Fountaingrove Lodge
Families consistently rate this highly — reviewers highlight high-quality dining and food. Schedule a visit to confirm the fit.
based on 26 Google reviews
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What this means for your family
Fountaingrove Lodge offers an exceptionally high quality of life in terms of dining, amenities, and social atmosphere. While most residents are deeply satisfied, families should perform due diligence regarding individual care standards, as there has been at least one report of a resident not being treated properly.
Google Reviews
Google Reviews
26 reviews on Google“Fountaingrove Lodge is highly regarded by residents for its beautiful, elegant aesthetics and a warm, welcoming community atmosphere. Reviewers frequently praise the excellent food quality and the accessibility of the medical staff, though one family member reported a negative experience regarding the quality of care for a relative.”
Quality Themes
Tap a score for detailsStrengths
- High-quality dining and food
- Warm and supportive staff
- Beautiful and elegant facility aesthetics
- Wide variety of resident activities and classes
- Welcoming and inclusive community atmosphere
Concerns
- Inadequate treatment of residents
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
The owner provides personalized responses to positive reviews by referencing specific details mentioned by the reviewer. For negative feedback, the owner uses a professional, empathetic approach and provides a direct contact method for resolution.
Questions for Your Tour
- 1The dining experience seems to be a highlight here; could you tell us more about how the menus are planned and how much variety there is for daily meals?
- 2We've heard wonderful things about the warm and supportive atmosphere; how do you ensure new residents feel truly welcomed into the community during their first few weeks?
- 3With such a wide variety of classes and activities available, how do you help a resident find groups that match their specific hobbies and interests?
- 4Could you walk us through the protocol for handling medical emergencies or urgent care needs during the overnight hours?
- 5I noticed you are active in responding to feedback; how does the management team use resident and family input to improve care and address any concerns that arise?
- 6Since this is a continuing care community, how do you manage the transition for a resident if their level of care needs to increase over time?
Personalized based on this facility's data
Key Review Excerpts
“We've been residents of Fountaingrove Lodge for six months now; we're incredibly happy & grateful to be living here. The asthetics are beautiful - elegant and warm; the staff in all areas are helpful & supportive; the food consistently excellent; & the community authentic, welcoming & open-hearted.”
“The Lodge saw me through the death of my husband with love and grace. Life goes on, and it is good.”
“We liked everything! Would move in tomorrow. Surroundings, apartment, food, people we met, activities ...nothing not to like!”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Nov 10, 2025Complaint
The investigation substantiated allegations regarding the budget process and failure to respond to the resident association in a timely manner. Multiple deficiencies were cited related to providing financial documentation in advance and maintaining written communication with the resident council. No deficiencies were found regarding the facility's lighting system or annual reporting.
The provider failed to make available to residents comparative budget data 14 days prior to the meeting, which is required when discussing a monthly care fee increase.
The provider made changes to the meeting materials less than seven days prior to the meeting, violating the requirement to provide agenda and materials in advance.
The management failed to respond in writing to the resident association's written requests and concerns within 20 working days of receipt.
The facility must respond in writing to resident council written concerns or recommendations within 14 calendar days.
Aug 19, 2025ComplaintCleanReport
This report details a complaint investigation regarding the prevention of communicable disease spread. The investigation found that the allegation was Unsubstantiated, as there was no evidence to prove a violation occurred. No deficiencies were cited during this review.
Aug 19, 2025Complaint
This report details a complaint investigation regarding the prevention of communicable disease spread. The investigation found that the allegation was Unsubstantiated, as there was no evidence to prove a violation occurred. No deficiencies were cited during this review.
Refunds A lump-sum payment after termination of a repayable contract, as defined in paragraph (3) of subdivision (r) of Section 1771, shall not be considered to be a refund and may not be characterized or advertised as a refund. The full lump sum owed, including any interest accrued, shall be paid to the resident within 14 calendar days after resale of the unit.
Jun 4, 2025Routine
The inspection was an Annual Required - 1 Year visit conducted on 06/04/2025. Two deficiencies were cited: one related to managing incontinence odors and another concerning the general repair and cleanliness of the facility, specifically broken window blinds. Both deficiencies are classified as Type B, indicating potential but not immediate risks.
The facility failed to ensure that incontinent residents are kept clean and dry and that the facility remains free of odors from incontinence. This was observed in a resident's room smelling strongly of urine.
The facility was not clean, safe, sanitary, and in good repair at all times. This was evidenced by broken and missing blinds in a resident's room and a shared sitting area.
May 20, 2025Other
This report details a complaint investigation conducted on 5/20/25 regarding allegations that staff were restricting a resident's ability to have visitation. After reviewing records and interviewing staff, the investigation found no evidence to support the allegation. Consequently, no deficiencies were cited.
The facility must ensure it has an auditory device or staff alert feature to monitor exits on exterior doors and perimeter fence gates accessible to residents at risk for elopement.
May 20, 2025ComplaintCleanReport
This report details a complaint investigation conducted on 5/20/25 regarding allegations that staff were restricting a resident's ability to have visitation. After reviewing records and interviewing staff, the investigation found no evidence to support the allegation. Consequently, no deficiencies were cited.
Mar 11, 2025OtherCleanReport
The inspection was a case management follow-up conducted on 3/11/25 to gather information regarding a reported resident incident. The analyst reviewed resident records and requested a current staff roster. No deficiencies were cited during this visit.
Sep 10, 2024ComplaintCleanReport
This report details a complaint investigation conducted on 9/10/2024 regarding allegations of staff misconduct. The investigation found that the allegations were unsubstantiated, meaning there was insufficient evidence to prove any violations occurred.
Ownership & Operations
Who Operates This Facility
Well Oak Ccrc Tenant LLC; Oakmont Management Group
LEONE, MEGAN E.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit oakmontseniorliving.com
Medicare data downloads
Original nursing home datasets
CA CCLD — View Official Record
Public-record source of inspection history and licensure data shown on this page
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