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Assisted Living

Goodwin House Alexandria

Families consistently rate this highly — reviewers highlight warm and welcoming atmosphere. Schedule a visit to confirm the fit.

4800 Fillmore Ave, Alexandria West · Alexandria, VA 22311250 bedsLicensed & Active
Google rating
4.5/5

based on 17 Google reviews

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What this means for your family

This facility is an excellent choice for families seeking a compassionate, home-like environment, particularly for those needing memory care support. While the care quality is highly rated, you should verify that the current administrative staff maintains professional communication standards during your intake process.

Google Reviews

Google Reviews

17 reviews analyzed
Goodwin House Alexandria is highly regarded for its warm, welcoming, and supportive environment, with several long-term families praising the compassionate care provided during difficult transitions. While most reviews are overwhelmingly positive, some past criticisms highlighted issues with administrative communication and social cliques within the resident community.

Quality Themes

Tap a score for details
Food1.0Staff9.0CleanN/AActivitiesN/AMedsN/AMemory9.0Comms3.0Value7.0

Strengths

  • Warm and welcoming atmosphere
  • Compassionate and caring staff
  • Well-maintained and nice facilities
  • Supportive community during end-of-life care

Concerns

  • Unprofessional administrative communication over the phone
  • Social cliques and lack of inclusivity for non-locals

Rating Trends

Tap a year to see what changed

2344.32017(6)5.02018(1)5.02019(2)5.02020(1)5.02021(1)1.02023(1)4.82025(5)

Distribution

5
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How They Respond to Reviews

6%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1It is wonderful to see such a warm and welcoming atmosphere here; how do you ensure new residents feel included and integrated into the community right away?
  • 2We want to make sure we stay in the loop, so what is the best way for family members to maintain consistent and clear communication with your administrative team?
  • 3Could you tell us a bit more about the dining experience and how the menu is planned to ensure everyone enjoys their meals?
  • 4How does the staff approach providing compassionate care during more difficult transitions or end-of-life stages?
  • 5What kind of daily activities or social outings are available to help residents connect with one another?
  • 6In the event of a medical emergency during the night, what are the specific protocols for getting immediate care for a resident?

Personalized based on this facility's data


Key Review Excerpts

My parents have been there for 10 years and I have found this community caring and supportive at all levels. My father died this spring and we were held with love and care.

Long-term resident's family · 2017★★★★★

I would give Goodwin House 5 stars as their staff and facility are top notch.

Resident's family · 2020★★★★★

What a friendly and welcoming environment! Many facilities attempt to recreate that homely feel, while few actually achieve it. Goodwin House is the later!

Local Guide · 2019★★★★★
Source: 17 Google reviews

State Inspection History

State Inspections

Source: VA State Licensing Agency

7total
5deficiencies
Jan 23, 2026Complaint
CleanReport

Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 01/23/2026 Time in: 1:27 PM Time out: 2:02 PM The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaint was received by VDSS Division of Licensing on 11/26/2025 regarding allegations in the area(s) of: Staffing and Supervision, Resident Care and Related Services, and Complaint Investigation Number of residents present at the facility at the beginning of the inspection: 55 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 0 Number of staff records reviewed: 0 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 2 Observations by licensing inspector: Licensing inspector (LI) observed residents entering and exiting the facility for community outings and interacting with peers and staff. Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the allegations of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Nina Wilson, Licensing Inspector at (703) 635-6074 or by email at nina.wilson@dss.virginia.gov.

Sep 4, 2025Routine

Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 08/18/2025 Time in: 10:23 AM Time out: 4:39 PM The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 56 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 7 Number of staff records reviewed: 3 Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 4 Observations by licensing inspector: Licensing inspector (LI) observed residents entering and exiting the facility for outings, interacting with peers and staff, and participating in scheduled activities. Additional Comments/Discussion: N/A An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Nina Wilson, Licensing Inspector at (703) 635-6074 or by email at nina.wilson@dss.virginia.gov.

22VAC40-73-1110-A

Based on resident review and staff interview, the facility failed to ensure that prior to admitting a resident with a serious cognitive impairment due to a primary psychiatric diagnosis of dementia to a safe, secure environment, the licensee, administrator, or designee determine whether placement in the special care unit is appropriate for the resident. Evidence: 1. Upon request, the facility did not provide documentation of the determination and justification on whether placement in the special care unit is appropriate for resident 4 (admit date, 11/19/2024). 2. During the onsite inspection, 08/18/2025, staff 4 confirmed resident 4 did not have documentation of the determination and justification on whether placement in the special care unit is appropriate by thelicensee, administrator, or designee in their record.

