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Assisted Living

Saguaro Ranch Luxury Assisted Living, LLC

Families consistently rate this highly — reviewers highlight warm, home-like residential atmosphere. Schedule a visit to confirm the fit.

12301 North Camino Del Plata, Tucson, AZ 85755Licensed & Active
Google rating
4.4/5

based on 27 Google reviews

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What this means for your family

This facility is an excellent choice for families seeking a boutique, high-touch environment where residents are treated as family members. The presence of animals and regular musical/yoga programming provides a wonderful quality of life. However, you should verify the facility's protocols for addressing grievances, as a small number of reviewers expressed frustration with management's response to serious concerns.

Google Reviews

Google Reviews

27 reviews analyzed
Families considering Saguaro Ranch can expect a boutique, home-like environment that emphasizes personalized care and a warm, residential atmosphere. While the vast majority of reviewers praise the attentive staff and beautiful desert setting, there are isolated, highly critical reports regarding management responsiveness and quality of care standards.

Quality Themes

Tap a score for details
Food8.0Staff9.0Clean10.0Activities9.0MedsN/AMemoryN/AComms6.0ValueN/A

Strengths

  • Warm, home-like residential atmosphere
  • Attentive and compassionate care staff
  • Beautiful, well-maintained desert setting
  • Personalized resident engagement

Concerns

  • Management responsiveness to serious complaints (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02017(1)5.02021(1)3.72024(3)4.42025(19)5.02026(3)

Distribution

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10 reviews posted between Dec 9, 2025Dec 11, 2025 · 10 were 5-star

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We love how much people praise the warm, home-like atmosphere here; how do you ensure the residential feel is maintained as more residents move in?
  • 2Since the desert setting is such a beautiful feature of the ranch, what kind of outdoor activities or garden strolls are available for residents?
  • 3How do you tailor daily engagement and social activities to match each resident's specific hobbies and interests?
  • 4What is the process for communicating with families if a serious concern or change in a resident's health arises?
  • 5How does the care team handle medical emergencies or unexpected health changes during the overnight hours?
  • 6We noticed how much you value personalized care; can you tell us more about how the staff builds deep relationships with the residents?

Personalized based on this facility's data


Key Review Excerpts

The care my husband has received at Saguaro Ranch Luxury Assisted Living has been exceptional. There has been no turnover in staff and they have all become like family.

Spouse of former resident · 2026★★★★★

The facility is absolutely beautiful, from the public spaces including a cozy TV room and a large, homey eating area to the hallways with gorgeous painted details to the individual rooms that include a bird feeder outside every window.

Family of former resident · 2025★★★★★

I have been a chair yoga teacher for Saguaro Ranch for 7 years now and it’s such a serene home. ... Not only is the home beautiful with hand painted scenery walls, a wild desert surrounding it, but the general hom

Service provider/Yoga teacher · 2025★★★★★
Source: 27 Google reviews

State Inspection History

State Inspections

Source: AZ State Licensing Agency

2total
5deficiencies
May 10, 2024Routine

The following deficiencies were found during the on-site compliance inspection conducted on May 10, 2024:

A manager shall ensure that a personnel record for each employee or volunteer:R9-10-806.C.1.c.viCorrected May 24, 2024

Based on observation, record review, and interview, the manager failed to ensure a personnel record for each employee included documentation of evidence of freedom from infectious tuberculosis (TB), for two of two caregivers or assistant caregivers sampled. The deficient practice posed a TB exposure risk to residents. Findings include: 1. During a tour of the facility, the Compliance Officer observed E3 and E4 working and interacting with residents in their respective capacities as caregiver or assistant caregiver. 2. A review of E3's personnel record revealed evidence of one negative Tuberculin Skin Test, which was administered within twelve months of E3's date of hire. However, evidence of a second negative tuberculin skin test, a negative blood test or a signs and symptoms and risk assessment, authenticated by an occupational health reviewer was unavailable for review. 3. A review of E4's personnel record revealed evidence of one negative Tuberculin Skin Test, which was administered within twelve months of E4's date of hire. However, evidence of a second negative tuberculin skin test, a negative blood test or a signs and symptoms and risk assessment, authenticated by an occupational health reviewer was unavailable for review. 4. In an interview, E1 acknowledged E3's and E4's personnel records did not contain documentation of evidence of freedom from infectious TB.

