Garden Care Center
Strong Medicare quality ratings; families often praise attentive and caring nursing staff. Still worth an in-person visit.
based on 157 Google reviews
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What this means for your family
Garden Care Center features a highly regarded physical therapy team and many dedicated staff members who provide compassionate care. However, because multiple families have reported serious issues with cleanliness and staff responsiveness, we strongly recommend unannounced visits and frequent check-ins to ensure your loved one's needs are being met.
Google Reviews
Google Reviews
157 reviews on Google“Garden Care Center receives highly polarized reviews, with many families praising the facility for its attentive nursing staff, effective physical therapy, and clean environment. However, a significant minority of reviewers report serious concerns regarding neglect, poor communication, and unsanitary conditions, suggesting inconsistent quality of care.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring nursing staff
- Effective physical therapy department
- Clean and well-maintained facility
- Responsive administrative communication
Concerns
- Neglect and lack of responsiveness to patient needs (mentioned by 7 reviewers)
- Unsanitary conditions and poor cleanliness (mentioned by 5 reviewers)
- Rude or unprofessional staff behavior (mentioned by 5 reviewers)
- Poor quality or unappealing food (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 133 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed the facility has a 2-star staffing rating from CMS; how do you ensure consistent, personalized attention for residents during busy shifts to prevent lapses in care?
- 2Some families have expressed concerns about the consistency of cleanliness in living areas; what is your daily protocol for maintaining hygiene and housekeeping standards?
- 3Given the feedback regarding the dining experience, could you walk me through how you accommodate residents' dietary preferences and ensure the food quality remains high?
- 4I see that you actively respond to feedback online; how do you use that input from families to improve the day-to-day quality of life and staff interactions within the facility?
- 5With medication management being a critical priority, what specific oversight processes do you have in place to ensure accuracy and timely administration for residents?
- 6Could you describe how your team handles urgent medical needs or changes in a resident's condition, especially during the evening or weekend hours?
Personalized based on this facility's data
Key Review Excerpts
“The Rehab department is wonderful and works hard to make their patients stronger. I highly recommend Garden Care!”
“My father was admitted to Garden Care Center after suffering a stroke... However, from the very beginning, I noticed a lack of professionalism.”
“The facility itself is kept very clean and never had the pee smell of other places. It has a nice little patio to enjoy on warm days.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents who lost too much weight
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Garden Care Center has 32 deficiencies across four surveys, with one complaint from a family about safety hazards. The facility shows recurring issues with accident prevention and safety hazards, building safety systems, and care planning that persist across multiple inspections from 2020 to 2024. While the provider reports correcting each deficiency, the pattern of repeated safety and care planning violations suggests ongoing systemic challenges.
Mar 4, 2026Routine7
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Aug 30, 2024Routine9
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Construction Deficiencies
Use approved construction type or materials.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Nov 1, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 13, 2023Routine18
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nursing and Physician Services Deficiencies
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Perform COVID19 testing on residents and staff.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Electrical Deficiencies
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Ownership & Operations
Who Operates This Facility
Garden Care Center
for profit
Chain Affiliation
Benjamin Landa
49 facilities nationwide
Chain avg rating: 3.2/5 · Rank 16 of 54
Ownership & Management
Owners
Gottlieb, Mikols
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
157 reviews from families & visitors
Official Website
Visit gardencarerehab.com
Medicare data downloads
Original nursing home datasets
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