Fort Worth Transitional Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 242 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (18 vs median 8.0)
- High staff turnover (72%)
Below average in Texas · Meets national RN staffing standard · Above average staffing · Very high staff turnover · Below chain average · $33,557 in fines
What this means for your family
This facility is an excellent choice for patients focused on intensive physical or occupational therapy, as the rehab team is frequently cited as world-class. However, families must be vigilant regarding daily care needs, specifically checking that call lights are answered promptly and that dietary restrictions are strictly followed. Do not assume communication will be proactive; you should schedule regular check-ins with the nursing staff.
Google Reviews
Google Reviews
242 reviews on Google“Families considering Fort Worth Transitional Care Center will find a facility with a highly praised physical therapy and rehabilitation team, often credited with significant patient progress. However, there are serious, recurring reports of inadequate staffing, slow response times to call lights, and concerns regarding hygiene and medication management. While many reviewers highlight a warm, family-like atmosphere among specific staff members, others warn of neglectful care and poor communication during critical transitions.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy staff
- Compassionate and dedicated nursing aides
- Clean and well-maintained rehabilitation environment
- Professional and helpful administration and business office
Concerns
- Slow response times to call lights and patient requests (mentioned by 5 reviewers)
- Inadequate staffing levels leading to neglect (mentioned by 4 reviewers)
- Poor communication regarding patient discharge and care plans (mentioned by 3 reviewers)
- Issues with dietary compliance and meal quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 214 analyzed
How They Respond to Reviews
The owner primarily uses highly templated, repetitive responses for 5-star reviews, often using the same closing phrases and structure. While they do attempt to address negative reviews by acknowledging leadership involvement, the responses remain largely formulaic.
Questions for Your Tour
- 1It's wonderful to see how much the administration engages with the community through reviews; how do you ensure that family feedback is used to improve daily care?
- 2We've heard great things about your therapy team; could you tell us more about how the physical and occupational therapists work with residents on their mobility goals?
- 3What specific protocols do you have in place to ensure call lights are answered promptly and that residents' requests are addressed quickly throughout the day?
- 4How do you manage medication administration and ensure that all dietary requirements or specialized meal needs are strictly followed for each resident?
- 5Can you describe the communication process for keeping families updated on changes to a resident's care plan or upcoming discharge timelines?
- 6What does a typical day of social activities and engagement look like for residents in your memory care unit?
Personalized based on this facility's data
Key Review Excerpts
“The real standout at this facility is the Physical and Occupational Therapy staff. My father was given excellent personalized therapy daily by Bruce, Chris, Anne-Marie and Lovina.”
“My mom has been in this facility for just over a year and I am thankful to say that she has had a few caretakers who go above and beyond at the facility. My first shout out goes to Ms. Coco.”
“I found her in diabetic shock, partially out of bed, seemingly unattended for hours. Staff response was slow and unprepared—I had to request a glucose check and then had to request for paramedics to be called.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has significant recurring problems with families frequently filing complaints—27 of 61 deficiencies were complaint-triggered. The most persistent issues involve safety hazards and accident prevention, medication management errors, and medical records handling, with these problems appearing repeatedly across multiple years. While the facility corrects violations when cited, the pattern of ongoing complaints and repeated safety issues in the same areas suggests systemic problems that families should carefully consider before placement.
Dec 3, 2025Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Sep 3, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 24, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Apr 11, 2025Complaint2
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Feb 13, 2025Routine15
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 13, 2025Complaint1
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Federal Penalties
Fine
Apr 8, 2026
$35,220
Fine
Jun 24, 2025
$8,964
Fine
Aug 16, 2024
$6,032
Fine
Jul 21, 2023
$13,735
Payment Denial
Jul 21, 2023
3-day denial
Ownership & Operations
Who Operates This Facility
Decatur Hospital Authority
for profit
REGENCY IHS OF FORT WORTH, LLC
BRADLEY CROW
Chain Affiliation
Wellsential Health
68 facilities nationwide
Chain avg rating: 2.8/5 · Rank 50 of 67
Ownership & Management
Owners
Decatur Hospital Authority
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
242 reviews from families & visitors
Official Website
Visit wellsentialhealth.org
Medicare data downloads
Original nursing home datasets
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