Glenwood Springs Healthcare
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 31 Google reviews

Watch Glenwood Springs Healthcare
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
Below average in CO · Below chain average · $5,293 in fines
What this means for your family
The facility has undergone significant recent improvements under new management, making it a much more welcoming environment than in previous years. However, families should conduct a thorough tour to inspect current room conditions and ask specifically about their process for handling maintenance requests and communication, as these remain areas of concern for some visitors.
Google Reviews
Google Reviews
31 reviews on Google“Glenwood Springs Healthcare has seen a significant shift in reputation recently, with many reviewers praising recent management changes and facility renovations. While long-term residents and families report attentive care and a welcoming environment, some visitors have raised serious concerns regarding building maintenance, staffing levels, and administrative communication.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring nursing staff
- Recent facility renovations and decor updates
- Strong rehabilitation therapy services
- Responsive management team
Concerns
- Understaffing and slow response times (mentioned by 2 reviewers)
- Building maintenance and plumbing issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given that the facility has recently undergone renovations, what specific upgrades have been made to the resident rooms and common areas to ensure ongoing building maintenance?
- 2With the current staffing levels, what is your facility's plan for ensuring that residents receive timely assistance when they use their call lights?
- 3How does your team prioritize communication with families, and what steps are you taking to ensure we stay informed about our loved one's daily care?
- 4Could you walk me through the typical daily activity schedule and how you tailor these programs to keep residents engaged and social?
- 5What protocols are in place for handling medical emergencies, and how do you coordinate with local hospitals if a resident's condition changes suddenly?
- 6I noticed your rehabilitation therapy services are highly regarded; how do you integrate these therapy sessions into the resident's daily routine?
Personalized based on this facility's data
Key Review Excerpts
“The staff in particular, Melanie and Jessica treated her like family. Whenever I had a concern, they addressed it immediately.”
“Things are getting a lot better now that Colton became the manager. He is updating the decor etc. The employee's are a lot better now.”
“The staff are wonderful caring people who treat the clients with love and respect. The rooms are clean and patients are nurtured. On-site physical therapy session are wonderful.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
2
measures
5
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who lost too much weight
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning recurring issues across multiple surveys, with families filing complaints that led to deficiencies in pressure ulcer care, nursing staffing, and nutrition. The main problem areas are fire safety systems, food service quality and safety, and wound care management. While the facility reports correcting deficiencies, the same issues repeatedly resurface across surveys, particularly fire safety violations and food handling problems, suggesting ongoing operational challenges that may affect resident care quality.
Apr 21, 2026Complaint3
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 17, 2024Routine20
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Services Deficiencies
Have an externally vented heating system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Install properly constructed windows in hallway walls or doors.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Oct 17, 2024Complaint2
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Jul 31, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Mar 30, 2023Routine19
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Provide care by qualified persons according to each resident's written plan of care.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Jan 11, 2022Routine13
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Federal Penalties
Fine
Sep 5, 2023
$5,293
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Feb 19, 2025Follow-upCleanReport
No deficiencies found during this inspection.
Dec 13, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Nov 13, 2024Routine
Based on observation, it was determined that the facility failed to arrange and maintain the vertical openings in accordance with Life Safety Code Section 19.3.11.laundry chute is not protected19.3.1 Protection of Vertical Openings.Any vertical opening shall be enclosed or protected in accordance with Section 8.6, unless otherwise modifi.. This tag is informational only and represents the facility' s general characteristics. This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a).The facility is a one-story wood-framed structure, Type V (111), construction; there is a partial basement used for support services only and is not used by residents. &.. Through document review during the survey, it was determined that the facility failed to maintain the electrical systems in accordance with NFPA 99. This was evidenced by:1. Receptacle Testing (99 6.3.4.1): Partially done, not completeNFPA 996.3.4.1.1Where hospital-grade receptacles are required at patient bed locations and in locations w.. Through document review during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101. This was evidenced by:1. Fire Safety Plan (101 19.7.2.2): Not available per NFPA 101 requirementsNFPA 101 19.7.1 Evacuation and Relocation Plan and Fire Drills.19.7.1.1 The administration of.. Through document review during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101. This was evidenced by:1.need to address storage of items on heaters in all rooms19.5.2 Heating, Ventilating, and Air-Conditioning.19.5.2.1 Heating, ventilating, and air-conditioning shall comp.. Through observation during the survey, it was determined that the facility failed to maintain doors in accordance with NFPA 101. This was evidenced by:1.400 hall exterior delayed egress door is encroaching on the egress pathway2.100 hall exterior egress door does not open fully to a 90-degreeNFPA 101 7.1.10.1* General.Means of egress shall be conti.. Through observation during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 99 and NFPA 55. This was evidenced by:1.The oxygen trans filling room needs mechanical ventilation 0-12" from the floor.NFPA 99 9.3.7.4 Transfilling area shall be provided with ventilation in accordance wit.. Through observation during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 99. This was evidenced by:1.Oxygen Transfilling containers need proper labeling of empty and full containersNFPA 99 11.6.5.2 If empty and full cylinders are stored within the same enclosure, empty cylinder.. Through observation during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101. This was evidenced by:1. 100 hall exterior egress door missing delayed egress signageNFPA 101 19.2.2.2.4Doors within a required means of egress shall not be equipped with a latch or lock that re.. Through observation during the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101. This was evidenced by:1. 100 wings transfer grill installed in corridor ceiling needs to be removedNFPA 101 19.3.6.4.1 Transfer grilles, regardless of whether they are protected by fusible link–operated dam..
