Golden Lodge Assisted Living LLC
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based on 54 Google reviews
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What this means for your family
Golden Lodge offers a beautiful, well-designed environment that many families find comforting, but there is a clear pattern of communication and staffing issues. Before committing, we strongly recommend asking for a direct contact person for administrative issues and verifying their current staff-to-resident ratios during weekends and evenings.
Google Reviews
Google Reviews
54 reviews on Google“Golden Lodge Assisted Living receives highly polarized feedback, with many families praising the compassionate care and beautiful facility, while others report significant issues with management, communication, and staffing levels. Recent reviews suggest an effort by new leadership to improve operations, though persistent complaints regarding responsiveness and care consistency remain a point of contention for some families.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive memory care staff
- Beautiful, clean, and well-maintained facility
- Effective transition support for residents
- Engaging activities and community atmosphere
Concerns
- Chronic understaffing leading to poor care quality (mentioned by 5 reviewers)
- Poor communication and lack of responsiveness from management (mentioned by 6 reviewers)
- Inconsistent medication management (mentioned by 2 reviewers)
- Billing disputes and lack of follow-through on promises (mentioned by 3 reviewers)
Rating Trends
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Distribution · 46 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With 111 residents at Golden Lodge, how does your management team ensure consistent communication with families regarding daily updates or changes in care?
- 2I noticed your team is highly praised for their engaging activities; could you walk me through a typical week of programming for residents?
- 3How do you maintain consistent staffing levels throughout the day and night to ensure that every resident receives the attentive care they need?
- 4Could you explain your current process for medication management to ensure accuracy and consistency for residents?
- 5I appreciate that you take the time to respond to feedback online; how do you handle addressing specific family concerns or billing questions once a resident is moved in?
- 6In the event of a medical emergency, what is your protocol for coordinating care and keeping family members informed in real-time?
Personalized based on this facility's data
Key Review Excerpts
“The memory care wing was comfortable and well thought out place for my father to spend his final days; I hope to be so lucky. This memory care is different from all others; smaller "neighborhoods" with less chaos makes the adds peace and serenity.”
“No leadership. Understaffed!! Very unorganized. Don't be fooled by the nice building. I had my mother stay 4 days in respite care. Half of what they pomised never happened...including missing 2 medication schedules.”
“My experience was not a good one, my FIL was at this place for 6 months and nothing was what it seemed. This was a lot of constant follow up and frustration. This place will give you a lot of promises when you are touring but they DO NOT follow through.”
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Sep 24, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Sep 24, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Sep 24, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Sep 24, 2025ComplaintCleanReport
No deficiencies found during this inspection.
May 12, 2025Complaint
A licensure complaint, prompted by #CO38186, was completed on 5/14/25. A deficiency was cited. Based on observation, interview, and record review, the residence failed to provide therapeutic diets when prescribed by the resident' s practitioner, affecting one of eight sample residents (#39). Findings include:1. Resident #39 was admitted to the residence on 7/24/23 with a diagnosis of neurocognitive disorder, dysphagia, and had a diet of pureed food and nectar-thick liquids. a. ObservationsOn 5/12/25, at 8:35 a.m., Staff #33 administered Resident #39' s medication in applesauce and then handed him a cup of water with no thickened liquid powder added.On 5/12/25, at approximately 8:52 a.m., Resident #39' s family member fed him his pureed breakfast meal and beverage. Staff #50 added a scoop of the thickened liquid powder, stirred it, and handed it to Resident #39' s family member. Resident #39' s family member immediately gave Resident #39 his orange juice.On 5/12/25, at 8:59 a.m., Staff #33 looked at his computer, pulled up Resident #39' s chart, and read aloud that Resident #39 was on a mechanical soft diet and nectar-thickened liquid.On 5/12/25 at 11:38 a.m., Staff #33 searched the refrigerator and cabinet for the thickened liquid powder and did not find it. Staff #50 pointed out where the thickened powder container was to Staff #33.On 5/13/25 at 8:21 a.m., the administrator entered the secure unit, found the thickened liquid powder, removed it from the kitchen cabinet, and took it to the kitchen. b. Record Review A written practitioner' s order, dated 3/16/25, directed the residence to provide a nectar-thickened liquid diet. On 4/17/25, the external health provider amended the order to change his diet to pureed.The resident' s care plan, effective 5/12/25, had six amended dates for Resident #39' s dining and cueing needs. On 2/25/25 and 3/18/25, the residence added that Resident #39 needed nectar thickened liquid.2. Interviews On 5/12/25 at 8:57 a.m., Staff #33 stated he was unaware that Resident #39 had a nectar-thickened liquid; he thought he was on a mechanical soft diet and only had issues with chewing food, not swa..
