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Public Google reviewers rate this highly and often mention compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 55 Google reviews
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Public Google reviewers rate The Waterford at College Station highly. Reviewers highlight: compassionate and attentive caregiving staff, engaging activities and community events. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families generally praise The Waterford for its exceptionally warm, family-like atmosphere and a highly dedicated leadership team, specifically mentioning Dawn Fennell. While the facility is lauded for its attentive care and engaging activities, one recent reviewer raised serious concerns regarding potential neglect and staffing challenges within the memory care unit.
Quality Themes
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Concerns
Rating Trends
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Distribution · 60 analyzed
The owner frequently uses personalized greetings by addressing reviewers by name and acknowledges specific staff members mentioned in reviews. While many responses use templates, they are tailored enough to reflect the sentiment of the individual review.
Personalized based on this facility's data
Key Review Excerpts
“The staff is fantastic, especially Robbin their activities director and Dawn their executive director. They stay on top of holidays and daily activities.”
“After touring several possible assisted living facilities for our mom, we selected Waterford in College Station - it has an intimate atmosphere for a small number of residents, which also ensures a good amount of attention from staff members for each resident.”
Source: Texas Health & Human Services Commission
Key Findings
The Waterford at College Station has had several regulatory violations and administrative penalties issued between 2023 and 2026. These issues primarily involve failures to protect residents from abuse or unnecessary restraints and improper resident admission/discharge procedures.
Administrative Penalty — 553.259(a)(1): The facility inappropriately admitted or retained residents whose needs could not be met.
Administrative Penalty — 553.267(a)(3)(E)(ii): The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
Administrative Penalty — 553.267(a)(3): The facility failed to ensure each resident was free from abuse and unnecessary restraints.
Health Code (2 violations)
The facility failed to provide a 30-day written notice with the reason for the transfer or discharge.
The facility failed to ensure each resident was free from abuse and unnecessary restraints.
Csl Ce College Station, LLC
for profit
LORI DAVIS
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Google Reviews
55 reviews from families & visitors
Official Website
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TX HHSC — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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