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Assisted Living

Heritage Park Assisted Living

Families consistently rate this highly — reviewers highlight warm, attentive, and compassionate staff. Schedule a visit to confirm the fit.

1250 Village Rd, Carbondale, CO 8162328 bedsLicensed & Active
Source: CO CDPHE — view official record
Google rating
4.6/5

based on 53 Google reviews

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Heritage Park Assisted Living Assisted Living in Carbondale, CO — Street View
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What this means for your family

Heritage Park is highly regarded for its compassionate staff and effective therapy services, making it a strong candidate for those prioritizing quality care. While the facility is well-maintained, we recommend touring specific rooms to ensure they meet your expectations for comfort, as some visitors have found them to be slightly dated.

Google Reviews

Google Reviews

53 reviews on Google
Heritage Park Assisted Living is consistently praised by visitors and family members for its warm, attentive, and professional staff who go the extra mile to make residents feel at home. While the facility is generally described as clean and well-maintained, some reviewers have noted that certain rooms can feel drab or dated, and occasional administrative lapses like front desk staffing have been mentioned.

Quality Themes

Tap a score for details
Food8.0Staff9.0Clean9.0Activities7.0MedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Warm, attentive, and compassionate staff
  • Highly regarded physical therapy department
  • Clean and well-maintained facility
  • Welcoming atmosphere for visitors and clergy

Concerns

  • Occasional lack of staff at the front desk (mentioned by 2 reviewers)
  • Dated or drab appearance of some private rooms (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2341.0'16(1)5.01.0'20(1)3.05.0'23(10)4.84.8'25(24)5.0'26(1)

Distribution · 57 analyzed

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How They Respond to Reviews

7%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1With your strong reputation for physical therapy, how do you integrate those services into a resident's daily routine to help them maintain their independence?
  • 2I noticed the facility has a very welcoming atmosphere for visitors and clergy; what are the typical visiting hours and are there specific spaces where families can gather for private celebrations?
  • 3Since you have a smaller community of 28 residents, how does the staff ensure that someone is always available to assist visitors or residents at the front desk throughout the day?
  • 4We love the warm, compassionate reputation your team has earned; what kind of daily social or recreational activities do you offer to keep residents engaged and connected with one another?
  • 5Regarding the private rooms, are there options or policies in place for families who might want to personalize or update the decor to make the space feel more like home?
  • 6Given your focus on attentive care, what is your protocol for handling medical emergencies or sudden changes in a resident's health status during the overnight hours?

Personalized based on this facility's data


Key Review Excerpts

The staff and care is is great! Always professional, happy to help and always attentive

Resident's family member · 2025★★★★★

The staff is always so nice and helpful!

Visitor · 2025★★★★★

We were very pleased to have a thoughtful, efficient transfer from the hospital. Everyone was great at communicating. Thanks!

Family member · 2024★★★★★
Source: 53 Google reviews

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

2total
2deficiencies
Apr 3, 2024Complaint
N/A0000 & 9999

A revisit survey was completed on 4/3/24 for all previous deficiencies cited on 7/18/23. The facility is in compliance with all deficiencies that were cited. Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally

Jul 18, 2023Complaint
N/A0000, 0262, 0512 and 11 more

A relicensure survey, with complaint #CO30149, was completed on 7/18/23. Deficiencies were cited. Based on interview and record review, the residence failed to maintain and make readily available for review by residents or family members written minutes of resident council meetings, affecting 11 current residents. Findings in.. Based on observation and interview, the residence failed to place in a visible location a list of all staff who have current certification in first aid or cardiopulmonary resuscitation (CPR), affecting 11 current residents. (Cross-refere.. Based on observation, record review and interview the residence failed to ensure staff preparing or serving food completed recognized food safety training, affecting 11 current residents. Findings include: On 7/18/23 at approxim.. Based on observation, record review and interview, the residence failed to ensure a name based criminal history report was requested, prior to hire, and conducted by the Colorado Bureau of Investigation (CBI) for two of three sa.. Based on observation, record review and interview, the residence failed to ensure the house rules addressed the use of electronic cigarettes and vaporizers, the consumption of marijuana, and all possible actions which may be taken b.. Based on record review and interview, the residence failed to ensure its quality management program (QMP) was reviewed annually, affecting 11 current residents.Findings include:Chapter II regulations governing health facilities, .. Based on record review and interview, the residence failed to ensure the administrator managed the day-to-day delivery of services to ensure residents received the care that was described in the resident agreement, the compreh.. Based on record review and interview, the residence failed to have a roster of current residents, their emergency contact information, along with a residence diagram showing room locations, affecting 11 current .. Based on record review and interview, the residence failed to have at least one staff member onsite at all times who had current certification in first aid from a nationally recognized organization, affecting 11 current residents. (Cross-.. Based on record review and interviews, the licensee failed to notify the department of a change in administrator, affecting 11 current residents. (Cross reference Q0540)Findings include: Chapter II regulations governing assisted livi.. Based on record review and interviews, the residence failed to ensure each qualified medication administration person (QMAP) accurately documented each medication administration or monitoring event at the time the event is complet.. Based on record review and interviews, the residence failed to ensure medication audits were completed by the administrator and qualified medication administration person (QMAP) supervisor on a quarterly basis, affecting 11 cu.. THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY.No response is necessary.The residence was advised it must review and maintain the following processes in accordance with existing program regulations found a..

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References & Resources

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