Glen Park at Valley Village
Limited public data on Glen Park at Valley Village. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 12 Google reviews
Watch Glen Park at Valley Village
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility appears to be in a period of positive transformation under new leadership, with many families noting improved atmosphere and cleanliness. However, you should investigate the claims regarding staff professionalism and food variety during your tour to ensure these recent improvements are consistent.
Google Reviews
Google Reviews
12 reviews on Google“Families will find a facility that has recently undergone significant improvements, with several reviewers praising new administration and building updates. While many highlight a warm, clean, and compassionate environment, one reviewer raised serious concerns regarding professional standards and food variety.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and sweet staff
- Clean and well-maintained facility
- Positive recent administrative changes
- Engaging resident activities
Concerns
- Lack of professionalism in certain staff members
- Repetitive food menu
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
The owner provides personalized responses that acknowledge specific details mentioned in positive reviews, such as staff names or facility updates. For negative reviews, they use a professional, apologetic tone and express a desire to investigate the concerns further.
Questions for Your Tour
- 1It is wonderful to see how much care you put into responding to feedback from families; how has the recent administrative change helped improve the daily operations here?
- 2We would love to hear more about the variety of resident activities available—how do you ensure there is something engaging for everyone every day?
- 3The facility looks very clean and well-maintained; what is your routine for ensuring the common areas and resident rooms stay this way?
- 4We want to make sure the dining experience is something they look forward to; how often does the menu rotate, and how do you incorporate new dishes?
- 5Could you walk us through the protocol for handling a medical emergency or a sudden change in health during the night?
- 6With the staff being described as so compassionate, how do you support and train your team to maintain that level of sweetness and care with all residents?
Personalized based on this facility's data
Key Review Excerpts
“I cannot say enough wonderful things about Glen Park at Valley Village! From the moment you walk through the doors, you’re greeted with warmth and kindness that instantly makes you feel at home.”
“Love having my mom here ! David the administrator has made many positive changes. I was skeptical about leaving my mom here at him first but the reassurance and positive radiance from the administrator made it so easy for us to make a decision.”
“I have to say I love all the new changes this facility is undergoing ! From new staff to building updates, GPVV is getting its name out there in the assisted living communities !”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Feb 4, 2026OtherClean
The inspection was a Case Management visit following a self-reported incident of alleged sexual assault. The Licensing Program Analyst conducted a physical plant tour and reviewed pertinent documents with the Executive Director. No deficiencies were cited during this visit.
Jan 20, 2026OtherClean
This report details a complaint investigation regarding allegations of sexual assault involving staff and a resident. The investigation concluded that the allegation was unsubstantiated due to inconsistent statements and lack of physical evidence. No deficiencies were cited in the final report.
Jan 20, 2026ComplaintClean
This report details a complaint investigation regarding allegations of sexual assault involving staff and a resident. The investigation concluded that the allegation was unsubstantiated due to inconsistent statements and lack of physical evidence. No deficiencies were cited in the final report.
Jan 8, 2026InspectionClean
This report details a complaint investigation regarding allegations of staff failing to safeguard personal items and failing to accord residents dignity and respect. The investigation found insufficient evidence to prove the alleged violations, resulting in the allegations being deemed unsubstantiated at this time. No deficiencies were cited in the final report.
Jan 8, 2026ComplaintClean
This report details a complaint investigation regarding allegations of staff failing to safeguard personal items and failing to accord residents dignity and respect. The investigation found insufficient evidence to prove the alleged violations, resulting in the allegations being deemed unsubstantiated at this time. No deficiencies were cited in the final report.
Dec 29, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Oct 15, 2025ComplaintClean
The inspection was a Case Management visit following a complaint regarding a resident elopement. The narrative noted that the facility failed to notify CCL of the incident until a complaint was received, which is a violation of reporting requirements. One Type B deficiency was cited for the failure to timely report the unusual incident.
Oct 15, 2025OtherClean
The inspection was a Case Management visit following a complaint regarding a resident elopement. The narrative noted that the facility failed to notify CCL of the incident until a complaint was received, which is a violation of reporting requirements. One Type B deficiency was cited for the failure to timely report the unusual incident.
Ownership & Operations
Who Operates This Facility
Glen Park at Valley Village
MARILOU MENDOZA
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit glenparkseniorliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
The Village at Sherman Oaks
3.1 miAssisted Living · Sherman Oaks, CA
Ivy Park at Burbank
3.8 miAssisted Living · Burbank, CA
Villa Scalabrini Retirement Center
4.4 miAssisted Living · Sun Valley, CA
Nikkei Senior Gardens
4.8 miAssisted Living · Arleta, CA
Encino Terrace Senior Living
5.0 miAssisted Living · Encino, CA
Savant of West Hollywood
6.0 miAssisted Living · Los Angeles, CA