Jun 11, 2024Routine
CleanReport

Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 06/11/2024 Time In: 10:34 AM Time Out: 3:45 PM The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 55 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 4 Number of staff records reviewed: 4 Number of interviews conducted with residents: 2 Number of interviews conducted with staff: 2 Observations by licensing inspector: LI toured the physical plant of the facility, and observed residents involved in independent pursuits, preparing for an activity outside of the community, arts and crafts, lunch dining, medication administration, lounging in the common areas, and resting in their rooms. Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. The evidence gathered during the inspection determined no violations with applicable standard(s) or law. The inspection summary will be posted to the VDSS website within five (5) business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Nina Wilson, Licensing Inspector at (703) 635-6074 or by email at nina.wilson@dss.virginia.gov.

May 10, 2023Routine

An unannounced renewal inspection was conducted on 5/10/23. At the time of entrance, 206 residents were in care. Meals, medication administration, and activities were observed. Building and grounds were inspected. Records were reviewed. The sample size consisted of 10 resident records and four staff records. The violation was discussed and an exit meeting was held. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (I) type the plan on a separate Word document, (II) identify the standard violation number being addressed, (III) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Marshall Massenberg, Licensing Inspector at (703) 431-4247 or by email at m.massenberg@dss.virginia.gov.

22VAC40-73-260-A

Based on record review, the facility failed to ensure that each direct care staff member maintains current certification in first aid from the American Red Cross, American Heart Association, National Safety Council, American Safety and Health Institute, community college, hospital, volunteer rescue squad, or fire department. The certification must either be in adult first aid or include adult first aid. Evidence: No documentation was provided, during the inspection, to confirm that Staff #2 (hired 8/9/22) and Staff #3 (hired 11/15/22) have current first aid certification. The records of Staff #2 and Staff #3 contained current certification for CPR and AED, but not first aid.

Aug 23, 2022Routine
CleanReport

An unannounced focused monitoring inspection was conducted on 8/23/22 to follow-up on high-risk violations that were cited on 6/9/22. Building and grounds were inspected and resident records were observed. No violations were cited during the inspection. An exit meeting was held. Should you have any questions, please contact Marshall Massenberg, Licensing Inspector at (703) 431-4247 or by email at m.massenberg@dss.virginia.gov. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov

Jun 9, 2022Routine

Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 6/9/22 (9:00 AM ? 6:00 PM) The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. An unannounced monitoring inspection was conducted on 6/9/22. At the time of entrance, 49 residents were in care. Meals, medication administration, and activities were observed. Building and grounds were inspected. Records were reviewed and interviews were conducted. The sample size consisted of eight resident records, four staff records, and four individual interviews. Background checks for all new staff, hired since the last inspection, were reviewed for completion. Violations were discussed and an exit meeting was held. Areas of non-compliance are identified on the violation notice. Please complete the 'plan of correction' and 'date to be corrected' for each violation cited on the violation notice and return to the licensing office within 10 calendar days. Please specify how the deficient practice will be or has been corrected. Just writing the word 'corrected' is not acceptable. The 'plan of correction' must contain: 1) Steps to correct the non-compliance with the standards, 2) Measures to prevent the non-compliance from occurring again, and 3) Person responsible for implementing each step and/or monitoring any preventative measures. Thank you for your cooperation and if you have any questions, please contact me via e-mail at m.massenberg@dss.virginia.gov.

22VAC40-73-1090-A

Based on record review, the facility failed to ensure that each resident is assessed by an independent clinical psychologist licensed to practice in the Commonwealth or by an independent physician as having a serious cognitive impairment due to a primary psychiatric diagnosis of dementia with an inability to recognize danger or protect his own safety and welfare, prior to his/her admission to the safe, secure environment. Evidence: The record for Resident #4 was reviewed during the inspection. Resident #4's Assessment of Serious Cognitive Impairment form, dated 8/30/21, states that the resident has the ability to recognize danger or protect his own safety and welfare.

22VAC40-73-660-B

Based on observation and record review, the facility failed to ensure that medication storage is limited to an out-of-sight place, in the rooms of residents whose UAI

22VAC40-73-680-M

Based on observation and interview, the facility failed to ensure that medications ordered for PRN

May 10, 2021Other
CleanReport

A inspection was initiated on 5/10/2021 and concluded on 5/10/2021. The executive director was contacted by telephone for an entrance interview to initiate the inspection. The executive director reported that the current census was 49. The inspector emailed the executive director a list of items required to complete the inspection. The inspector reviewed three resident records and three staff records. Criminal record checks and sworn statements of all staff hired since last inspection and other documentation submitted by the facility was reviewed to ensure documentation was complete. Exit interview was conducted with the executive director and the administrator of assisted living on 5/17/2021. The information gathered during the inspection determined no violations with applicable standards or law. No violations were issued.

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References & Resources

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