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Nursing HomeMedicaid Investigative

Fernandina Beach Rehabilitation and Nursing Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1625 Lime Street, Fernandina Beach, FL 32034120 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 249 Google reviews

5
4
3
2
1
Fernandina Beach Rehabilitation and Nursing Center Nursing Home in Fernandina Beach, FL — Street View
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8/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (2/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (12 vs median 6.0)
  • High staff turnover (67%)
  • High RN turnover (64%)

Bottom 25% in FL · Critically understaffed (RN) · $31,051 in fines · Abuse citation

Source: Medicare data

What this means for your family

This facility features a highly regarded rehabilitation therapy team that many families find beneficial for recovery. However, the facility has a documented history of severe hygiene issues and staffing shortages; we strongly recommend visiting unannounced and specifically inspecting the cleanliness of the room and the responsiveness of the call-light system before committing.

Google Reviews

Google Reviews

249 reviews on Google
Fernandina Beach Rehabilitation and Nursing Center receives highly polarized feedback, with many families praising the dedicated therapy team and specific staff members, while others report severe neglect and unsanitary conditions. While some visitors note a clean environment and professional care, a recurring pattern of complaints highlights issues with understaffing, poor communication, and hygiene concerns like pest infestations. Families considering this facility should be aware that experiences appear to vary significantly based on the specific staff on duty.

Quality Themes

Tap a score for details
Food4.0Staff5.0Clean3.0Activities6.0Meds2.0Memory2.0Comms2.0ValueN/A

Strengths

  • Highly effective physical and occupational therapy team
  • Specific staff members noted for going above and beyond
  • Generally clean facility environment reported by many visitors
  • Helpful admissions and administrative support

Concerns

  • Pest infestations (roaches and mice) (mentioned by 6 reviewers)
  • Severe understaffing and slow response times (mentioned by 9 reviewers)
  • Poor communication and difficulty reaching staff by phone (mentioned by 5 reviewers)
  • Unsanitary conditions and strong odors (mentioned by 5 reviewers)
  • Inconsistent quality of care depending on the shift or specific nurse (mentioned by 6 reviewers)

Rating Trends

Tap a year to see what changed

2344.62021(25)4.52022(19)4.42023(38)3.62024(41)4.52025(57)4.42026(44)

Distribution · 224 analyzed

5
162
4
25
3
8
2
2
1
27

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; what processes do you have in place to ensure that same level of responsiveness when we need to reach a nurse or administrator by phone?
  • 2Given the recent focus on facility maintenance, what is your current protocol for pest control and ensuring a consistently sanitary environment in resident rooms?
  • 3Many families have praised your physical and occupational therapy team; how do you ensure that same high level of dedicated care carries over into daily nursing support and medication management?
  • 4With staffing levels being a common concern in the industry, how do you manage call-light response times and ensure residents receive consistent attention across all shifts?
  • 5Could you walk me through how you handle medical emergencies or urgent health changes during the evening and weekend hours?
  • 6What does a typical day look like for residents in terms of social engagement and dining, and how do you ensure the quality of care remains consistent for those who need extra help during meals?

Personalized based on this facility's data


Key Review Excerpts

The clinical rehabilitation team is a group of talented, dedicated and caring professionals, led by an experienced and knowledgeable Director of Rehab Services, Julieann Drake.

Long-term resident's family · 2025★★★★★

WORST PLACE TO HAVE YOUR LOVED ONE AT. took them 12 hours to bring my great granny a water. ROACHES AND FLIES EVERYWHERE. 3 daysssssss for asking for some tissue.

Family member · 2024☆☆☆☆

The nurses are drugging my brother to ease their own workload, but that prevents him from having any effective therapy. If you have a loved one in this facility, you must advocate for them aggressively.

Family member · 2024★★☆☆☆
Source: 249 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.23hrs
31%
Registered nurses for medical care
Total Nursing
3.21hrs
78%
All nurses + aides combined
Staff Turnover
57%
Lower is better (< 30% = good)
RN Turnover
71%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

2

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.3%
Better than Avg
Here
0.3%
US
12.1%
FL
4.1%
Nassau
32.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility20.7%
Worse than Avg
Here
20.7%
US
19.4%
FL
11.5%
Nassau
15.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility6.8%
Better than Avg
Here
6.8%
US
14.4%
FL
9.1%
Nassau
13.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.8%
Better than Avg
Here
7.8%
US
15.3%
FL
10.6%
Nassau
11.3%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility0.6%
Better than Avg
Here
0.6%
US
4.9%
FL
4.7%
Nassau
7.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility12.7%
Better than Avg
Here
12.7%
US
19.5%
FL
15.0%
Nassau
14.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility92.4%
Mixed vs Avgs
Here
92.4%
US
79.8%
FL
94.7%
Nassau
82.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility91.3%
Mixed vs Avgs
Here
91.3%
US
81.8%
FL
94.8%
Nassau
80.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
1.6%
FL
1.5%
Nassau
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
3penalties
Well above state avg (7.3)
5 complaint-triggered
$31,051 in fines

Fernandina Beach Rehabilitation has concerning deficiencies including protection from abuse and neglect, with families filing complaints about care environment, building safety, wound care, and billing practices. The facility shows recurring issues across resident rights, infection control, and care quality areas. While all deficiencies have reported correction dates, the pattern of 22 violations across multiple surveys, including 5 complaint-triggered issues, suggests ongoing operational challenges that warrant careful evaluation during visits.

Sep 18, 2024Complaint
2
0100Potential for harm · PatternCorrected

Construction Deficiencies

Meet other general requirements.

0162Potential for harm · PatternCorrected

Construction Deficiencies

Have a combustible roofing system that meets safety standards.

Jun 27, 2024Routine
12
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0623Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0692Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0698Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0921Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Jun 27, 2024Complaint
2
0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0582Minimal · PatternCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Feb 27, 2024Complaint
1
0686Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Nov 9, 2022Routine
3
0867Potential for harm · WidespreadCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Apr 1, 2021Routine
2
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0565Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

Federal Penalties

Fine

Jun 27, 2024

$5,358

Fine

Jun 27, 2024

$10,538

Fine

Jun 27, 2024

$15,155

Ownership & Operations

Who Operates This Facility

Owner / Operator

Fernandina Beach Rehabilitation and Nursing Center

Organization Type

for profit

Chain Affiliation

Chain Name

Aston Health

Chain Size

38 facilities nationwide

Chain avg rating: 2.5/5 · Rank 15 of 30

Ownership & Management

Owners

Fb Rehab Holdings, LLC

Owner · Organization

100%

Quality Rehab Partners LLC

Owner (parent company) · Organization

100%

Key personnel

Blatt, MarcManagerCine, NaslineManagerJordan, HiltonManagerReed, QuintanaManagerWildes, DonnaManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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