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Assisted Living

Fv Ret Vill of Coopersville #3

Families consistently rate this highly — reviewers highlight compassionate and dedicated care staff. Schedule a visit to confirm the fit.

660 West Randall Street, Coopersville, MI 4940418 bedsLicensed & Active
Google rating
4.3/5

based on 24 Google reviews

5
4
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What this means for your family

While many families report a warm, compassionate environment, there is a clear trend of recent complaints regarding understaffing and management responsiveness. We advise you to tour the facility during a weekend or evening shift to observe staffing levels firsthand and ask management specifically about their current staff-to-resident ratio.

Google Reviews

Google Reviews

24 reviews on Google
Fountain View of Coopersville receives significant praise for its compassionate, attentive staff and welcoming atmosphere, with many families highlighting the personal care provided to their loved ones. However, recent reviews raise serious concerns regarding chronic understaffing, which has reportedly led to cleanliness issues, missed care tasks, and poor communication from management.

Quality Themes

Tap a score for details
Food3.0Staff7.0Clean5.0Activities9.0MedsN/AMemory8.0Comms5.0Value5.0

Strengths

  • Compassionate and dedicated care staff
  • Welcoming and supportive environment
  • Scenic, well-maintained outdoor areas
  • Strong initial transition support

Concerns

  • Chronic understaffing leading to missed care (mentioned by 2 reviewers)
  • Lack of responsiveness from management (mentioned by 2 reviewers)
  • Poor cleanliness and meal quality (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.0'15(2)4.03.9'19(14)5.03.5'23(4)4.55.0'25(16)1.0'26(2)

Distribution · 48 analyzed

5
32
4
8
3
0
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4
1
4
10 reviews posted between Jul 9, 2025Jul 11, 2025 · 10 were 5-star

How They Respond to Reviews

71%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed you are very active in responding to feedback online; how does that open communication style translate to how you keep families updated on their loved one's daily care?
  • 2With a smaller community of 18 residents, how do you ensure that each resident receives consistent, personalized attention throughout the day?
  • 3I’ve heard wonderful things about your outdoor spaces; what kind of daily activities or social opportunities do you host in those areas to keep residents engaged?
  • 4We are interested in the dining experience here; could you walk us through how you manage menu planning and accommodate specific dietary preferences or nutritional needs?
  • 5Could you explain your current process for maintaining facility cleanliness and how you ensure high standards are met consistently across the home?
  • 6In the event of a sudden medical need or an emergency, what is your specific protocol for notifying family members and coordinating with local medical professionals?

Personalized based on this facility's data


Key Review Excerpts

They are so short staffed that the rooms are dirty, showers are missed, and meals are cheap. Each week members of the family clean the room and help with showers.

Family member of resident · 2023★★☆☆☆

I cannot say good enough about the staff there! They are wonderful with their residence and treat them as they were their family.

Memory care family member · 2025★★★★★

Tara and Nancy had incredible patience and understanding during this hard transition for us. They made the process streamlined and smooth, and this made the decision so much easier for us.

Family member of resident · 2024★★★★★
Source: 24 Google reviews

Ownership & Operations

Who Operates This Facility

Owner / Operator

Leisure Living Management of Coopersville

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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