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Nursing HomeMedicaid Investigative

Glenwood Springs Healthcare

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

2305 Blake Ave, Glenwood Springs, CO 8160154 bedsLicensed & Active
Source: CO CDPHE — view official record
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 31 Google reviews

5
4
3
2
1
Glenwood Springs Healthcare Nursing Home in Glenwood Springs, CO — Street View
Street View

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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (1/5 stars)

Below average in CO · Below chain average · $5,293 in fines

Source: Medicare data

What this means for your family

The facility has undergone significant recent improvements under new management, making it a much more welcoming environment than in previous years. However, families should conduct a thorough tour to inspect current room conditions and ask specifically about their process for handling maintenance requests and communication, as these remain areas of concern for some visitors.

Google Reviews

Google Reviews

31 reviews on Google
Glenwood Springs Healthcare has seen a significant shift in reputation recently, with many reviewers praising recent management changes and facility renovations. While long-term residents and families report attentive care and a welcoming environment, some visitors have raised serious concerns regarding building maintenance, staffing levels, and administrative communication.

Quality Themes

Tap a score for details
Food5.0Staff8.0Clean7.0ActivitiesN/AMedsN/AMemoryN/AComms4.0ValueN/A

Strengths

  • Attentive and caring nursing staff
  • Recent facility renovations and decor updates
  • Strong rehabilitation therapy services
  • Responsive management team

Concerns

  • Understaffing and slow response times (mentioned by 2 reviewers)
  • Building maintenance and plumbing issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'18(1)'20(1)'22(1)'24(4)'26(4)

Distribution · 32 analyzed

5
20
4
3
3
3
2
0
1
6

How They Respond to Reviews

3%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given that the facility has recently undergone renovations, what specific upgrades have been made to the resident rooms and common areas to ensure ongoing building maintenance?
  • 2With the current staffing levels, what is your facility's plan for ensuring that residents receive timely assistance when they use their call lights?
  • 3How does your team prioritize communication with families, and what steps are you taking to ensure we stay informed about our loved one's daily care?
  • 4Could you walk me through the typical daily activity schedule and how you tailor these programs to keep residents engaged and social?
  • 5What protocols are in place for handling medical emergencies, and how do you coordinate with local hospitals if a resident's condition changes suddenly?
  • 6I noticed your rehabilitation therapy services are highly regarded; how do you integrate these therapy sessions into the resident's daily routine?

Personalized based on this facility's data


Key Review Excerpts

The staff in particular, Melanie and Jessica treated her like family. Whenever I had a concern, they addressed it immediately.

Long-term resident's family · 2025★★★★★

Things are getting a lot better now that Colton became the manager. He is updating the decor etc. The employee's are a lot better now.

Family member of resident · 2025★★★☆☆

The staff are wonderful caring people who treat the clients with love and respect. The rooms are clean and patients are nurtured. On-site physical therapy session are wonderful.

Visitor · 2023★★★★★
Source: 31 Google reviews

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

10

measures

Worse Than Avg

2

measures

Mixed Results

5

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility31.9%
Worse than Avg
Here
31.9%
US
15.5%
CO
20.0%
Garfield
29.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility12.2%
Better than Avg
Here
12.2%
US
19.4%
CO
21.7%
Garfield
20.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility19.3%
Mixed vs Avgs
Here
19.3%
US
19.5%
CO
11.3%
Garfield
23.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.6%
Mixed vs Avgs
Here
5.6%
US
12.1%
CO
8.5%
Garfield
3.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

⚖️

Residents who lost too much weight

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
5.3%
CO
5.0%
Garfield
7.1%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
CO
94.7%
Garfield
97.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility92.9%
Better than Avg
Here
92.9%
US
81.8%
CO
76.3%
Garfield
64.7%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility82.6%
Better than Avg
Here
82.6%
US
79.8%
CO
75.6%
Garfield
73.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
CO
1.5%
Garfield
2.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
1penalties
Above state avg (8.8)
6 complaint-triggered
$5,293 in fines

This facility has concerning recurring issues across multiple surveys, with families filing complaints that led to deficiencies in pressure ulcer care, nursing staffing, and nutrition. The main problem areas are fire safety systems, food service quality and safety, and wound care management. While the facility reports correcting deficiencies, the same issues repeatedly resurface across surveys, particularly fire safety violations and food handling problems, suggesting ongoing operational challenges that may affect resident care quality.

