Good Shepherd- Fairview Home, INC.
Limited public data on Good Shepherd- Fairview Home, INC.. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 21 Google reviews
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What this means for your family
While the rehab department remains a strong point for short-term recovery, the facility is currently struggling with administrative communication and staffing consistency. We strongly advise families to tour the facility in person and ask specifically about their protocols for securing resident belongings and their current nurse-to-patient ratios during weekends.
Google Reviews
Google Reviews
21 reviews on Google“Good Shepherd-Fairview Home receives polarized feedback, with recent reviews highlighting a significant decline in administrative responsiveness and staffing adequacy. While some families praise the rehab department for its compassionate care and effective recovery support, others report serious concerns regarding facility cleanliness, theft of personal property, and long response times for resident assistance.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive rehab staff
- Effective post-surgery recovery support
- Helpful nurse management for discharge planning
Concerns
- Poor administrative communication and lack of follow-up (mentioned by 3 reviewers)
- Understaffing leading to slow response times (mentioned by 3 reviewers)
- Inadequate cleanliness and hygiene standards (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 25 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how attentive the rehab team is here; could you tell us more about how they support residents during post-surgery recovery?
- 2How does the nursing management team work with families to coordinate the transition and discharge planning process?
- 3What specific protocols do you have in place to ensure the facility maintains high standards of cleanliness and hygiene in the resident living areas?
- 4How does the administration ensure that families are kept updated and informed about any changes in a resident's care or facility updates?
- 5What is the process for responding to resident needs during the night or during periods when the main daytime staff might be busy?
- 6Can you describe what a typical day looks like for residents in terms of social activities and daily engagement?
Personalized based on this facility's data
Key Review Excerpts
“The staff was compassionate and the rehab section was great. They worked very hard with my parent to make it sure they could return home safely.”
“There are not enough aides to help. They leave patients sitting in their chair and ignore them. The bathroom was never cleaned by the staff.”
“The nurse manager was concerned about my safety at home as I would he alone. I received delicious foods infact almost every day I received a snack.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
11 violations from 12 inspections
Aug 22, 2025Routine
Resident services
Mar 25, 2025Routine
Resident services
Disaster and emergency planning
Resident services
Disaster and emergency planning
Resident services
Records and reports
Nov 13, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Oct 7, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Jun 27, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Jun 4, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Jan 30, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Jan 26, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Good Shepherd-Fairview Home, INC.
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit goodshepherdcommunities.org
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
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