Limited public data on Brookdale Folsom. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 22 Google reviews
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Every family's needs are unique. We encourage you to visit Brookdale Folsom in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Families looking into Brookdale Folsom will find high praise for the personalized approach to memory care and the compassionate, family-like treatment from the staff. However, historical reviews raise serious concerns regarding cleanliness and administrative responsiveness to billing issues.
Quality Themes
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Distribution · 24 analyzed
The owner uses highly templated, repetitive language to respond to almost all reviews. Most responses rely on a standard script that directs users to a corporate phone number rather than addressing specific complaints.
Personalized based on this facility's data
Key Review Excerpts
“Brookdale Folsom is all about tailoring an approach that works for each individual resident.”
“The people that work here are absolutely the best employees I have ever met in my whole entire life!”
“The staff is amazing and treats our mom and us like family. They address issues we may have promptly. The place is clean and well maintained.”
Source: CA Community Care Licensing Division
FACILITY EVALUATION REPORT
FACILITY EVALUATION REPORT
The investigation found multiple substantiated allegations related to resident care, including medication mismanagement, failure to observe residents for changes in condition, and inadequate hydration monitoring. Three Type A deficiencies were cited, indicating immediate health and safety risks that require urgent corrective action.
COMPLAINT INVESTIGATION REPORT
The facility underwent a required annual inspection and was observed to be clean, in good repair, and odor-free. Staff reviewed documentation, and the LPA noted that all checked records and training appear current. No deficiencies were observed during this inspection.
The facility underwent a Case Management visit concerning an Unusual Incident/Injury Report from 3/12/2025. The visit included reviewing the incident details, which involved an elopement incident on 3/11/2025. The report explicitly states that no deficiencies were cited during today's visit.
The facility underwent a Case Management visit concerning an Unusual Incident/Injury Report. The Licensing Program Analyst reviewed the incident details, the facility's internal investigation, and the resident's current medical status. No deficiencies were cited during this inspection.
This report details a complaint investigation conducted regarding allegations of staff impairment. The investigation found insufficient evidence to substantiate the allegations, resulting in an 'Unsubstantiated' finding. No specific deficiencies were cited in the report.
Emeritus Corporation
SHARI KRANIG
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Google Reviews
22 reviews from families & visitors
Official Website
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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