Feel at Home 2 Assisted Living

Based on record review and interview, the manager failed to ensure a resident had a written service plan that was updated at least once every six months, for one of two residents reviewed who received personal care services. The deficient practice posed a health and safety risk to the resident if the employees did not know what services the resident needed. Findings include: 1. A review of R1's medical record revealed a current written service plan for personal care services dated October 10, 2023. However, a service plan after April 10, 2024, was unavailable for review. 2. In an interview, E1 acknowledged R1 was receiving personal care services and the service plan was not updated at least once every six months.