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Assisted Living

The Residences at Royal Bellingham

Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.

12229 Chandler Boulevard, Valley Village · Valley Village, CA 9160796 bedsLicensed & Active
Google rating
4.0/5

based on 12 Google reviews

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The Residences at Royal Bellingham Assisted Living in Valley Village, CA — Street View
Street View

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What this means for your family

This facility has a history of excellent, compassionate care, but recent reviews present alarming allegations regarding food safety and unreliable transportation. If you choose this facility, closely monitor the dining hygiene and verify their specific schedule for medical appointment escorts.

Google Reviews

Google Reviews

12 reviews on Google
Families often praise the facility for its compassionate, dedicated staff and professional medication management. However, there are serious, highly critical allegations regarding food safety and inconsistent transportation to medical appointments that should be investigated.

Quality Themes

Tap a score for details
Food1.0Staff8.0Clean3.0ActivitiesN/AMeds5.0MemoryN/AComms4.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Professional medication management
  • Personable and dedicated care team
  • Beautiful facility location

Concerns

  • Inconsistent transportation to doctor appointments (mentioned by 2 reviewers)
  • Staff responsiveness to call lights (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.72017(3)5.02018(3)3.72021(3)5.02022(2)1.02025(1)5.02026(1)

Distribution · 13 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about how compassionate and dedicated your nursing staff is; how does that team approach building relationships with new residents?
  • 2Could you tell us a bit about the daily dining experience, including how much input residents have on the menus and meal variety?
  • 3How do you manage the scheduling for transportation to off-site doctor appointments to ensure residents never miss a visit?
  • 4What is the protocol for responding to call lights, and how do you ensure staff can attend to residents promptly during busy shifts?
  • 5How does the care team handle communication with family members regarding any changes in a resident's health or daily well-being?
  • 6Can you describe the cleaning and housekeeping schedule to help us understand how the common areas and private rooms are maintained?

Personalized based on this facility's data


Key Review Excerpts

Although my mom was only here for a short period of time, her care was exceptional, super caring staff and very personable.

Family of former resident · 2022★★★★★

They take excellent care of the residents, are caring and compassionate and manage her medications timely, safely, and professionally.

Long-term resident's family · 2018★★★★★

The Royal Bellingham staff are Excellent and give their residents their medications in a timely manner and when they need them.

Family of resident · 2018☆☆☆☆
Source: 12 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

66total
14 Type A— immediate health risk
15 Type B— non-compliance
Clean record— no deficiencies found
Jun 16, 2026Other
Clean

FACILITY EVALUATION REPORT

May 18, 2026Inspection
Clean

FACILITY EVALUATION REPORT

May 18, 2026Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Apr 15, 2026Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Mar 24, 2026Complaint
Clean

The unannounced Case Management visit was conducted to ensure substantial compliance following a previous non-compliance conference. The primary deficiency found relates to hot water temperatures in the restroom sinks, which exceeded the safe limit, posing an immediate health risk. The facility was advised to lower the boiler temperature and re-test the affected sinks.

Mar 24, 2026Complaint
Clean

The unannounced Case Management visit was conducted to ensure substantial compliance following a previous non-compliance conference. The primary deficiency found relates to hot water temperatures in the restroom sinks, which exceeded the safe limit, posing an immediate health risk. The facility was advised to lower the boiler temperature and re-test the affected sinks.

Mar 24, 2026Complaint
Clean

The unannounced Case Management visit was conducted to ensure substantial compliance following a previous non-compliance conference. The primary deficiency found relates to hot water temperatures in the restroom sinks, which exceeded the safe limit, posing an immediate health risk. The facility was advised to lower the boiler temperature and re-test the affected sinks.

Mar 24, 2026Other
Clean

The unannounced Case Management visit was conducted to ensure substantial compliance following a previous non-compliance conference. The primary deficiency found relates to hot water temperatures in the restroom sinks, which exceeded the safe limit, posing an immediate health risk. The facility was advised to lower the boiler temperature and re-test the affected sinks.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Residences at Royal Bellingham INC., the

Administrator

LORI MCKAY

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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