Oct 17, 2024Complaint
A recertification survey with complaint #CO37578, #CO37932 and Incident #37862 and #37871 was completed on 10/14/24 to 10/17/24. Nine deficiencies were cited. An Emergency Preparedness survey was conducted from 10/14/24 to 10/17/24. No deficiencies were cited. Based on interviews and record review, the facility failed to ensure the resident environment remained as free of accident hazards as possible for four of ten resident rooms and one (#6) of two residents reviewed for accidents out of 26 sample residents, received adequate supervision to decrease and/or prevent risk for accident hazards.Specifically.. Based on observation and interviews, the facility failed to ensure one (#12) of one of 26 sample residents received treatment and care in accordance with professional standards of practice.Specifically, the facility failed to ensure Resident #12' s blood pressure was measured appropriately in accordance with medical standards of practice.Findings .. Based on observations, record review and interviews, the facility failed to ensure one (#6) of three residents reviewed out of 26 sample residents received the care and services necessary to meet their nutrition needs and to maintain their highest level of physical well-being.Specifically, the facility failed to:-Accurately obtain and document Resident.. Based on observations, record review and interviews, the facility failed to ensure one (#15) of three residents reviewed for activities out of 26 sample residents received individualized activities in accordance with standards of care.Specifically, the facility failed to offer Resident #15 activities in Spanish, which was his preferred language.Find.. Based on observations, record review and interviews, the facility failed to store, prepare, distribute and serve food in a sanitary manner in the main kitchen. Specifically, the facility failed to:-Ensure safe and appropriate storage of food items in the pantry; and,-Ensure hand hygiene was conducted appropriately.Findings include:I. Failure to store food i.. Based on record review and interviews, the facility failed to maintain an infection control program designed to provide a safe, sanitary and comfortable environment to help prevent the possible developement and transmission of infectious diseases. Specifically, the facility failed to offer COVID-19 vaccinations and provide COVID-19 vaccination i.. Based on record review and interviews, the facility failed to provide sufficient nursing staff to ensure the residents received the care and services they required in a timely manner.Specifically, the facility failed to answer call lights in a timely manner for residents requesting staff assistance.Findings include:I. Facility policyThe Staffing policy, revise.. Based on record review and resident interviews, the facility failed to promptly address and attempt to resolve resident group complaints and grievances concerning issues of resident care and life in the facility that were important to the residents.Specifically, the facility failed to ensure residents felt their concerns with call light timeliness resulting in l.. Based on resident interviews, staff interviews, and observations, the facility failed to ensure residents were provided with food cooked and served in a manner that conserved nutritive value, flavor, appearance, texture and at an appetizing temperature. Specifically, the facility failed to consistently serve foods at a palatable texture. Fin..
Sep 30, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Sep 30, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Jul 31, 2024Complaint
A complaint survey, prompted by #CO36932 and Incident #CO36976 was conducted on 7/30/24 to 7/31/24. One deficiency was cited. This Citation text meets this visualizations limit for 32,000 characters, please reach out to CDPHE HFEMSD Records Team for the full citation text at cdphe_hfemsd_records@state.co.us. Within your email, please include Facility Name, Inspection ID and Citation Code.
Jul 31, 2024Complaint
A survey prompted by complaint #CO37137 was completed on 7/30/24 to 7/31/24. One deficiency was cited. This Citation text meets this visualizations limit for 32,000 characters, please reach out to CDPHE HFEMSD Records Team for the full citation text at cdphe_hfemsd_records@state.co.us. Within your email, please include Facility Name, Inspection ID and Citation Code.
Ownership & Operations
Who Operates This Facility
Glenwood Springs Healthcare
for profit
Chain Affiliation
Madison Creek Partners
13 facilities nationwide
Chain avg rating: 3.2/5 · Rank 11 of 12
Ownership & Management
Owners
Chief Joseph Trail, LLC
Owner · Organization
Tippet, LLC
Owner (parent company) · Organization
White Canyon, LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Official Website
Visit glenwoodspringshealth.care
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Roaring Fork Senior Living
< 1 miAssisted Living · Glenwood Springs, CO
Heritage Park Care Center
9.9 miNursing Home · Carbondale, CO
Heritage Park Assisted Living
9.9 miAssisted Living · Carbondale, CO
Sopris Lodge at Carbondale
10.7 miAssisted Living · Carbondale, CO