to obtain an inspection by the fire marshal every year and to keep documentation showing the outcome of the last inspection.
The facility failed to provide smoke compartmentation where required.
The facility failed to prepare and serve food in the manner required to prevent cross-contamination.
The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.
The facility failed to train staff in the use of fire extinguishers, failed to inspect and maintain fire extinguishers, and failed to keep records of inspection and maintenance of fire extinguishers.
Ownership & Operations
Who Operates This Facility
Allen Memory Care LLC
for profit
CONSTANT CARE MANAGEMENT COMPANY, LLC
JOANNA RAZOWSKI
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
43 reviews from families & visitors
Official Website
Visit grandbrook.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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