Gardens at York Terrace, the
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 23 Google reviews

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What this means for your family
This facility is highly regarded for its compassionate staff and robust activity programs, making it a strong choice for residents who value social engagement. However, families should be aware that the admissions process may be difficult to navigate, so it is advisable to follow up persistently if you do not receive a timely response.
Google Reviews
Google Reviews
23 reviews on Google“The Gardens at York Terrace receives consistent praise for its compassionate, attentive nursing staff and active engagement programs. Families frequently highlight the facility's cleanliness and the staff's ability to provide emotional support and clear communication, even during challenging periods like the COVID-19 pandemic.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Engaging activity and social programs
- Strong communication with family members
Concerns
- Unresponsive admissions process (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We are so impressed by your 5-star health inspection rating; what specific protocols do you follow to maintain such high standards of cleanliness and care?
- 2It’s wonderful to see how much the management engages with the community online; how does that same level of communication translate to daily updates for us as a family?
- 3We’ve heard great things about your social programs; could you walk us through a typical day of activities and how residents stay engaged with one another?
- 4Since the nursing staff is known for being so attentive, how do you ensure that personalized care remains consistent during shift changes?
- 5In the event of a medical emergency or a change in health status during the night, what is the specific process for notifying the family?
- 6As we begin this transition, what can we expect regarding the timeline and communication from the admissions team to ensure a smooth move-in process?
Personalized based on this facility's data
Key Review Excerpts
“My father has been a resident for almost 16 months, and he is so well taken care of. There is a full calendar of fun opportunities that the residents can take part in on a daily basis.”
“Amy, the nurse took more time to talk with me about my best buddy ever spent more time with me about my dad's condition than anyone I have experienced.”
“Jess and the activity department played a huge role in my mom’s well being, from socials, crafts, singing, games, holiday dress up, and most important, church services.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Gardens at York Terrace shows a pattern of deficiencies across two recent surveys with issues in nutrition and dietary services, safety/building maintenance, and quality of care. The facility has had problems with food procurement and adequate nutrition for residents, emergency exit obstructions, and heating/ventilation systems. All deficiencies have correction dates on file, suggesting the facility addresses problems when identified, though some issues have recurred in recent inspections.
Dec 5, 2024Routine4
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Construction Deficiencies
Meet other general requirements.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Jan 5, 2024Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ownership & Operations
Who Operates This Facility
Gardens at York Terrace, the
for profit
Chain Affiliation
Priority Healthcare Group
14 facilities nationwide
Chain avg rating: 2.8/5 · Rank 1 of 14 (Best)
Ownership & Management
Owners
Hashtag Holdings LLC
Owner · Organization
Blglpa LLC
Owner (parent company) · Organization
Fair Oaks Family Holdings LLC
Owner (parent company) · Organization
Hashtag-El-Holdings LLC
Owner (parent company) · Organization
Samara Holdings Company LLC
Owner (parent company) · Organization
Strawberry Hill Holdings LLC
Owner (parent company) · Organization
Sebbag, Gabriel
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit gardensyork.com
Medicare data downloads
Original nursing home datasets
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