Five Points Nursing & Rehabilitation of College Station
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 23 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (22 vs median 8.0)
Bottom 25% in Texas · Critically understaffed (RN) · Worst in CREATIVE SOLUTIONS IN HEALTHCARE chain · $39,701 in fines · Abuse citation
What this means for your family
This facility offers impressive rehabilitation results and a very clean environment. However, you must prioritize visiting during off-shifts and specifically ask about nursing ratios and fall prevention protocols, as multiple families have reported serious concerns regarding understaffing and neglect.
Google Reviews
Google Reviews
23 reviews on Google“Families considering Five Points Nursing & Rehabilitation will find a facility highly praised for its exceptional physical therapy outcomes and a clean, beautiful environment. However, there are serious, critical allegations regarding understaffing, neglect, and inadequate monitoring of high-risk residents that should be investigated thoroughly.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Clean and modern facility
- Compassionate nursing and administrative staff
- Engaging resident activities
Concerns
- Severe understaffing and lack of monitoring for fall risks (mentioned by 2 reviewers)
- Poor communication from administration regarding resident issues (mentioned by 2 reviewers)
- Neglect regarding basic hygiene and bathing
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
The owner uses a highly standardized template for all negative reviews. While they acknowledge the reviewer by name and express regret, they fail to address the specific allegations of medical neglect, understaffing, or lack of communication.
Questions for Your Tour
- 1We've heard great things about the physical and occupational therapy programs here; could you tell us more about how those are integrated into a resident's daily routine?
- 2How does the nursing team monitor residents closely to prevent falls, especially during the night shifts?
- 3What is the best way for our family to stay in regular contact with the administration if we have questions about our loved one's care?
- 4Can you walk us through the specific protocols the staff follows to ensure consistent hygiene and bathing schedules for every resident?
- 5What kind of engaging social activities or group outings are available to help residents stay active and connected with each other?
- 6In the event of a sudden medical emergency after hours, what is the immediate process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“My dad could barely move his arms and could not move his legs at all when he got there. Thirty days later, he walked out of there!”
“The facility is immaculate, staff is friendly and caring. They made the whole process of admitting my mother effortless.”
“My dad died in there on May 10 due to protein caloric deficiency. My dad was a fall risk and he was not monitored enough to prevent the falling.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
5
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with families filing 14 complaint-triggered deficiencies, including serious issues with medication management, nursing staff adequacy, and safety hazards. Recurring problems span daily care assistance, accident prevention, and pharmacy services, with medication labeling violations appearing across multiple surveys from 2024 through 2025, suggesting persistent issues despite reported corrections.
Mar 2, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 22, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Dec 9, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Aug 29, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Jun 3, 2025Complaint2
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
May 15, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Federal Penalties
Fine
Mar 2, 2026
$19,135
Fine
Dec 9, 2025
$26,685
Fine
Aug 29, 2025
$6,003
Fine
Jan 26, 2025
$3,781
Ownership & Operations
Who Operates This Facility
College Station III Enterprises, LLC
for profit
COLLEGE STATION III ENTERPRISES, LLC
KADIJATU KAMARA
Chain Affiliation
Creative Solutions in Healthcare
149 facilities nationwide
Chain avg rating: 2.7/5 · Rank 148 of 148 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit fivepointscs.com
Medicare data downloads
Original nursing home datasets
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