Glengariff Health Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 524 Google reviews

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What this means for your family
Glengariff offers an exceptional rehabilitation program and a beautiful, clean environment, making it a top choice for post-surgery recovery. However, families should be aware of reported staffing gaps on weekends and nights. We recommend visiting during off-hours to observe staffing levels and establishing a direct line of communication with the concierge team to ensure your loved one's needs are met.
Google Reviews
Google Reviews
524 reviews on Google“Glengariff Health Care Center is widely praised for its beautiful, clean facility and a highly effective rehabilitation department that helps patients regain mobility. While many families express deep gratitude for the attentive concierge team and compassionate nursing staff, a recurring subset of reviewers reports significant concerns regarding understaffing, particularly on weekends and nights, and occasional lapses in communication or patient care.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Clean, well-maintained, and modern facility
- Attentive and responsive concierge team
- Compassionate and professional nursing staff
Concerns
- Understaffing, especially on weekends and nights (mentioned by 7 reviewers)
- Difficulty reaching nursing stations or staff via phone (mentioned by 6 reviewers)
- Neglect or poor quality of care in specific instances (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 232 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We noticed the facility is very well-maintained and modern; could you tell us more about the cleanliness standards and how the upkeep is managed daily?
- 2Since we are looking for consistent care, how do you ensure that the high level of nursing attention seen during the day continues through the weekends and overnight shifts?
- 3What is the best way for us to stay in touch with the nursing station if we have a quick question or need an update on our loved one during the evening?
- 4We are interested in the therapy programs here; could you explain how the physical and occupational therapy teams work with residents to meet their mobility goals?
- 5What specific programming and specialized support do you have in place for residents who require memory care services?
- 6In the event of a medical emergency after hours, what is the protocol for notifying the family and coordinating with doctors?
Personalized based on this facility's data
Key Review Excerpts
“The facility is gorgeous & spotless. The nursing staff is caring and Allen from PT did an outstanding job getting my Dad walking again.”
“The physical and occupational therapy teams were top-notch — they tailored my mom’s recovery plan to her specific needs and pushed her just enough.”
“The pavilion is not the same. Lack of staff especially at night and on weekends. I have to praise some nurses, concierge and CNA for their efficiency professionalism and very helpful.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns including multiple family complaints about abuse reporting and poor care quality, with recurring issues in medication management, safety hazards, and abuse/neglect protections. The facility has had 13 complaint-triggered deficiencies where families filed reports about problems. While most issues show planned corrections, the repeated problems across multiple surveys in core care areas suggest ongoing quality concerns that families should carefully investigate before choosing this facility.
Nov 19, 2025Routine13
Construction Deficiencies
Use approved construction type or materials.
Electrical Deficiencies
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nursing and Physician Services Deficiencies
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Nov 19, 2025Complaint1
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Apr 21, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Sep 27, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
May 7, 2024Routine7
Construction Deficiencies
Use approved construction type or materials.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
May 7, 2024Complaint7
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Ownership & Operations
Who Operates This Facility
Glengariff Health Care Center
for profit
Chain Affiliation
Carerite Centers
34 facilities nationwide
Chain avg rating: 3.4/5 · Rank 20 of 34
Ownership & Management
Owners
Einhorn, Neal
Owner
Friedman, Mark
Owner
Rudner, Akiva
Owner
Sax, Steven
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
524 reviews from families & visitors
Official Website
Visit glengariffrehab.com
Medicare data downloads
Original nursing home datasets
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