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Nursing HomeMedicaid Investigative

Fountainview Ctr for Alzheimer

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

2631 North Druid Hills Road N E, Merry Hills · Atlanta, GA 30329120 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 27 Google reviews

5
4
3
2
1
Fountainview Ctr for Alzheimer Nursing Home in Atlanta, GA — Street View
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8/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (8 vs median 5.0)
  • High staff turnover (61%)
  • High RN turnover (60%)

Below average in GA · Critically understaffed (RN) · Above average staffing · $45,465 in fines · Abuse citation

Source: Medicare data

What this means for your family

Fountainview is highly regarded for its compassionate end-of-life care and reliable medication management, making it a strong choice for complex medical needs. However, families should remain vigilant regarding daily hygiene and basic care tasks, as some reviewers have noted inconsistencies in these areas.

Google Reviews

Google Reviews

27 reviews on Google
Fountainview Center for Alzheimer's receives high praise for its compassionate nursing staff, effective medication management, and well-maintained facility environment. While many families report excellent experiences with long-term and end-of-life care, some reviewers have raised concerns regarding inconsistent attention to hygiene and patient basic needs from certain staff members.

Quality Themes

Tap a score for details
FoodN/AStaff8.0Clean9.0Activities8.0Meds10.0Memory9.0Comms8.0ValueN/A

Strengths

  • Compassionate and dedicated nursing staff
  • Reliable medication management
  • Clean and well-maintained facility
  • Strong support during end-of-life transitions

Concerns

  • Inconsistent hygiene and basic care for residents (mentioned by 2 reviewers)
  • Inattentive or unmotivated staff members (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(1)'19(1)'21(3)'23(3)'25(9)'26(1)

Distribution · 30 analyzed

5
24
4
1
3
0
2
1
1
4

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the recent focus on staffing, what specific training or oversight programs are currently in place to ensure consistent, high-quality daily hygiene and personal care for every resident?
  • 2I noticed the facility has had some recent health inspection findings; could you walk me through the specific steps you are taking to address these areas and improve your overall quality rating?
  • 3Since your team is highly regarded for end-of-life support, how do you translate that same level of dedicated, compassionate attention to the daily routines of residents who are in earlier stages of memory care?
  • 4What does a typical daily activity schedule look like for residents to ensure they remain engaged and stimulated, especially during shifts where staffing might be more focused on clinical tasks?
  • 5How do you monitor and supervise staff performance to ensure that every resident receives attentive care throughout their entire shift?
  • 6In the event of a medical emergency, what is your specific protocol for notifying family members, and how do you ensure that communication remains clear and frequent during those critical moments?

Personalized based on this facility's data


Key Review Excerpts

In another facility my brother-in-law seldom got his medication on time, but at Fountain view, they understood how important it was to give medication on schedule.

Memory care family member · 2020★★★★★

The therapy program was good. The wound care program was excellent. The staff were compassionate, attentive, and detailed. The facilities are clean and well maintained.

Rehab patient's family · 2025★★★★★

The entire process of my mother's end of life was made easier by the compassionate staff at this center.

Long-term resident's family · 2022★★★★★
Source: 27 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.30hrs
40%
Registered nurses for medical care
Total Nursing
3.82hrs
93%
All nurses + aides combined
Staff Turnover
48%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

5

measures

Mixed Results

1

measures

Similar to Avg

1

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility39.9%
Worse than Avg
Here
39.9%
US
15.4%
GA
20.1%
De kalb
18.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
GA
10.6%
De kalb
23.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility11.1%
Better than Avg
Here
11.1%
US
19.4%
GA
16.0%
De kalb
18.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility97.1%
Better than Avg
Here
97.1%
US
93.4%
GA
91.2%
De kalb
89.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility13.0%
Better than Avg
Here
13.0%
US
19.5%
GA
20.5%
De kalb
18.1%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
GA
95.0%
De kalb
92.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility43.2%
Worse than Avg
Here
43.2%
US
79.7%
GA
78.4%
De kalb
75.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility72.1%
Worse than Avg
Here
72.1%
US
81.8%
GA
80.4%
De kalb
75.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility10.0%
Worse than Avg
Here
10.0%
US
1.6%
GA
2.4%
De kalb
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
4penalties
Above state avg (6.1)
3 complaint-triggered
$45,465 in fines

This facility has concerning patterns of repeat deficiencies and families have filed complaints that triggered federal investigations, including serious issues with abuse protection and proper response to violations. The most recurring problems involve pressure ulcer care, care planning, and infection control, with pressure ulcer deficiencies appearing in multiple surveys indicating ongoing challenges. While all violations have reported correction dates, the repeat patterns in key care areas and complaint-triggered investigations warrant careful consideration during visits.

Aug 17, 2025Complaint
3
0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0610Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0657Immediate jeopardy · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

May 16, 2025Routine
5
0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0881Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Jan 18, 2024Routine
9
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Federal Penalties

Fine

Aug 17, 2025

$33,430

Fine

Jan 18, 2024

$4,017

Fine

Jan 18, 2024

$8,018

Payment Denial

Jan 18, 2024

7-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Fountainview Ctr for Alzheimer

Organization Type

for profit

Ownership & Management

Owners

Small, David

Owner (parent company)

20%

Small, William

Owner (parent company)

48%

Key personnel

Cocks, GeorgeW-2 Managing EmployeeFountainview Acquisition CORPGeneral Partnership InterestFountainview Holdings, LpLimited Partnership Interest
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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