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Fountain Hills Assisted Living & Memory Care

Families consistently rate this highly — reviewers highlight compassionate and caring staff. Schedule a visit to confirm the fit.

6317 112th St., Lubbock, TX 7942416 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.3/5

based on 11 Google reviews

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Fountain Hills Assisted Living & Memory Care Assisted Living in Lubbock, TX — Street View
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What this means for your family

This facility is highly regarded for its compassionate staff and its ability to make residents feel at home through personalized care and beautiful surroundings. However, be aware of a recent report of poor communication/rudeness when calling the Wolfforth location, and verify that the level of attentiveness meets your needs.

Google Reviews

Google Reviews

11 reviews on Google
Families can expect a compassionate, home-like environment where staff members are frequently praised for being caring, professional, and attentive to individual resident needs. While long-term reviews highlight excellent meal quality and a beautiful facility, a recent review noted a negative experience with phone etiquette at the Wolfforth location.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean5.0ActivitiesN/AMedsN/AMemoryN/AComms1.0ValueN/A

Strengths

  • Compassionate and caring staff
  • Clean and beautiful facility
  • Personalized meal preparation
  • Home-like atmosphere

Rating Trends

Tap a year to see what changed

2345.02017(4)5.02018(3)4.02020(2)5.02022(2)3.02024(2)1.02025(1)

Distribution · 14 analyzed

5
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0
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How They Respond to Reviews

27%response rate
Good

The owner provides highly personalized responses that often reference specific residents or family members. They use an empathetic and warm tone to acknowledge both positive feedback and potential concerns.

Questions for Your Tour

  • 1With such a small community of 16 residents, how do you ensure that each person's specific dietary preferences and nutritional needs are met during meal preparation?
  • 2We love the idea of a home-like atmosphere; how do you involve residents in the daily rhythms of the house to make it feel like their own home?
  • 3How does the staff communicate important updates or changes in a resident's well-being to family members to ensure we are always in the loop?
  • 4What specific activities or sensory engagements are available for residents in the memory care wing to keep them stimulated and engaged?
  • 5Could you walk us through the protocol for handling a medical emergency or a sudden change in health during the overnight hours?
  • 6The facility looks beautiful and very well-maintained; what is your routine for ensuring the common areas stay clean and comfortable for everyone?

Personalized based on this facility's data


Key Review Excerpts

The staff members are well trained and very caring! The residents are priority and that fact is so reassuring to residents and their families. The facility is kept beautifully and the meals are prepared on site with each resident’s personal needs and preferences met.

Long-term resident's family · 2017★★★★★

Tyanya and her team are the most fun loving, gentle, and caring people you will ever meet. The respect they extend to all of the residents and families is from the heart.

Resident's family · 2022★★★★★

Wonderful facility! The caretakers really care about the residents and do everything they can to help each and every one! It's a beautiful facility and each resident can decorate their room the way they would like to help it feel like home to them!

Family member · 2017★★★★★
Source: 11 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total
5deficiencies

Key Findings

The most recent inspection on November 14, 2023, identified five violations primarily related to building safety and maintenance, such as electrical and fire resistance standards. All identified issues were documented as corrected by March 1, 2024, and there are currently no active enforcement actions against the facility.

Nov 14, 2023Routine

Health Code (1 violations) | Life Safety Code (4 violations)

Health CodeCorrected Mar 1, 2024

The facility failed to correct a site or building condition that was a fire, health, or physical hazard.

Life Safety CodeCorrected Mar 1, 2024

The facility failed to ensure the building structure was sheathed to provide a 20-minute fire resistance rating or was constructed to meet the construction requirements for a nursing home.

Life Safety CodeCorrected Mar 1, 2024

The facility failed to protect the attic according to the referenced codes and standards.

Life Safety CodeCorrected Mar 1, 2024

The facility failed to provide exhaust for odor-producing areas.

Life Safety CodeCorrected Mar 1, 2024

The facility failed to ensure the building electrical system met the references codes and standards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ctm Assisted Living Lp

Organization Type

for profit

Administrator

TYANYA SMITH

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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