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Nursing HomeMedicaid Top Rated

Goodwin House Alexandria

Strong Medicare quality ratings; families often praise compassionate and supportive nursing staff. Still worth an in-person visit.

4800 Fillmore Ave, Alexandria West · Alexandria, VA 2231180 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 18 Google reviews

5
4
3
2
1
Goodwin House Alexandria Nursing Home in Alexandria, VA — Street View
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What this means for your family

Goodwin House is highly regarded for its compassionate, long-term care and well-maintained environment, making it a strong candidate for families prioritizing resident support. However, be prepared for potential administrative friction; we recommend visiting in person to assess the culture yourself, as phone interactions have been reported as inconsistent.

Google Reviews

Google Reviews

18 reviews on Google
Goodwin House Alexandria is generally regarded as a high-quality, supportive community that provides compassionate care through various stages of aging, including assisted living and memory care. While most families praise the facility for its warm environment and dedicated staff, some reviewers have noted concerns regarding administrative communication and a social atmosphere that can feel exclusionary.

Quality Themes

Tap a score for details
Food3.0Staff9.0Clean9.0ActivitiesN/AMedsN/AMemory10.0Comms4.0Value6.0

Strengths

  • Compassionate and supportive nursing staff
  • Well-maintained, welcoming facilities
  • Comprehensive care across living levels

Concerns

  • Unresponsive or rude administrative staff (mentioned by 2 reviewers)
  • Social environment perceived as cliquish or exclusionary (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.5'17(8)5.05.0'19(2)5.05.0'21(1)1.04.8'25(6)5.0'26(1)

Distribution · 23 analyzed

5
19
4
1
3
0
2
0
1
3

How They Respond to Reviews

6%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the high staffing rating, how does your team ensure that residents feel truly integrated into the community and connected with their peers?
  • 2We noticed some feedback regarding the dining experience; could you walk us through how you gather resident input to improve meal quality and variety?
  • 3What specific protocols or communication channels do you have in place to ensure families receive timely updates from the administrative team?
  • 4With a 5-star staffing rating, how do you balance the clinical care needs of residents with the social and emotional support required for a high quality of life?
  • 5How does your facility handle medical emergencies or urgent health changes for residents, and how quickly are family members typically notified?
  • 6What initiatives or programs do you have in place to help new residents feel welcomed and included in the social life of the community?

Personalized based on this facility's data


Key Review Excerpts

My parents have been there for 10 years and I have found this community caring and supportive at all levels. My father died this spring and we were held with love and care.

Long-term resident's family · 2017★★★★★

This is an expensive place, however it is well run and the money is put towards the residence welfare.

Visitor/Observer · 2017★★★★★

I would give Goodwin House 5 stars as their staff and facility are top notch. My complaint is I have no way to appropriately thank the staff for all they are doing to care for the residents /our loved ones.

Resident's family member · 2020★★★★★
Source: 18 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.07hrs
OK
Registered nurses for medical care
Total Nursing
5.26hrs
OK
All nurses + aides combined
Staff Turnover
14%
Lower is better (< 30% = good)
RN Turnover
6%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

14

measures

Worse Than Avg

2

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
12.1%
VA
16.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility8.2%
Better than Avg
Here
8.2%
US
19.5%
VA
20.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.5%
Better than Avg
Here
98.5%
US
93.4%
VA
91.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility9.1%
Better than Avg
Here
9.1%
US
15.3%
VA
16.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.4%
Better than Avg
Here
8.4%
US
15.5%
VA
14.2%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
VA
94.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility91.7%
Better than Avg
Here
91.7%
US
79.8%
VA
73.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility78.8%
Mixed vs Avgs
Here
78.8%
US
81.8%
VA
73.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
VA
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Well below state avg (14.5)

Goodwin House Alexandria has a pattern of recurring deficiencies across multiple surveys, primarily in food safety and preparation, building safety systems, and care planning. Food handling violations appeared in all three surveys (2019, 2021, 2023), while building and electrical safety issues were found in multiple inspections. All deficiencies were reportedly corrected by the facility, but the repeated food safety problems suggest ongoing operational challenges that families should discuss during visits.

Apr 5, 2023Routine
4
0814Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Oct 14, 2021Routine
4
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0300Potential for harm · IsolatedCorrected

Egress Deficiencies

Meet other general requirements that are deficient.

0919Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

Jan 31, 2019Routine
20
0325Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0901Potential for harm · WidespreadCorrected

Electrical Deficiencies

Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Goodwin House Alexandria

Organization Type

nonprofit

Ownership & Management

Owners

Liebreich, Robert

Owner (parent company)

Key personnel

Bernateau, SherrettaW-2 Managing EmployeeChoi, PhoebeW-2 Managing EmployeeCarwile, JustinOfficer / DirectorD'agostino, BarbaraOfficer / DirectorKumar, ChandraOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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