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Assisted Living

Fv Ret Vill of Coopersville #1

Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.

620 W Randall Street, Coopersville, MI 4940420 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
4.3/5

based on 24 Google reviews

5
4
3
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1

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What this means for your family

While many families report excellent, compassionate care, there is a concerning trend regarding staffing shortages and management responsiveness. When touring, we strongly recommend asking for the current staff-to-resident ratio and inquiring about how the facility handles weekend care and cleanliness standards to ensure your loved one's needs will be consistently met.

Google Reviews

Google Reviews

24 reviews on Google
Fountain View Assisted Living of Coopersville receives high praise for its compassionate staff and serene, pond-side environment, with many families highlighting the personalized care provided by key personnel like Tara and Nancy. However, there is a recurring concern regarding staffing levels, with some families reporting that residents experience missed care, poor cleanliness, and inadequate meal quality during periods of understaffing. While many reviews reflect a deeply positive experience, the recent negative feedback suggests inconsistency in service delivery.

Quality Themes

Tap a score for details
Food4.0Staff7.0Clean5.0Activities9.0MedsN/AMemory8.0Comms6.0Value6.0

Strengths

  • Compassionate and attentive nursing staff
  • Serene and well-maintained pond-side location
  • Effective and responsive administrative communication
  • Engaging community activities like bingo and musical events

Concerns

  • Chronic understaffing leading to missed care (mentioned by 2 reviewers)
  • Poor cleanliness and hygiene standards (mentioned by 2 reviewers)
  • Inadequate meal quality (mentioned by 2 reviewers)
  • Unresponsive management to family complaints (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.0'15(3)4.04.3'19(11)5.03.5'23(6)4.55.0'25(24)1.0'26(3)

Distribution · 60 analyzed

5
44
4
8
3
0
2
4
1
4
15 reviews posted between Jul 9, 2025Jul 11, 2025 · 15 were 5-star

How They Respond to Reviews

71%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the facility has a beautiful pond-side location; what kind of outdoor activities or walking paths are available for residents to enjoy the scenery?
  • 2We saw that you are active in responding to feedback online; how do you typically handle concerns or suggestions once a resident or family member brings them to your attention?
  • 3With a smaller community of 20 residents, how do you ensure that each individual receives consistent, personalized attention throughout the day and night?
  • 4Could you walk us through your current cleaning schedule and how you maintain hygiene standards in both private rooms and common areas?
  • 5We understand dining is a highlight of community life; could you tell us about the meal planning process and how you accommodate specific dietary preferences or nutritional needs?
  • 6In the event of a medical concern, how does your nursing staff coordinate with local providers to ensure timely and effective care?

Personalized based on this facility's data


Key Review Excerpts

Every time I need an answer Tara is always one call or text away and responds almost immediately the communication has helped us through this process

Long-term resident's family · 2025★★★★★

They are so short staffed that the rooms are dirty, showers are missed, and meals are cheap. Each week members of the family clean the room and help with showers.

Long-term resident's family · 2023★★☆☆☆

Our mother was in the Alzheimer’s wing of fountain view. I cannot say good enough about the staff there! They are wonderful with their residence and treat them as they were their family.

Memory care family member · 2025★★★★★
Source: 24 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

1total

Key Findings

No deficiencies found. The renewal inspection conducted on March 27, 2024, determined that the facility is in substantial compliance with all applicable licensing statutes and rules.

Mar 27, 2024Routine
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Leisure Living Management of Coopersville

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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