Apr 21, 2026Complaint
3
0558Potential for harm · PatternCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Oct 17, 2024Routine
20
0353Potential for harm · Widespread

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0521Potential for harm · Widespread

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0761Potential for harm · Widespread

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0522Potential for harm · WidespreadCorrected

Services Deficiencies

Have an externally vented heating system.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0324Potential for harm · Pattern

Smoke Deficiencies

Provide properly protected cooking facilities.

0565Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0311Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0364Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install properly constructed windows in hallway walls or doors.

0711Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0927Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

Oct 17, 2024Complaint
2
0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Jul 31, 2024Complaint
1
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Mar 30, 2023Routine
19
0802Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0561Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0659Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Provide care by qualified persons according to each resident's written plan of care.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0712Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0911Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

Jan 11, 2022Routine
13
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0561Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Federal Penalties

Fine

Sep 5, 2023

$5,293

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

9total
4deficiencies
Feb 19, 2025Follow-up
CleanReport

No deficiencies found during this inspection.

Dec 13, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Nov 13, 2024Routine
N/A0000, 0211, 0222 and 7 more

Based on observation, it was determined that the facility failed to arrange and maintain the vertical openings in accordance with Life Safety Code Section 19.3.11.laundry chute is not protected19.3.1 Protection of Vertical Openings.Any vertical opening shall be enclosed or protected in accordance with Section 8.6, unless otherwise modifi.. This tag is informational only and represents the facility' s general characteristics. This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a).The facility is a one-story wood-framed structure, Type V (111), construction; there is a partial basement used for support services only and is not used by residents. &.. Through document review during the survey, it was determined that the facility failed to maintain the electrical systems in accordance with NFPA 99. This was evidenced by:1. Receptacle Testing (99 6.3.4.1): Partially done, not completeNFPA 996.3.4.1.1Where hospital-grade receptacles are required at patient bed locations and in locations w.. Through document review during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101. This was evidenced by:1. Fire Safety Plan (101 19.7.2.2): Not available per NFPA 101 requirementsNFPA 101 19.7.1 Evacuation and Relocation Plan and Fire Drills.19.7.1.1 The administration of.. Through document review during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101. This was evidenced by:1.need to address storage of items on heaters in all rooms19.5.2 Heating, Ventilating, and Air-Conditioning.19.5.2.1 Heating, ventilating, and air-conditioning shall comp.. Through observation during the survey, it was determined that the facility failed to maintain doors in accordance with NFPA 101. This was evidenced by:1.400 hall exterior delayed egress door is encroaching on the egress pathway2.100 hall exterior egress door does not open fully to a 90-degreeNFPA 101 7.1.10.1* General.Means of egress shall be conti.. Through observation during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 99 and NFPA 55. This was evidenced by:1.The oxygen trans filling room needs mechanical ventilation 0-12" from the floor.NFPA 99 9.3.7.4 Transfilling area shall be provided with ventilation in accordance wit.. Through observation during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 99. This was evidenced by:1.Oxygen Transfilling containers need proper labeling of empty and full containersNFPA 99 11.6.5.2 If empty and full cylinders are stored within the same enclosure, empty cylinder.. Through observation during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101. This was evidenced by:1. 100 hall exterior egress door missing delayed egress signageNFPA 101 19.2.2.2.4Doors within a required means of egress shall not be equipped with a latch or lock that re.. Through observation during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101. This was evidenced by:1. 100 wings transfer grill installed in corridor ceiling needs to be removedNFPA 101 19.3.6.4.1 Transfer grilles, regardless of whether they are protected by fusible link–operated dam..

