Goodwin House Alexandria
Strong Medicare quality ratings; families often praise compassionate and supportive nursing staff. Still worth an in-person visit.
based on 18 Google reviews

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What this means for your family
Goodwin House is highly regarded for its compassionate, long-term care and well-maintained environment, making it a strong candidate for families prioritizing resident support. However, be prepared for potential administrative friction; we recommend visiting in person to assess the culture yourself, as phone interactions have been reported as inconsistent.
Google Reviews
Google Reviews
18 reviews on Google“Goodwin House Alexandria is generally regarded as a high-quality, supportive community that provides compassionate care through various stages of aging, including assisted living and memory care. While most families praise the facility for its warm environment and dedicated staff, some reviewers have noted concerns regarding administrative communication and a social atmosphere that can feel exclusionary.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and supportive nursing staff
- Well-maintained, welcoming facilities
- Comprehensive care across living levels
Concerns
- Unresponsive or rude administrative staff (mentioned by 2 reviewers)
- Social environment perceived as cliquish or exclusionary (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 23 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the high staffing rating, how does your team ensure that residents feel truly integrated into the community and connected with their peers?
- 2We noticed some feedback regarding the dining experience; could you walk us through how you gather resident input to improve meal quality and variety?
- 3What specific protocols or communication channels do you have in place to ensure families receive timely updates from the administrative team?
- 4With a 5-star staffing rating, how do you balance the clinical care needs of residents with the social and emotional support required for a high quality of life?
- 5How does your facility handle medical emergencies or urgent health changes for residents, and how quickly are family members typically notified?
- 6What initiatives or programs do you have in place to help new residents feel welcomed and included in the social life of the community?
Personalized based on this facility's data
Key Review Excerpts
“My parents have been there for 10 years and I have found this community caring and supportive at all levels. My father died this spring and we were held with love and care.”
“This is an expensive place, however it is well run and the money is put towards the residence welfare.”
“I would give Goodwin House 5 stars as their staff and facility are top notch. My complaint is I have no way to appropriately thank the staff for all they are doing to care for the residents /our loved ones.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Goodwin House Alexandria has a pattern of recurring deficiencies across multiple surveys, primarily in food safety and preparation, building safety systems, and care planning. Food handling violations appeared in all three surveys (2019, 2021, 2023), while building and electrical safety issues were found in multiple inspections. All deficiencies were reportedly corrected by the facility, but the repeated food safety problems suggest ongoing operational challenges that families should discuss during visits.
Apr 5, 2023Routine4
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Oct 14, 2021Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Meet other general requirements that are deficient.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Jan 31, 2019Routine20
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Electrical Deficiencies
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Ownership & Operations
Who Operates This Facility
Goodwin House Alexandria
nonprofit
Ownership & Management
Owners
Liebreich, Robert
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit goodwinliving.org
Medicare data downloads
Original nursing home datasets
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