Folsom Care Center
Strong Medicare quality ratings; families often praise exceptional physical and occupational therapy. Still worth an in-person visit.
based on 29 Google reviews

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What this means for your family
This facility is an excellent choice for patients requiring intensive physical or occupational therapy, as their rehabilitation results are highly rated. However, families should closely monitor dietary adherence and ask about the current state of facility updates, as some past concerns regarding food and aging infrastructure have been raised.
Google Reviews
Google Reviews
29 reviews on Google“Families can expect high-quality rehabilitation and nursing care, with many reviewers praising the physical and occupational therapy teams for driving significant patient progress. While the facility is noted for its kind and attentive staff, some visitors have raised concerns regarding the quality of food and the aging nature of the building.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy
- Attentive and compassionate nursing staff
- Effective short-term rehabilitation results
- Clean and well-maintained patient rooms
Concerns
- Inconsistent food quality and dietary management (mentioned by 2 reviewers)
- Aging facility infrastructure (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 34 analyzed
How They Respond to Reviews
The owner provides highly personalized responses that often use the reviewer's name and reference specific details from the text. They tend to address criticisms by explaining recent facility upgrades or corrective actions taken.
Questions for Your Tour
- 1We were so impressed to see your 5-star CMS ratings for staffing and health inspections; how do you maintain such high standards of care for your residents?
- 2Since we've heard great things about your physical and occupational therapy programs, could you tell us more about how a resident's personalized rehab plan is developed?
- 3Could you describe what a typical daily schedule looks like, including meal times and social activities for the residents?
- 4How do you manage dietary needs and ensure consistent meal quality for residents with specific nutritional requirements?
- 5What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
- 6How does the nursing staff communicate important updates or changes in health status to family members to ensure we are always in the loop?
Personalized based on this facility's data
Key Review Excerpts
“The care she received was top notch. The facility, staff, food, etc. were all better than any other care facility that we have experienced.”
“The physical therapists and occupational therapists were fabulous and the physical progress that was accomplished there was amazing.”
“My Mom was a patient here for 4 weeks! In a million years I never would have expected her to be in the condition she is in currently based on her condition at Folsom Care Center when she arrived.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
2
measures
5
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Folsom Care Center has persistent issues across multiple surveys, with families filing complaints about safety hazards and care quality. The facility repeatedly struggles with medication management, fire safety systems, and infection control programs across surveys from 2021 to 2025. While deficiencies are reported as corrected, the recurring patterns in these critical care areas suggest ongoing operational challenges that families should investigate thoroughly before choosing this facility.
Mar 23, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 25, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 14, 2025Routine9
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Environmental Deficiencies
Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Mar 28, 2024Complaint1
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Jan 26, 2024Routine16
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Environmental Deficiencies
Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Nov 18, 2021Routine9
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Environmental Deficiencies
Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Ownership & Operations
Who Operates This Facility
Folsom Care Center
for profit
Ownership & Management
Owners
Callaway, Calvin
Owner
Elmont, Ninel
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit folsomcarecenter.com
Medicare data downloads
Original nursing home datasets
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