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Assisted Living

Heritage Park Village

Limited public data on Heritage Park Village. Call, tour, and ask to meet current residents' families — your own impression matters most.

1714 N Edwards St, Mount Pleasant, TX 7545551 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
3.7/5

based on 10 Google reviews

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What this means for your family

The facility offers a highly compassionate care team that provides significant peace of mind for families. While recent reviews are very positive, you should inquire about the current nutritional standards of the dining program to ensure it meets your loved one's dietary needs.

Google Reviews

Google Reviews

10 reviews analyzed
Families can expect a caring and friendly staff that provides peace of mind, with several reviewers highlighting long-term positive experiences with specific employees. However, there are historical concerns regarding nutritional quality in meals and inconsistent maintenance.

Quality Themes

Food2.0Staff9.0CleanN/AActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Friendly and attentive care team
  • Consistent, reliable staff members
  • Peace of mind for family members

Concerns

  • Poor nutritional quality and lack of variety in meals (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.02017(3)1.02018(1)4.82024(5)3.02025(1)

Distribution

5
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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With a cozy community of 51 residents, how do you ensure everyone gets personalized attention during mealtimes?
  • 2What kind of daily activities or social outings do you have planned to help residents stay connected with each other?
  • 3How does the care team handle medical emergencies or sudden changes in health during the overnight hours?
  • 4I noticed how much you value feedback from families; how do you typically incorporate resident or family suggestions into the facility's operations?
  • 5Could you tell me more about how the staff manages the balance between providing necessary assistance and maintaining independence for the residents?
  • 6What is the process for communicating important health updates or daily changes to us as a family?

Personalized based on this facility's data


Key Review Excerpts

The care team there is very friendly and gives great effort to provide the best care to your loved one. It has given me peace of mind to know my mom is being cared for.

Family member of a resident · 2024★★★★

I can't say enough good things about Heritage Park! My mother-in-law was there a few years ago, before she passed. They were great and took exceptional care of her. When she broke her hip and had to be at another facility for a short period of time, I realized just how lucky we were!

Family member of a former and current resident · 2024★★★★★

Heritage Park is a fairly nice assisted living facility. My only complaint is that their food is not very nutritional. Although, they have improved it, compared to a year or two ago.

Family member of a resident · 2017★★☆☆☆
Source: 10 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
2deficiencies

Key Findings

Heritage Park Village has faced several regulatory issues, including past deficiencies regarding emergency preparedness and climate control maintenance. Most recently, the facility received an administrative penalty in August 2024 for failing to follow internal policies related to reporting abuse, neglect, or exploitation.

Aug 5, 2024Enforcement
PenaltyReport

Administrative Penalty — The facility failed to follow its internal policies regarding the prevention, detection, and reporting of abuse, neglect, or exploitation. (TAC 553.273(b))

Jan 22, 2021Routine

Health Code (2 violations)

Health CodeCorrected Jan 25, 2021

The facility failed to develop and maintain an emergency preparedness and response plan.

Health CodeCorrected Feb 19, 2021

The facility failed to provide and maintain heating and cooling systems in compliance with licensing standards for assisted living facilities.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Mount Pleasant Senior Living LLC

Organization Type

for profit

Management Company

RSL HEALTHCARE MANAGEMENT LLC

Administrator

MADONNA EWTON

Source: State licensing data

Contact

Get in Touch

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References & Resources

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