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Public Google reviewers rate this highly and often mention compassionate and caring staff members. Schedule a visit to confirm the fit.
based on 30 Google reviews
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Public Google reviewers rate Brookdale Eden Estates highly. Reviewers highlight: compassionate and caring staff members, engaging social activities and events. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families generally find Brookdale Eden Estates to be a warm, home-like environment with a highly praised, compassionate staff and engaging social activities. However, there are significant concerns regarding the reliability of assistance services for those who are not fully independent and reports of aggressive telemarketing practices.
Quality Themes
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Concerns
Rating Trends
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Distribution · 31 analyzed
The owner uses a personalized approach by addressing reviewers by name and acknowledging specific details in positive reviews. For negative reviews, they maintain a professional tone, often mentioning management outreach or providing contact information to resolve issues.
Personalized based on this facility's data
Key Review Excerpts
“The staff is very interested and caring. We are very happy with the facility. Feels like home.”
“The lady that runs the kitchen, if top notch…”
“I want to commend Sylvia for her positive behavior and honesty. She cleans my mom's unit and while my mom was away at rehab, Slyvia found a large sum of cash loose in her unit and reported it so that it could be put away safely.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection in June 2022 showed no new violations. However, a significant inspection in October 2020 identified several Life Safety Code deficiencies related to fire safety, lighting, and building maintenance, all of which were addressed and corrected by late 2020.
No deficiencies are reported in this inspection record.
Life Safety Code (9 violations)
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to ensure the building was kept in good repair.
The facility failed to provide lighting levels in compliance with licensing standards for assisted living facilities.
The facility failed to ensure lighting levels were in compliance with licensing standards for assisted living facilities and the Illumination Engineering Society of North America.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to comply with Chapter 33, Existing Residential Board and Care Occupancies.
The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.
The facility failed to provide a site and/or building free of fire, health, or physical hazards.
The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.
Emeritus Corporation
for profit
MEGAN FOLAND
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Google Reviews
30 reviews from families & visitors
Official Website
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TX HHSC — View Official Record
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