May 12, 2025Complaint
A licensure revisit was completed on 5/13/25 for all previous deficiencies cited on 10/21/24. The regulations governing Assisted Living Residences were revised. The new regulation Chapter VII was implemented on 10/21/24. Based on record review and interview, the residence failed to comply with authorized practitioner' s orders associated with medication administration, affecting five of eight sample residents (#32, #42, #43, #44, #46).This deficiency was previously cited during a relicensure survey on 10/21/24. Although the residence corrected the deficiency, based on the findings below, the residence has not maintained compliance with this regulatory requirement.Findings include:1. Resident #42 was admitted to the residence on 4/25/25 with diagnoses including Parkinson' s dementia.A written practitioner' s order, dated 4/25/25, directed the residence to administer the following medications: Lysine 1000 mg once daily.Meloxicam 15 mg once daily.Tizanidine 2 mg once daily.However, the April and May medication administration records (MARs) for Resident #42 read the following medications were not administered because they were not available:Lysine 1000 mg on 4/27-4/29 and 5/1-5/6/25 for a total of nine missed doses. Meloxicam 15 mg on 4/27-4/30 5/1, 5/2, 5/4, 5/6, 5/7, for a total of nine missed doses.Tizanidine 2 mg on 4/27-4/30, 5/1-5/7/25 for a total of 11 missed doses. On 5/13/25 at 9:30 a.m., the administrator confirmed the medications listed above were not administered and were out of stock for Resident #42. On 5/13/25 at 1:05 p.m., the administrator said the reason the citation was not corrected was because of the residence' s problems with their external pharmacy. 2. Similar deficient practice was found for Residents #32, #43, #44, #46.
May 12, 2025ComplaintCleanReport
No deficiencies found during this inspection.
May 12, 2025Complaint
A licensure revisit was completed on 5/13/25 for all previous deficiencies cited on 10/21/24. The regulations governing Assisted Living Residences were revised. The new regulation Chapter VII was implemented on 3/17/25. Based on record review and interview, the residence failed to complete progress notes at the end of the shift, which included documentation regarding any out-of-the-ordinary event or issue that affected the resident' s physical, behavioral, cognitive, or functional condition, along with the action taken by staff to address that resident' s changing needs, affecting one of eight sample residents (#39).This deficiency was previously cited during a relicensure survey on 10/21/24. Although the residence corrected the deficiency, based on the findings below, the residence has not maintained compliance with this regulatory requirement.Findings include:Resident #39 was admitted to the residence on 7/24/23 with a diagnosis of neurocognitive disorder and dysphagia. a. ObservationsOn 5/12/25 at 8:35 a.m., Resident #39 had four pinky-sized flat-round reddish-purple bruises on his forehead. Two were above his right eyebrow, and two smaller ones were near his hairline. On 5/12/25, at approximately 8:51 a.m., Staff #50 asked Resident #39' s family member if she knew what had happened to his face. He continued to say that he had not noticed the marks on his face last week and had just returned this morning and saw them.On 5/12/25, at approximately 8:52 a.m., the family member of Resident #39 told Staff #50 she was unaware of what happened and that the residence di.. Based on record review and interview, the residence failed to comply with authorized practitioner' s orders associated with medication administration, affecting five of eight sample residents (#32, #42, #43, #44, #46).This deficiency was previously cited during a relicensure survey on 10/21/24. Although the residence corrected the deficiency, based on the findings below, the residence has not maintained compliance with this regulatory requirement.Findings include:1. Resident #42 was admitted to the residence on 4/25/25 with diagnoses including Parkinson' s dementia.A written practitioner' s order, dated 4/25/25, directed the residence to administer the following medications: Lysine 1000 mg once daily.Meloxicam 15 mg once daily.Tizanidine 2 mg once daily.However, the April and May medication administration records (MARs) for Resident #42 read the following medications were not administered because they were not available:Lysine 1000 mg on 4/27-4/29 and 5/1-5/6/25 for a total of nine missed doses. Meloxicam 15 mg on 4/27-4/30 5/1, 5/2, 5/4, 5/6, 5/7, for a total of nine missed doses.Tizanidine 2 mg on 4/27-4/30, 5/1-5/7/25 for a total of 11 missed doses. On 5/13/25 at 9:30 a.m., the administrator confirmed the medications listed above were not administered and were out of stock for Resident #42. On 5/13/25 at 1:05 p.m., the administrator said the reason the..
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Google Reviews
54 reviews from families & visitors
Official Website
Visit goldenlodgeassisted.com
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CO CDPHE — View Official Record
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