If an assisted living facility provides assistance in the self-administration of medication, a manager shall ensure that:R9-10-816.C.4.bCorrected May 14, 2024

Based on record review and interview, the manager failed to ensure assistance in the self-administration of medication provided to a resident was documented in the resident's medical record, for two of two residents sampled who received personal care services. The deficient practice posed a risk as a directed care resident did not receive medication administration. Findings include: 1. A review of R1's medical record revealed R1 received assistance in the self-administration of medication. 2. A review of R1's medical revealed an order dated March 18, 2024 for "Voltaren 1% topical gel applied...tid @ 8a, 12p 6p for leg pain." 3. A review of R1's medication administration record (MAR), dated April 2024, revealed caregivers' initials to indicate caregivers had provided assistance in the self-administration of Voltaren as follows: "Noon and 5PM," on every day in April. However, the MAR indicated assistance with medication administration was provided at "9PM" on April 1, 3-8, 12-15, 19-22 and 26-29. Evidence assistance in the self-administration of the medication on April 2, 9-11, 16-18, 23-25 or 30, 2024 was unavailable for review. 4. A review of R2's medical record revealed R2 received assistance in the self-administration of medication. 5. A review of R2's medical revealed an order dated February 21, 2024 for "Voltaren 1% topical BID 9AM/5PM," "Aspercreme w/ Lidocaine 4% QD 9AM On/ 9PM OFF," and "Artificial Tears 1 Drop/eye BID 9AM/5PM." 6. A review of R2's medication administration record (MAR), dated April 2024, revealed caregivers' initials to indicate caregivers had provided assistance in the self-administration of medication as follows: Voltaren "9AM," on every day in April. However, evidence assistance with medication administration was provided at "9PM" on April 1, 8, 11, 15, 16 or 234, 2024 was unavailable for review; Aspercreme w/Lidocaine "9AM," on every day in April. However, evidence assistance with medication administration was provided at "9PM" on April 1, 8, 11, 15, 16 or 234, 2024 was unavailable for review; and Artificial Tears on every day in April. However, evidence assistance with medication administration was provided at "9PM" on April 1, 8-11, 16, 17 or 24, 2024 was unavailable for review. 7. In an interview, E1 acknowledged assistance in the self-administration of medication provided to a resident was not documented in R1's or R2's medical record for April 2024.

Jan 19, 2024Complaint

An on-site investigation of complaints AZ00202595 and AZ00205360 was conducted on January 19, 2024, and the following deficiencies were cited:

A manager shall ensure that policies and procedures are:R9-10-803.C.2Corrected Feb 14, 2024

Based on documentation review and interview, the manager failed to ensure policies and procedures were available to employees and volunteers of the assisted living facility. Findings include: 1. During the on-site inspection, the Compliance Officer requested to review the facility's policies and procedures. However, the policies and procedures were not provided for review. 3. In an interview, E1 advised the policies and procedures were typically available electronically, however E1 was not able to locate them. E1 and E2 acknowledged the policies and procedures were not available to employees and volunteers of the assisted living facility.

A manager shall ensure that, unless otherwise stated:R9-10-803.E.1Corrected Feb 14, 2024

Based on record review and interview, the manager failed to ensure documentation required by this Article was provided to the Department within two hours after a Department request or prior to the exit interview. Findings include: 1. On January 19, 2024, the Compliance Officer requested the following documents during the on-site inspection: - Policies and Procedures - Quality Management Program - Personnel file for E3. However, this documentation was not provided. 2. In an interview, E1 acknowledged this information was not provided to the Compliance Officer. E1 reported the policies and procedures likely contained the Quality Management program, however E1 was unable to locate the policies and procedures. E1 and E3 acknowledged E3 did not have a personnel record.

A manager shall ensure that a personnel record for each employee or volunteer:R9-10-806.C.1.a-cCorrected Feb 14, 2024

Based on observation, interview, and record review, the manager failed to ensure a personnel record was established and maintained, for one of one personnel records sampled. Findings include: 1. The Compliance Officer observed E3 was working at facility. The Compliance Officer requested to review E3's personnel record. 2. In an interview, E3 reported they did not have a personnel record. E3 advised they had been working at the facility as the "Director," with a date of hire "June 2023." E3 advised their duties included administrative duties, assisting in resident admissions, marketing, updating employee records and terminating employees. 3. In an interview, E1 agreed E3's personnel file was not established.

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References & Resources

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