A.g. Rhodes Home Wesley Woods
Strong Medicare quality ratings; families often praise highly skilled and effective rehabilitation therapy team. Still worth an in-person visit.
based on 90 Google reviews
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What this means for your family
A.G. Rhodes at Wesley Woods is highly regarded for its physical and occupational therapy programs, making it a strong candidate for short-term rehabilitation. However, families should be aware of persistent issues regarding administrative communication and room cleanliness. We recommend scheduling a tour and specifically asking how the facility handles weekend staffing and resident call-light response times.
Google Reviews
Google Reviews
90 reviews on Google“A.G. Rhodes Home at Wesley Woods receives high praise for its rehabilitation therapy and generally compassionate, long-term care staff. However, families frequently report significant concerns regarding inconsistent communication, poor responsiveness from management, and cleanliness issues in patient rooms. While many families feel their loved ones are in good hands, others have experienced frustration with administrative follow-up and facility maintenance.”
Quality Themes
Tap a score for detailsStrengths
- Highly skilled and effective rehabilitation therapy team
- Compassionate and attentive nursing staff
- Engaging activities and music therapy programs
- Warm, welcoming environment for long-term residents
Concerns
- Poor communication and lack of response from management/admissions (mentioned by 6 reviewers)
- Cleanliness issues in rooms and hallways (mentioned by 5 reviewers)
- Slow or unresponsive call light system/staff response times (mentioned by 4 reviewers)
- Unprofessional or rude front desk/receptionist staff (mentioned by 3 reviewers)
- Inadequate staffing levels on weekends (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that A.G. Rhodes is very active in responding to online feedback; what is the best way for families to maintain that same level of open communication with the management team once a loved one moves in?
- 2Given the facility's strong reputation for rehabilitation therapy, how do you integrate those therapy sessions into the daily activity schedule for long-term residents?
- 3With 150 residents, how does the staff ensure that call light response times remain consistent, especially during weekend shifts?
- 4Could you walk me through your current protocols for maintaining room and hallway cleanliness, as we want to ensure a comfortable living environment for our family member?
- 5Since the health inspection report noted a few areas for improvement, what specific steps have been taken recently to address those findings and enhance the quality of care?
- 6How do you handle medical emergencies or urgent health changes during the evening and weekend hours when administrative staff may not be on-site?
Personalized based on this facility's data
Key Review Excerpts
“My 103 y.o. mother fell & broke her hip 3+ wks ago. She's had to go to rehab twice before for broken bones from falls in the last few years, and this is *by far* the best facility. She loves the therapists and is already much improved.”
“My mother was at AG Rhodes, Wesley Woods campus for a year after a bad experience at another nursing home. I found the staff and administration to be very caring, friendly, calming and extremely responsive.”
“There is a MAJOR training gap with staff at the facility. The two admission staff members are nice enough to get you a tour and admitted then nothing else. Nurses, receptionist and cnas who give care daily are NOT prepared to support family.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a moderate inspection record with 16 deficiencies across three surveys, all corrected by the provider. The most recurring issues involve accident prevention and safety supervision, care planning, and medication management including self-administration rights. Problems with food safety and temperature control also appeared multiple times. While all deficiencies were addressed, the pattern of safety and care planning issues across multiple surveys suggests families should ask specific questions about these areas during their visit.
Sep 11, 2025Routine5
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Apr 7, 2024Routine7
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
May 19, 2022Routine4
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Apr 7, 2024
$8,018
Payment Denial
Apr 7, 2024
1-day denial
Ownership & Operations
Who Operates This Facility
A.g. Rhodes Home Wesley Woods
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
90 reviews from families & visitors
Official Website
Visit agrhodes.org
Medicare data downloads
Original nursing home datasets
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