The Regency at Glen Cove
Families consistently rate this highly — reviewers highlight warm, compassionate, and attentive staff. Schedule a visit to confirm the fit.
based on 130 Google reviews
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What this means for your family
The Regency at Glen Cove is highly regarded for its compassionate staff and strong leadership, making it an excellent choice for families seeking a supportive, home-like environment. While the facility is overwhelmingly praised, we recommend asking specifically about current staffing ratios during your tour to ensure your loved one's specific care needs will be met consistently.
Google Reviews
Google Reviews
130 reviews on Google“The Regency at Glen Cove is widely praised by families for its warm, family-like atmosphere and the dedicated leadership of Executive Director Stella Shank. Reviewers consistently highlight the compassionate staff, engaging activities, and high-quality dining, noting that the facility successfully balances professional care with a welcoming, homey environment. While the vast majority of feedback is glowing, a small minority of reviewers have raised concerns regarding staffing ratios and occasional administrative friction.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate, and attentive staff
- Strong, visible leadership from the Executive Director
- Engaging and varied daily activities
- Clean, well-maintained, and home-like facility
- High-quality, restaurant-style dining
Concerns
- Understaffing and low nurse-to-patient ratios (mentioned by 2 reviewers)
- Rude or dismissive behavior from front desk staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 122 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed that the leadership here is very active and responsive to feedback; how does that hands-on approach influence the day-to-day experience for residents?
- 2With such a high volume of engaging daily activities, how do you ensure that residents with different energy levels or interests find meaningful ways to participate?
- 3I’ve read great things about your restaurant-style dining; could you walk us through how you accommodate specific dietary preferences or nutritional needs for residents?
- 4We value the warm atmosphere here, but we also want to understand how you maintain consistent care coverage and support for residents throughout the entire day and evening shifts.
- 5In the event of a medical concern, what is the protocol for communicating with family members, and how does your nursing team coordinate with outside physicians?
- 6How does your front desk and administrative team work to ensure that every family member and visitor feels welcomed and supported when they arrive?
Personalized based on this facility's data
Key Review Excerpts
“Stella Shank knows every resident and family by name. She works hard to keep my mom safe and happy.”
“The Regency is exactly the right size - small enough to feel welcoming and personal, and large enough to have wellness, recreation, and nurse resources on site.”
“My mother has been at the Regency for over 2 years, first in assisted living and then in Safe Harbor memory care. I cannot say enough of how wonderful the Regency is.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
5 violations from 4 inspections
Sep 12, 2025Other
Records and reports
Oct 16, 2024Other
Records and reports
Oct 18, 2023Routine
General requirements
Environmental standards
Records and reports.
Oct 17, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
National Healthplex, INC.
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
130 reviews from families & visitors
Official Website
Visit theregencyatglencove.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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