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On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 141 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Medicare Special Focus status indicates a history of serious quality problems and heightened oversight. Review the latest inspection records, ask what corrective actions remain open, and visit in person before deciding.
Families can expect a facility that is frequently praised for its cleanliness, professional rehabilitation services, and a warm, welcoming atmosphere. However, significant concerns exist regarding communication responsiveness, specifically regarding unanswered phone calls and difficulty reaching staff for patient updates. While many reviewers highlight exceptional nursing care, others have reported serious issues with neglect, including hygiene and medication errors.
Quality Themes
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Concerns
Rating Trends
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Distribution · 145 analyzed
The owner uses a highly repetitive template of 'Thank you [Name]!' for almost all positive reviews, regardless of the review content. Only the 1-star and 4-star reviews receive personalized attempts to address specific grievances or requests.
Personalized based on this facility's data
Key Review Excerpts
“The facility is updated and well-maintained, always very clean, and the staff are friendly and welcoming. I am truly grateful my mom is here, as she feels comfortable, supported, and cared for every day.”
“The staff of Four Seasons Health Care Facility are superb. Doctors along with Nursing staff are attentive, compassionate, empathetic as well as polite.”
“I was hesitant in placing my grandmother there due to its reviews, but after touring and meeting the Administrator and DON and some of the nursing staff I realized it was a perfect fit for my grandmother.”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows a concerning pattern of repeat abuse and neglect violations that families have frequently reported to authorities, with 57 complaint-triggered deficiencies. The most recurring issues involve abuse/neglect protection, medication management, and maintaining proper medical records. While all deficiencies show correction dates, the persistent nature of serious violations including multiple recent abuse citations (as recent as November 2024) raises significant safety concerns that warrant careful consideration before placement.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Federal Penalties
Fine
Nov 12, 2024
$27,706
Fine
May 3, 2024
$35,783
Fine
Oct 9, 2023
$11,863
Fine
Oct 9, 2023
$11,863
Four Seasons Healthcare & Wellness Center, Lp
for profit
Corporate Interface Services
41 facilities nationwide
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
141 reviews from families & visitors
Official Website
Visit fswellness.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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