Oct 17, 2024Complaint
N/A0000, 0565, 0658 and 7 more

A recertification survey with complaint #CO37578, #CO37932 and Incident #37862 and #37871 was completed on 10/14/24 to 10/17/24. Nine deficiencies were cited. An Emergency Preparedness survey was conducted from 10/14/24 to 10/17/24. No deficiencies were cited. Based on interviews and record review, the facility failed to ensure the resident environment remained as free of accident hazards as possible for four of ten resident rooms and one (#6) of two residents reviewed for accidents out of 26 sample residents, received adequate supervision to decrease and/or prevent risk for accident hazards.Specifically.. Based on observation and interviews, the facility failed to ensure one (#12) of one of 26 sample residents received treatment and care in accordance with professional standards of practice.Specifically, the facility failed to ensure Resident #12' s blood pressure was measured appropriately in accordance with medical standards of practice.Findings .. Based on observations, record review and interviews, the facility failed to ensure one (#6) of three residents reviewed out of 26 sample residents received the care and services necessary to meet their nutrition needs and to maintain their highest level of physical well-being.Specifically, the facility failed to:-Accurately obtain and document Resident.. Based on observations, record review and interviews, the facility failed to ensure one (#15) of three residents reviewed for activities out of 26 sample residents received individualized activities in accordance with standards of care.Specifically, the facility failed to offer Resident #15 activities in Spanish, which was his preferred language.Find.. Based on observations, record review and interviews, the facility failed to store, prepare, distribute and serve food in a sanitary manner in the main kitchen. Specifically, the facility failed to:-Ensure safe and appropriate storage of food items in the pantry; and,-Ensure hand hygiene was conducted appropriately.Findings include:I. Failure to store food i.. Based on record review and interviews, the facility failed to maintain an infection control program designed to provide a safe, sanitary and comfortable environment to help prevent the possible developement and transmission of infectious diseases. Specifically, the facility failed to offer COVID-19 vaccinations and provide COVID-19 vaccination i.. Based on record review and interviews, the facility failed to provide sufficient nursing staff to ensure the residents received the care and services they required in a timely manner.Specifically, the facility failed to answer call lights in a timely manner for residents requesting staff assistance.Findings include:I. Facility policyThe Staffing policy, revise.. Based on record review and resident interviews, the facility failed to promptly address and attempt to resolve resident group complaints and grievances concerning issues of resident care and life in the facility that were important to the residents.Specifically, the facility failed to ensure residents felt their concerns with call light timeliness resulting in l.. Based on resident interviews, staff interviews, and observations, the facility failed to ensure residents were provided with food cooked and served in a manner that conserved nutritive value, flavor, appearance, texture and at an appetizing temperature. Specifically, the facility failed to consistently serve foods at a palatable texture. Fin..

Sep 30, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Sep 30, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Jul 31, 2024Complaint
N/A0000 & 0686

A complaint survey, prompted by #CO36932 and Incident #CO36976 was conducted on 7/30/24 to 7/31/24. One deficiency was cited. This Citation text meets this visualizations limit for 32,000 characters, please reach out to CDPHE HFEMSD Records Team for the full citation text at cdphe_hfemsd_records@state.co.us. Within your email, please include Facility Name, Inspection ID and Citation Code.

Jul 31, 2024Complaint
N/A0000 & 0703

A survey prompted by complaint #CO37137 was completed on 7/30/24 to 7/31/24. One deficiency was cited. This Citation text meets this visualizations limit for 32,000 characters, please reach out to CDPHE HFEMSD Records Team for the full citation text at cdphe_hfemsd_records@state.co.us. Within your email, please include Facility Name, Inspection ID and Citation Code.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Glenwood Springs Healthcare

Organization Type

for profit

Chain Affiliation

Chain Name

Madison Creek Partners

Chain Size

13 facilities nationwide

Chain avg rating: 3.2/5 · Rank 11 of 12

Ownership & Management

Owners

Chief Joseph Trail, LLC

Owner · Organization

100%

Tippet, LLC

Owner (parent company) · Organization

83%

White Canyon, LLC

Owner (parent company) · Organization

18%

Key personnel

Friis, LarryManagerClegg, MichaelManaging Control - Governing BodyIkerd, JohnManaging Control - Governing BodyMadison Creek Partners LLCManagerAdragna, JosephManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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