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Nursing HomeMedicaid

Hurst Plaza Nursing and Rehab

Strong Medicare quality ratings; families often praise compassionate and experienced therapy team. Still worth an in-person visit.

215 E Plaza Blvd, Hurst, TX 76053106 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 103 Google reviews

5
4
3
2
1
Hurst Plaza Nursing and Rehab Nursing Home in Hurst, TX — Street View
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What this means for your family

While some families find the therapy team and long-term staff to be excellent, recent reviews show a dangerous trend of neglect regarding hygiene and medical monitoring. If you choose this facility, you must implement a strict daily check-in routine to ensure your loved one is being cleaned and that their medical needs are being met promptly.

Google Reviews

Google Reviews

103 reviews on Google
Families should exercise significant caution due to serious allegations regarding hygiene, neglect, and theft. While some long-term residents and their families praise the compassionate therapy team and long-tenured staff, multiple recent reviews report severe issues including improper wound care, lack of hygiene, and unresponsiveness to call lights.

Quality Themes

Tap a score for details
Food3.0Staff4.0Clean2.0Activities5.0Meds2.0MemoryN/AComms3.0ValueN/A

Strengths

  • Compassionate and experienced therapy team
  • Long-tenured, dedicated nursing staff
  • Warm and welcoming atmosphere for some residents
  • Improved facility renovations noted by some

Concerns

  • Neglect regarding personal hygiene and cleanliness (mentioned by 4 reviewers)
  • Inadequate response to call lights and medical needs (mentioned by 3 reviewers)
  • Issues with facility cleanliness and pests (mentioned by 3 reviewers)
  • Poor communication from administration and nursing (mentioned by 2 reviewers)
  • Inaccurate medication or wound management (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'18(2)'20(2)'22(12)'24(18)'26(31)

Distribution · 97 analyzed

5
74
4
8
3
1
2
3
1
11
25 reviews posted between Apr 1, 2026Apr 4, 2026 · 25 were 5-star

How They Respond to Reviews

3%response rate
Good

The owner provides highly personalized responses to positive reviews, often using the reviewer's name and referencing specific details or staff members. For negative reviews, they use a professional, non-defensive approach that invites direct communication with administration to resolve issues.

Questions for Your Tour

  • 1We've heard wonderful things about your therapy team and the long-tenured nursing staff; how do these experienced professionals work together to support a resident's daily rehabilitation goals?
  • 2What specific protocols do you have in place to ensure that call lights are answered promptly and that all medical needs are addressed right away?
  • 3Could you walk us through your daily routine for maintaining high standards of cleanliness and hygiene in the resident rooms and common areas?
  • 4How does the nursing team manage medication schedules and wound care to ensure everything is handled with total accuracy?
  • 5What kind of daily activities or social programs are available to help residents stay engaged and enjoy the warm atmosphere of the community?
  • 6In the event of a medical emergency after hours, what is the specific process for communicating with the family and ensuring immediate care?

Personalized based on this facility's data


Key Review Excerpts

My father has experienced several ICU and hospital visits this year and now requires significant assistance with mobility, leading us to the challenging decision to admit him to a skilled nursing facility. Although his unique situation prevented him from being admitted to Hurst Plaza, Kristina has gone above and beyond to help us find an appropriate place for him.

Prospective family member · 2024★★★★★

My wife laid in filth for well over an hour due to shorthand staff. This is abuse either schedule more or employ more.

Resident's family · 2022★★☆☆☆

He was not showered at all in the whole time he was there. When we picked him up he had stained clothes, socks, and a soiled diaper.

Respite care family member · 2025☆☆☆☆
Source: 103 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.57hrs
76%
Registered nurses for medical care
Total Nursing
3.04hrs
74%
All nurses + aides combined
Staff Turnover
54%
Lower is better (< 30% = good)
RN Turnover
20%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

8

measures

Worse Than Avg

1

measures

Mixed Results

8

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility22.8%
Worse than Avg
Here
22.8%
US
14.4%
TX
16.1%
Tarrant
12.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility6.0%
Better than Avg
Here
6.0%
US
15.3%
TX
14.9%
Tarrant
12.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.6%
Better than Avg
Here
99.6%
US
93.4%
TX
96.9%
Tarrant
97.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility6.5%
Mixed vs Avgs
Here
6.5%
US
12.1%
TX
2.5%
Tarrant
2.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
TX
98.0%
Tarrant
98.0%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility18.6%
Mixed vs Avgs
Here
18.6%
US
19.4%
TX
14.2%
Tarrant
14.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility90.5%
Better than Avg
Here
90.5%
US
79.7%
TX
88.0%
Tarrant
89.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility87.7%
Mixed vs Avgs
Here
87.7%
US
81.8%
TX
89.2%
Tarrant
91.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
TX
1.5%
Tarrant
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
1penalties
Well below state avg (9.1)
3 complaint-triggered
$6,540 in fines

Families filed complaints that led to deficiencies in care planning and respiratory care, indicating serious concerns about resident treatment. The facility shows persistent problems with heating and ventilation systems across all surveys, plus recurring fire safety issues including sprinkler maintenance and smoke barriers. While all deficiencies show correction dates, the pattern of repeat violations in building systems and complaint-triggered care issues warrants careful evaluation during any visit.

Apr 3, 2025Routine
4
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0929Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

0521Minimal · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Sep 19, 2024Complaint
3
0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Feb 23, 2024Routine
10
0558Potential for harm · PatternCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0521Minimal · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Jan 12, 2023Routine
11
0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0342Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0917Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure electrical receptacles or cover plates have distinctive color or marking.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0521Minimal · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0923Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Federal Penalties

Fine

Dec 26, 2023

$6,540

Ownership & Operations

Who Operates This Facility

Owner / Operator

Maverick County Hospital District

Organization Type

for profit

Management Company

HURST NURSING AND REHAB CENTER LLC

Administrator

DAVID L COLLIER

Chain Affiliation

Chain Name

Eduro Healthcare

Chain Size

35 facilities nationwide

Chain avg rating: 2.3/5 · Rank 6 of 21

Ownership & Management

Owners

Maverick County Hospital District

Owner · Organization

100%

Key personnel

Martinez, AlmaOfficer / DirectorHurst Nursing and Rehab Center LLCManagerBewsey, MichaelManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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