Glen Arden, INC.
Limited public data on Glen Arden, INC.. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 58 Google reviews
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What this means for your family
While the facility is physically beautiful and clean, there are alarming reports of clinical neglect, understaffing, and financial disputes. We strongly advise families to conduct unannounced visits to observe care levels firsthand and to have an attorney review any residency contracts regarding entrance fee refunds.
Google Reviews
Google Reviews
58 reviews on Google“Glen Arden, Inc. receives polarized feedback, with some families praising the clean, well-maintained environment and friendly staff, while others report serious concerns regarding medical neglect and administrative issues. Recent negative reviews highlight significant problems with rehab care, including slow response times, poor medication management, and questionable financial practices regarding residency contracts. Families should be aware of the stark contrast between the facility's physical appearance and the reported quality of clinical care.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Friendly and attentive housekeeping staff
- Attractive, pleasant physical environment
Concerns
- Understaffing leading to slow response times and neglect (mentioned by 4 reviewers)
- Poor medication management and clinical oversight (mentioned by 3 reviewers)
- Issues with rehab care and physical therapy availability (mentioned by 2 reviewers)
- Questionable financial practices and contract disputes (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 64 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the intimate size of 28 residents, what specific protocols do you have in place to ensure prompt assistance when a resident calls for help?
- 2Could you walk us through your current process for medication administration and how you ensure accuracy and oversight for each resident?
- 3We noticed the facility is very well-maintained; how do you balance the housekeeping and maintenance schedule with the clinical staffing needs of the residents?
- 4How do you coordinate with outside physical therapy providers to ensure residents receive consistent rehab care while living here?
- 5What is your standard procedure for communicating updates or health changes to family members, and how do you ensure those lines of communication stay open?
- 6Can you share how you handle billing and contract transparency to ensure families feel comfortable and informed about their financial commitments?
Personalized based on this facility's data
Key Review Excerpts
“The aides and housekeeping staff are stellar! Her room is always clean and the aides are attentive and always available if she needs a bit of help.”
“The disconnect between the charge nurse who I will not mention and the other staff was so bad their occupational therapist quit after being there 3 months. The place is clean and I did not see a ton of neglect when i was there but when it takes 25 minutes for staff to come and help the resident to the bathroom”
“My Mother went to Glen Arden to rehab for a fractured pelvis and partial hip replacement in August 2023. She didn’t receive much PT due to her weakened state and Glen Arden’s lack of staffing.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
13 violations from 5 inspections
Nov 13, 2025Other
Records and reports
Sep 20, 2024Routine10Report
Environmental standards
Personnel
Resident services
Disaster and emergency procedures
Records and reports
Food service
Resident services
Records and reports
Contracts
Environmental standards
Mar 3, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Nov 10, 2022Other
Records and reports
Feb 4, 2022Other
Records and reports
Ownership & Operations
Who Operates This Facility
Glen Arden, INC.
for profit
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
58 reviews from families & visitors
Official Website
Visit glenardenny.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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