Eskaton Lodge Granite Bay
Families consistently rate this highly — reviewers highlight compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 18 Google reviews
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What this means for your family
This facility is an excellent choice for families prioritizing high-quality, compassionate care and a vibrant social calendar. However, if dining is a primary concern for your loved one, you should request a meal tasting to ensure the recent changes in food quality have been addressed.
Google Reviews
Google Reviews
18 reviews on Google“Eskaton Lodge Granite Bay is highly regarded for its exceptionally warm, professional staff and engaging activity programs that foster a family-like atmosphere. While many families praise the high level of personalized care, recent feedback suggests a decline in food quality following a change in kitchen leadership.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregiving staff
- Enriching and diverse resident activities
- Welcoming and professional leadership team
- Clean and well-maintained living environment
Concerns
- Decline in food quality and variety
Rating Trends
Tap a year to see what changed
Distribution · 19 analyzed
How They Respond to Reviews
The owner primarily uses personalized responses that address specific staff members or family members mentioned in the reviews. While most responses are warm and celebratory, the responses to critical reviews shift toward a more formal, templated tone.
Questions for Your Tour
- 1We've heard wonderful things about how engaged the residents are here; could you tell us more about the specific types of activities or outings available to keep everyone involved?
- 2The leadership team seems very involved with the community; how often do the administrators interact directly with the residents and their families?
- 3Since we want to ensure a comfortable dining experience, could you describe the current variety of meal options and how the menu is planned each week?
- 4How does the caregiving staff manage personalized care routines to ensure each resident's specific needs are met throughout the day?
- 5In the event of a medical emergency or a change in health status during the night, what is the specific protocol for getting immediate assistance?
- 6The facility looks very well-maintained; how does the team manage the daily upkeep and cleanliness of the common areas and private living spaces?
Personalized based on this facility's data
Key Review Excerpts
“The activities director & staff are the best in the business. They work tirelessly to provide enriching and entertaining activities and programs for the residents.”
“The staff and the level of care is outstanding! I love when they walk in her room to help her and how kind and gentle they are with her!”
“This place is among the more costly assisted living places in the area, and worth every penny in my opinion.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
May 13, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Apr 22, 2026InspectionClean
FACILITY EVALUATION REPORT
Mar 12, 2026ComplaintClean
This report details two separate complaint investigations conducted on the facility. The first allegation regarding staff communication with family was found to be unsubstantiated. The second allegation concerning improper incident reporting was found to be unfounded. Consequently, no deficiencies were cited in either investigation.
Sep 18, 2025ComplaintClean
This report details a complaint investigation conducted regarding pest concerns. The investigation found the allegation to be UNFOUNDED, meaning the allegation was determined to be false or without reasonable basis. Consequently, no deficiencies were cited in this report.
Jul 23, 2025ComplaintClean
This report details the findings of a complaint investigation regarding allegations that staff were charging residents for services not rendered. The investigation found the allegations to be Unfounded, meaning the claims were determined to be false or without reasonable basis.
Jul 23, 2025ComplaintClean
This report details the findings of a complaint investigation regarding allegations that staff were charging residents for services not rendered. The investigation found the allegations to be Unfounded, meaning the claims were determined to be false or without reasonable basis.
Mar 27, 2025InspectionClean
The facility underwent an annual inspection on March 27, 2025. The inspector noted that the facility is large, clean, and nicely furnished, with adequate food supplies and functional areas. No deficiencies were cited during this visit.
Mar 21, 2024InspectionClean
The facility underwent an annual inspection on March 21, 2024. The inspector noted that the facility is large, clean, and nicely furnished, with food supplies appearing adequate and food storage appropriate. No deficiencies were cited at this visit, and the facility was found to be in substantial compliance.
Ownership & Operations
Who Operates This Facility
Eskaton Lodge Granite Bay; Eskaton Properties INC
DELGADO, KIMBERLY (KIM)
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit eskaton.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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