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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 452 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Exton Post Acute has a middle-range Medicare overall rating. Strengths include clean, modern, and well-maintained facility. Some reviewers note concerns about severe understaffing leading to long wait times for call buttons (mentioned by 4 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Exton Post Acute is a modern, visually appealing facility that has undergone a recent change in ownership, leading to a polarized experience for families. While many reviewers praise the clean, private rooms and the dedication of specific nursing and therapy staff, others report serious concerns regarding understaffing, slow response times to call buttons, and lapses in medication management. Families considering this facility should be aware that experiences appear to vary significantly based on staffing levels and individual care needs.
Quality Themes
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Concerns
Rating Trends
Tap a year to see what changed
Distribution · 248 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The agency nurses do not know about the patients and did not give anyone on the floor their medications one night. This is extremely dangerous.”
“My mother was there for 26 awful days. That place was severely understaffed. She waited for an average of 45 minutes after pressing the “call” button for bathroom needs and anything else.”
“The rehab people/therapists, equipment, and new-looking facility is clearly a competitive advantage for Exton Post Acute. She will be leaving here very stro”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 3 measures
1
measures
1
measures
1
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed multiple complaints triggering inspections at this facility, with recurring issues in quality of care, medication management, and safety hazards. Problems with providing appropriate treatment according to care plans, pressure ulcer care, and accident prevention appear repeatedly across surveys from 2023-2025, suggesting persistent care quality concerns that continue despite corrections.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Federal Penalties
Fine
Feb 18, 2026
$59,325
Fine
Apr 15, 2025
$10,358
Fine
Jan 16, 2025
$43,173
Fine
Aug 22, 2024
$8,824
Fine
Jan 27, 2024
$8,401
Fine
Jan 27, 2024
$8,400
Fine
Nov 1, 2023
$7,443
Exton Post Acute
for profit
Marquis Health Services
87 facilities nationwide
Chain avg rating: 3.0/5 · Rank 33 of 80
Owners
Exton Operator LLC
Owner · Organization
Quinto Nexgen LLC
Owner (parent company) · Organization
Rokeach, Fraide
Owner (parent company)
Flagler, Osher
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Kahanow, Aviva
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Levovitz, Tzvi
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Rokowsky, Yitzchok
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
452 reviews from families & visitors
Official Website
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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