Fulton Center for Rehabilitation LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 406 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (9 vs median 5.0)
- High staff turnover (58%)
Bottom 25% in GA · Critically understaffed (RN) · Worst in EMPIRE CARE CENTERS chain · $105,368 in fines
What this means for your family
Fulton Center is highly regarded for its clean environment and responsive admissions team, making it a strong candidate for many families. However, because a few reviewers have reported inconsistent care and unprofessional staff behavior, we strongly recommend that you visit during off-hours or weekends to observe the level of attention residents receive when leadership is less visible.
Google Reviews
Google Reviews
406 reviews on Google“Fulton Center for Rehabilitation LLC receives overwhelmingly positive feedback, with many reviewers highlighting the cleanliness of the facility and the friendliness of the staff. Families frequently praise specific staff members for their helpfulness during the admissions process and note that the environment feels welcoming and well-maintained. However, a small number of critical reviews raise serious concerns regarding inconsistent care, unprofessional staff behavior, and potential neglect, suggesting that experiences may vary significantly.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Warm, attentive, and friendly staff
- Helpful and professional admissions team
- Welcoming and positive atmosphere
Concerns
- Inconsistent quality of care and staff neglect (mentioned by 3 reviewers)
- Unprofessional staff behavior (arguing, cell phone use) (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 209 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We noticed how responsive the management is to feedback online; how does the leadership team work with families to address any concerns about care consistency?
- 2What specific steps is the facility taking to improve staffing levels and ensure every resident receives attentive, hands-on care?
- 3How do you ensure that staff members remain focused on resident needs and maintain a professional environment during their shifts?
- 4Could you tell us about the daily activities and social programs available to keep residents engaged and active in the community?
- 5In the event of a medical emergency or a sudden change in a resident's health, what is the protocol for notifying the family and coordinating care?
- 6The facility looks very clean and well-maintained; how often are the resident rooms and common areas deep-cleaned?
Personalized based on this facility's data
Key Review Excerpts
“The building might be old, but you will find a helpful and compassionate staff, a pleasant environment, and a clean facility. Highly recommended!”
“As a healthcare professional.I was incredibly impressed with the interdisciplinary approach at Fulton Center for Nursing and Healing.The Administrator,Nurses, PTs, and CNAs work together seamlessly which is rare.”
“I am struggling at this point to understand how such high praise and gratitude is posted, and the care I witnessed from the CNA this morning was mediocre. The resident I visited was left sitting on the commode until the nurse on morning duty showed compassion.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering half of all deficiencies, including serious concerns about abuse protection and reporting that were cited in 2023. The facility has struggled with resident safety, medication management, and care planning across surveys, with issues persisting from 2022 through 2025. While all violations show correction dates, the pattern of repeated complaints and safety deficiencies warrants careful consideration before placement.
May 1, 2025Complaint9
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nov 2, 2023Complaint6
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Oct 19, 2023Routine5
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Aug 26, 2022Routine10
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Federal Penalties
Fine
Oct 19, 2023
$105,368
Ownership & Operations
Who Operates This Facility
Fulton Center for Rehabilitation LLC
for profit
Chain Affiliation
Empire Care Centers
19 facilities nationwide
Chain avg rating: 1.8/5 · Rank 18 of 18 (Worst)
Ownership & Management
Owners
Yyes Op LLC
Owner · Organization
Starlight Healthcare LLC
Owner (parent company) · Organization
Yw Georgia 4 LLC
Owner (parent company) · Organization
Berkowitz, Michael
Owner (parent company)
Wolmark, Yehuda
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
406 reviews from families & visitors
Official Website
Visit fultoncenternursing.com
Medicare data downloads
Original nursing home datasets
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