See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Investigative

Focused Care at Mount Pleasant

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1606 Memorial Ave, Mount Pleasant, TX 75455122 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 68 Google reviews

5
4
3
2
1
Focused Care at Mount Pleasant Nursing Home in Mount Pleasant, TX — Street View
Street View

Watch Focused Care at Mount Pleasant

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

8/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (17 vs median 8.0)
  • High staff turnover (54%)
  • High RN turnover (80%)

Bottom 25% in Texas · Below recommended RN staffing · Worst in FOCUSED POST ACUTE CARE PARTNERS chain · $240,688 in fines · Abuse citation

Source: Medicare data

What this means for your family

While this facility has a history of excellent activity programming and caring leadership, recent reports of physical injury, bruising, and missing narcotics are extremely alarming. If you consider this facility, you must perform an unannounced visit and specifically audit their medication administration logs and incident reporting processes.

Google Reviews

Google Reviews

68 reviews analyzed
Families should exercise extreme caution due to recent, highly severe allegations of physical abuse, medication theft, and neglect. While the facility previously earned high praise for its vibrant activities department and caring leadership, recent reviews describe a dangerous environment involving unaddressed injuries and missing narcotics.

Quality Themes

Tap a score for details
FoodN/AStaff4.0Clean3.0Activities9.0Meds0.0MemoryN/AComms5.0ValueN/A

Strengths

  • Engaging activities and events program
  • Compassionate leadership and administration
  • Friendly and professional staff members
  • Clean and pleasant atmosphere (historically)

Concerns

  • Severe physical neglect and unexplained injuries (mentioned by 2 reviewers)
  • Medication mismanagement and theft (mentioned by 2 reviewers)
  • Poor facility maintenance and hygiene

Rating Trends

Tap a year to see what changed

2342.32018(3)5.02019(2)5.02020(1)1.02021(1)5.02023(57)1.72025(6)5.02026(1)

Distribution

5
60
4
0
3
0
2
0
1
7
34 reviews posted between Mar 21, 2023Mar 25, 2023 · 34 were 5-star
15 reviews posted between Mar 26, 2023Mar 30, 2023 · 15 were 5-star

How They Respond to Reviews

13%response rate
Generic

The owner uses a repetitive, templated script to respond to all 1-star reviews, directing users to a single phone number. Positive reviews receive a slightly more personalized, though still brief, acknowledgment.

Questions for Your Tour

  • 1I've heard wonderful things about your activities program; could you tell me more about the specific events planned for residents each week?
  • 2How does your team ensure that medication is administered accurately and tracked closely every day?
  • 3With the recent focus on facility improvements, what specific steps are being taken to maintain high standards of cleanliness and hygiene in the resident rooms?
  • 4Can you walk me through the protocols your staff follows if a resident experiences an unexpected injury or a medical emergency after hours?
  • 5I noticed the administration is very involved in the community; how does the leadership team interact with families to address any concerns about care or maintenance?
  • 6What is your process for monitoring resident safety and preventing any physical neglect or skin integrity issues?

Personalized based on this facility's data


Key Review Excerpts

Mom walked in but had to be carried out. Broken elbow and possibly hip. Bruises head to even. Cuts on her face. Her hand is swelled so bad her skin is stretched to its limit. They didn't give her meds and 2 bottles of narcotics were missing

Family of resident · 2025☆☆☆☆

The activity director is amazing she cares so much for the residents.

Resident's family · 2023★★★★★

My grandmother was here Two different times for therapy. She loved the staff and was able to return home after her therapy

Grandchild of rehab patient · 2023★★★★★
Source: 68 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.48hrs
64%
Registered nurses for medical care
Total Nursing
3.15hrs
77%
All nurses + aides combined
Staff Turnover
49%
Lower is better (< 30% = good)
RN Turnover
75%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

8

measures

Worse Than Avg

7

measures

Mixed Results

2

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility28.0%
Worse than Avg
Here
28.0%
US
14.4%
TX
16.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
12.1%
TX
2.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility12.8%
Better than Avg
Here
12.8%
US
19.4%
TX
14.2%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility24.9%
Worse than Avg
Here
24.9%
US
19.5%
TX
18.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility10.2%
Mixed vs Avgs
Here
10.2%
US
15.4%
TX
9.4%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility94.2%
Worse than Avg
Here
94.2%
US
95.5%
TX
98.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility29.4%
Worse than Avg
Here
29.4%
US
79.7%
TX
88.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility34.9%
Worse than Avg
Here
34.9%
US
81.8%
TX
89.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility4.2%
Worse than Avg
Here
4.2%
US
1.6%
TX
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

16deficiencies
7penalties
Well above state avg (9.1)
32 complaint-triggered
$240,688 in fines

This facility has a concerning pattern of repeated deficiencies and numerous family-filed complaints. The most frequent problems involve resident care quality, nutrition and food safety, and medication management, with these issues persisting across multiple surveys despite reported corrections. With 38 complaint-triggered deficiencies out of 94 total, families have consistently raised concerns about care standards. While all deficiencies show correction dates, the recurring nature of similar problems suggests ongoing quality challenges that families should carefully consider.

Jan 13, 2026Complaint
1
0602MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

Nov 26, 2025Complaint
6
0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684ModerateCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0550MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0690MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0842MinorCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Sep 8, 2025Complaint
1
0925ModerateCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Jul 2, 2025Routine
12
0908ModerateCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0345ModerateCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0804ModerateCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0929ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

0584MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0726MinorCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0926MinorCorrected

Environmental Deficiencies

Have policies on smoking.

0511MinorCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0521MinorCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Apr 17, 2025Complaint
2
0755MinorCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0755MinorCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Feb 13, 2025Complaint
1
0600ModerateCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Federal Penalties

Payment Denial

Jun 25, 2025

7-day denial

Fine

Jun 25, 2025

$24,845

Fine

Jun 25, 2025

$24,845

Fine

May 24, 2024

$127,486

Fine

Feb 14, 2024

$12,259

Fine

Oct 9, 2023

$51,253

Payment Denial

Oct 9, 2023

22-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Fpacp Mount Pleasant LLC

Organization Type

for profit

Management Company

FOCUSED POST ACUTE CARE PARTNERS MANAGEMENT, LLC

Administrator

KELVIN HAZEL

Chain Affiliation

Chain Name

Focused Post Acute Care Partners

Chain Size

25 facilities nationwide

Chain avg rating: 2.2/5 · Rank 24 of 25 (Worst)

Ownership & Management

Owners

Fpacp Mount Pleasant LLC

Owner · Organization

100%

Focused Post Acute Care Partners LLC

Owner · Organization

Key personnel

Conley, ShawnOfficer / DirectorMckenzie, MarkOfficer / DirectorStrubbe, LorettaOfficer / DirectorFocused Post Acute Care Partners LLCManagerFocused Post Acute Care Partners Management, LLCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Call