Fairacres Manor, INC.
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 77 Google reviews

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What this means for your family
Fairacres Manor is highly recommended for its warm, compassionate staff and homelike environment, making it a strong choice for those prioritizing quality of care over modern facility aesthetics. However, families should be proactive regarding billing and insurance documentation, and we recommend inspecting the specific room's electrical and climate control features prior to move-in.
Google Reviews
Google Reviews
77 reviews on Google“Fairacres Manor is widely praised by families for its compassionate, attentive staff and homelike atmosphere, often cited as superior to other local facilities. While the building itself is described as unassuming or less modern than competitors, reviewers consistently highlight the quality of care, proactive communication, and friendly environment as the facility's primary strengths.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Homelike, welcoming environment
- Proactive and clear communication with families
- Effective physical therapy and rehabilitation services
Concerns
- Billing and insurance advocacy issues (mentioned by 2 reviewers)
- Inconsistent nursing care or lack of communication during clinical interactions (mentioned by 2 reviewers)
- Facility infrastructure issues (e.g., electrical outlets, temperature control) (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 80 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's 5-star staffing rating, how do you ensure that level of attention remains consistent during clinical handoffs and shift changes?
- 2I noticed some mentions regarding billing and insurance processes; could you walk me through how your team supports families in navigating those administrative details?
- 3With the recent health inspection results, what specific steps is the leadership team taking to address those identified areas for improvement?
- 4How do you proactively manage facility maintenance, such as room temperature control and electrical needs, to ensure residents stay comfortable in their living spaces?
- 5Since Fairacres Manor is known for a homelike atmosphere, what are some of the most popular daily activities or social programs that help residents feel connected to the community?
- 6In the event of a medical emergency, what is the protocol for notifying family members and coordinating with local hospitals to ensure seamless care?
Personalized based on this facility's data
Key Review Excerpts
“In the first two weeks, my Mom spent more time out of her room than the whole time she lived at the other facility. I can't say enough about Fairacres. It is more of a homelike facility and all of the staff are amazing.”
“The building is unassuming and the equipment isn’t as fancy as at the big hospitals, but everything works as it’s supposed to, and the facilities aren’t everything. The staff at FairAcres is beyond amazing.”
“I cannot express enough how thankful I am for this facility and their staff. I placed an 88 year old gentleman that I was appointed guardian for in the memory care facility. Char and the staff took THE BEST care of him until the end of his life.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
7
measures
4
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Fairacres Manor shows a pattern of recurring fire safety and building maintenance issues across all three surveys, with families filing complaints about food service and nutrition problems. The facility has struggled with proper fire alarm systems, sprinkler maintenance, and cooking facility protection, with some deficiencies repeating despite corrections. While all violations have been corrected, the persistent nature of safety-related problems warrants careful consideration during your visit.
Jun 6, 2024Routine15
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Smoke Deficiencies
Construct fire resistant interior walls.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 6, 2024Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Feb 13, 2020Routine11
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 21, 2019Routine8
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Oct 11, 2024Follow-upCleanReport
No deficiencies found during this inspection.
