Good Shepherd Home Raker Center
Strong Medicare quality ratings; families often praise engaging activity programs. Still worth an in-person visit.
based on 10 Google reviews

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What this means for your family
The Raker Center appears to be a vibrant facility with a strong focus on resident engagement through activities and music. Families should feel confident in the staff's willingness to interact with residents, though they should schedule a tour to observe daily care routines firsthand since most online feedback is brief.
Google Reviews
Google Reviews
10 reviews on Google“The Raker Center is frequently praised for its engaging activity programs, including music and dance, which foster a positive environment for residents. While specific feedback is limited due to many reviews lacking text, those who provided comments highlight the facility's effectiveness in rehabilitation and the friendliness of the staff.”
Quality Themes
Tap a score for detailsStrengths
- Engaging activity programs
- Effective rehabilitation services
- Friendly and interactive staff
Rating Trends
Tap a year to see what changed
Distribution · 11 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much the management engages with the community through their responses; how does that same level of communication work between the staff and families?
- 2We have heard great things about the activity programs here; could you walk us through what a typical afternoon of social engagement looks like for a resident?
- 3Since the facility offers rehabilitation services, how do you coordinate with physical therapists to ensure a resident's recovery plan is being followed daily?
- 4With the recent state inspections, what specific steps has the team taken to address and resolve the recent deficiencies?
- 5How is the medical care managed during the overnight hours, and what is the protocol if a resident has a sudden medical emergency?
- 6The staff seems very friendly and interactive based on what we've seen; how do you ensure that this high level of person-centered care remains consistent across all shifts?
Personalized based on this facility's data
Key Review Excerpts
“Care of patients is quite good, lots of activity such as dances, painting, music, etc. Patient rooms are nice/comfortable.”
“The staff were nice and lined up in front of the residents with my hubby and I and the did YMCA dance. There was cheering, the residents can sing. They were happy to have something to look forward to”
“A great rehab place”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 13 measures
8
measures
2
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents who lost too much weight
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a pattern of recurring fire safety and building maintenance issues across multiple surveys, with repeated deficiencies in fire suppression systems, smoke barriers, and electrical safety appearing in 2023 and continuing into 2024-2025. The facility also has ongoing problems with food safety and resident care planning that persist across surveys. While one family filed a complaint about accommodating resident preferences, all deficiencies show correction dates, suggesting the facility addresses issues when cited but struggles with sustained compliance.
Sep 23, 2025Routine7
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Aug 22, 2024Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Oct 13, 2023Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
May 4, 2023Complaint1
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Ownership & Operations
Who Operates This Facility
Good Shepherd Home Raker Center
nonprofit
Ownership & Management
Owners
Good Shepherd Rehabilitation Network
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit goodshepherdrehab.org
Medicare data downloads
Original nursing home datasets
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