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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 19 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
3 findings in latest survey · Staff turnover reported at 13%
Golden Years Homestead has a middle-range Medicare overall rating. Strengths include kind and compassionate nursing staff. Some reviewers note concerns about inconsistent or poor housekeeping services (mentioned by 2 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Golden Years Homestead receives polarized feedback, with many reviewers praising the kindness and professionalism of the nursing and rehab staff. However, significant concerns exist regarding inconsistent housekeeping standards and poor communication during administrative processes like room clearance after a resident's passing.
Quality Themes
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Concerns
Rating Trends
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Distribution · 21 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“Most of the staff are exceptional. I especially appreciate the kindness and patience of Rochelle and Angie. But housekeeping could improve.”
“The staff was friendly & caring. The problem was getting the room cleaned. This was taken after 5 days of no cleaning the floor”
“These people took the most wonderful care of my grandmother during her last years and final hours. Bless these people. They're doing the Lord's work.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Golden Years Homestead has concerning patterns of repeated deficiencies, with families filing 11 complaint-triggered reports across multiple surveys. The facility struggles most with care quality issues (including pain management and treatment), safety hazards and accident prevention, and fire safety systems. While all violations show correction dates, problems persist across time periods, with recent complaints in 2025 involving pain management and abuse reporting failures, suggesting ongoing care quality challenges.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
Jan 30, 2024
$15,646
Golden Years Homestead
nonprofit
Greencroft Communities
5 facilities nationwide
Chain avg rating: 2.4/5 · Rank 3 of 5
Owners
Woodlawn Hospital
Owner · Organization
Key personnel
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Google Reviews
19 reviews from families & visitors
Official Website
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