Jul 3, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Jul 2, 2024Routine
Based on a record review, it was determined that the facility failed to maintain the fire alarm system components and devices in accordance with the Life Safety Code 101 and NFPA 72. 1. The 2-year sensitivity report has most of the de.. Based on observation and staff interviews during the course of the survey, it was determined that the facility failed to maintain corridor doors in accordance with the Life Safety Code Section 19.3.6.31. Fire doors near 301 need a sill.2. .. Based on observation and staff interviews, it was determined that the facility failed to arrange and maintain exit signage in accordance with Life Safety Code Section 7.10.1.2.1 and Chapter 19.South patio Gates missing exit signsNF.. Based on observation during the survey, it was determined that the facility failed to maintain a hazardous area in accordance with NFPA 99. This was evidenced by the following:1. Oxygen Transfill rooms need a vent 12" of the floor.. Based on observation, it was determined that the facility failed to maintain the kitchen hood suppression system as required by NFPA 96 (Chapter 12, Section 12.1.2.3.1) and cooking appliance restraint as required by NFPA 54, 9.6.1.2.. Based on observations and records review, it was determined that the facility did not have out-of-service guidance for the fire alarm in accordance with NFPA 101. Out of Service Fire Alarm Guidance | Does not have proper verbiage NFP.. Based on observations and records review, it was determined that the facility did not have Sprinkler System out-of-service guidance in accordance with NFPA 101 and NFPA 25Out-of-service Sprinkler Guidance - Does not have .. Based on the documentation review, it was determined that the facility did not maintain proper electrical practices in accordance with NFPA 99 Health Care Facilities Code (2012). This was evidenced by:No written record of the continui.. Based on the record review, it was determined that the facility failed to conduct fire drills in accordance with the Life Safety Code, Section 19.7.1.6Fire drills closer than hour apart not at varied timesNFPA 101, 19.7.1.6 Drills shall be c.. STANDARD is not met as evidenced by: Based on record review and staff interview during the course of the survey it was determined that the facility failed to maintain emergency power systems in accordance with Section 9.1.3 of th.. STANDARD is not met, as evidenced by observation and staff interviews during the survey. It was determined that the facility failed to maintain sprinkler-protected hazardous areas in accordance with Life Safety Section 19.3.2.1. and 9.. This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a). This survey was conducted on July 2. 2024, for compliance with the National Fire Protection Association (NFPA 101) Life Safety Code .. Through observation and staff interviews of the fire alarm system during the survey, the facility failed to install and maintain the Interior wall and ceiling finishes in accordance with NFPA101 Life Safety Code (2012 Edition), section 19.. Through observation during the documentation review, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101, 25, and 13.1. No 3-year dry valve inspection at the time of ins.. Through observation during the survey, it was determined that the facility failed to meet the healthcare facilities code requirements in accordance with NFPA 99 and NEC 70. This was evidenced by: 1) Extension cord supplyin..
Jun 6, 2024Complaint
A recertification survey with complaint #CO35647 was completed on 6/3/24 to 6/6/24. Three deficiencies were cited. An Emergency Preparedness survey was conducted from 6/3/24 to 6/6/24. No deficiencies were cited. Based on observations and interviews, the facility failed to maintain an infection control program designed to provide a safe, sanitary and comfortable environment to help prevent the development and transmission of diseases and infection on two of four units. Specifically, the facility failed to:-Ensure housekeeping staff followed proper cleaning techniques for cleaning and disinfecting resident rooms and high frequency touch areas (call lights, bed controls and light switches);-Ensure housekeeping staff were trained appropriately on housekeeping procedures; and,-Ensure surface disinfectant dwell times (how long surfaces remained wet with disinfectant) were adhered to. Findings includeI. Professional referenceAssadian O, Harbarth S, Vos M, et al. Practical Recommendations for Routine Cleanin.. Based on observations, record review and interviews, the facility failed to ensure food was prepared, distributed and served under sanitary conditions in the kitchen.Specifically, the facility failed to:-Ensure safe holding temperatures for food items were maintained;-Ensure kitchen staff wore appropriate hair restraints when preparing and serving food to residents; and,-Ensure kitchen staff handled ready-to-eat foods in an appropriate sanitary manner to prevent cross contamination.Findings include:I. Maintain safe holding temperatures for food itemsA. Professional referenceThe Colorado Retail Food Establishment Regulations, effective 3/16/24, were retrieved on 6/10/24 from https://cdphe.colorado.gov/environment/food-regulations. It revealed in pertinent part, "Time/temperature control.. Based on observations, record review and interviews, the facility failed to ensure menus were followed to meet the residents nutritional needs. Specifically, the facility failed to:-Follow the weekly menu to ensure adequate nutrition was provided to the residents; and, -Ensure Resident #38 and Resident #10 were provided with the correct mechanically altered diet. Findings include:I. Failure to follow the weekly menu to ensure adequate nutrition was provided to the residents A. Observations and record reviewReview of the menu and the menu extensions for the 6/3/24 lunch meal revealed that 2% (percent) milk was to be served.On 6/3/24 the lunch service was observed during a continuous observation in the main and rear dining rooms, beginning at 10:50 a.m. and ending at 11:58 p.m. -The d..
Nov 1, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Fairacres Manor, INC.
for profit
Chain Affiliation
Frontline Management
9 facilities nationwide
Chain avg rating: 3.3/5 · Rank 1 of 9 (Best)
Ownership & Management
Owners
Nelson, Jill
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
77 reviews from families & visitors
Official Website
Visit fairacresmanor.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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