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Nursing HomeMedicaid

Good Shepherd Home Raker Center

Strong Medicare quality ratings; families often praise engaging activity programs. Still worth an in-person visit.

601 St John Street, Fairview · Allentown, PA 1810399 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 10 Google reviews

Good Shepherd Home Raker Center Nursing Home in Allentown, PA — Street View
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What this means for your family

The Raker Center appears to be a vibrant facility with a strong focus on resident engagement through activities and music. Families should feel confident in the staff's willingness to interact with residents, though they should schedule a tour to observe daily care routines firsthand since most online feedback is brief.

Google Reviews

Google Reviews

10 reviews on Google
The Raker Center is frequently praised for its engaging activity programs, including music and dance, which foster a positive environment for residents. While specific feedback is limited due to many reviews lacking text, those who provided comments highlight the facility's effectiveness in rehabilitation and the friendliness of the staff.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean8.0Activities10.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Engaging activity programs
  • Effective rehabilitation services
  • Friendly and interactive staff

Rating Trends

Tap a year to see what changed

2345.0'14(1)4.05.0'18(1)4.04.0'20(2)5.05.0'23(2)5.0'24(1)

Distribution · 11 analyzed

5
7
4
3
3
1
2
0
1
0

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is wonderful to see how much the management engages with the community through their responses; how does that same level of communication work between the staff and families?
  • 2We have heard great things about the activity programs here; could you walk us through what a typical afternoon of social engagement looks like for a resident?
  • 3Since the facility offers rehabilitation services, how do you coordinate with physical therapists to ensure a resident's recovery plan is being followed daily?
  • 4With the recent state inspections, what specific steps has the team taken to address and resolve the recent deficiencies?
  • 5How is the medical care managed during the overnight hours, and what is the protocol if a resident has a sudden medical emergency?
  • 6The staff seems very friendly and interactive based on what we've seen; how do you ensure that this high level of person-centered care remains consistent across all shifts?

Personalized based on this facility's data


Key Review Excerpts

Care of patients is quite good, lots of activity such as dances, painting, music, etc. Patient rooms are nice/comfortable.

Visitor/Observer · 2020★★★★★

The staff were nice and lined up in front of the residents with my hubby and I and the did YMCA dance. There was cheering, the residents can sing. They were happy to have something to look forward to

Entertainment provider · 2023★★★★★

A great rehab place

Rehab patient · 2023★★★★★
Source: 10 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.45hrs
OK
Registered nurses for medical care
Total Nursing
4.65hrs
OK
All nurses + aides combined
Staff Turnover
25%
Lower is better (< 30% = good)
RN Turnover
17%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 13 measures

Medicare Rating
4/ 5
Better Than Avg

8

measures

Worse Than Avg

2

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
PA
8.3%
Lehigh
12.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.4%
Better than Avg
Here
98.4%
US
93.4%
PA
87.1%
Lehigh
87.2%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility99.0%
Better than Avg
Here
99.0%
US
95.5%
PA
93.5%
Lehigh
94.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility22.6%
Mixed vs Avgs
Here
22.6%
US
19.4%
PA
26.0%
Lehigh
27.3%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility15.4%
Better than Avg
Here
15.4%
US
19.5%
PA
19.9%
Lehigh
19.2%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility2.4%
Better than Avg
Here
2.4%
US
5.3%
PA
6.4%
Lehigh
6.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (10.1)
1 complaint-triggered

This facility shows a pattern of recurring fire safety and building maintenance issues across multiple surveys, with repeated deficiencies in fire suppression systems, smoke barriers, and electrical safety appearing in 2023 and continuing into 2024-2025. The facility also has ongoing problems with food safety and resident care planning that persist across surveys. While one family filed a complaint about accommodating resident preferences, all deficiencies show correction dates, suggesting the facility addresses issues when cited but struggles with sustained compliance.

Sep 23, 2025Routine
7
0161Potential for harm · PatternCorrected

Construction Deficiencies

Use approved construction type or materials.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0291Minimal · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0918Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Aug 22, 2024Routine
8
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0161Potential for harm · PatternCorrected

Construction Deficiencies

Use approved construction type or materials.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0712Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Oct 13, 2023Routine
9
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0911Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0814Minimal · WidespreadCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

May 4, 2023Complaint
1
0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Good Shepherd Home Raker Center

Organization Type

nonprofit

Ownership & Management

Owners

Good Shepherd Rehabilitation Network

Owner (parent company) · Organization

Key personnel

Beste, AnneManaging Control - Governing BodyDecampli, DavidManaging Control - Governing BodyDecampli, PamelaManaging Control - Governing BodyEmrick, PaulManaging Control - Governing BodyFessler, DavidManaging Control - Governing Body
Source: Medicare provider data

Contact

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References & Resources

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