Embassy Rehab and Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 16 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (11 vs median 5)
- High staff turnover (65%)
- High RN turnover (54%)
Bottom 25% in IA · Meets national RN staffing standard · Worst in LANTIS ENTERPRISES chain · $44,044 in fines
What this means for your family
While recent reviews suggest the facility has improved, the historical reports of medication errors and neglect are serious. We recommend scheduling an in-person tour to observe current staffing levels and asking management specifically how they have addressed past concerns regarding medication administration and resident oversight.
Google Reviews
Google Reviews
16 reviews on Google“Embassy Rehab and Care Center receives polarized feedback, with older reviews highlighting severe concerns regarding medication management and neglect, while recent reviews from late 2023 offer high praise for staff attentiveness and facility cleanliness. Families should be aware that the facility has undergone significant changes, as recent positive sentiment contrasts sharply with historical reports of poor care.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and friendly nursing staff
- Clean and well-maintained facility
- Helpful maintenance and support during move-in
Concerns
- Neglect and lack of attention to resident needs (mentioned by 2 reviewers)
- Medication management errors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given that medication management is a top priority for our family, could you walk us through the specific double-check processes you have in place to prevent errors?
- 2I noticed the facility has had a high volume of state-reported violations recently; what specific steps is leadership taking to address these concerns and improve the overall quality of care?
- 3With the current CMS health inspection rating, what specific improvements have been implemented over the last few months to ensure residents' safety and well-being?
- 4Since some families have expressed concerns regarding responsiveness to resident needs, how do you track and ensure that call lights and requests for assistance are addressed in a timely manner?
- 5I see that the nursing staff is often highlighted for being friendly; how do you ensure that this attentiveness is balanced with the clinical oversight required for all 60 residents?
- 6What does the daily activity calendar look like, and how do you encourage residents to participate in social engagement throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“The maintenance team immediately helped us as we moved my sis in, the facility is always very clean, and the staff has been very helpful.”
“My father went to Embassy for his final days. Although he was only there for five days he was treated exceptionally well. His last days were very peaceful and comfortable.”
“Nursing assistants were rough and non attentive...Nurses would sign off meds and not give them. My mom was forgotten about and not taken to meals.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents who got a urinary tract infection
Residents whose bladder or bowel control got worse
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Embassy Rehab and Care Center has faced significant ongoing compliance issues, with families filing 25 complaint-triggered deficiencies across five surveys. The most recurring problems involve infection control, food safety and nutrition services, and fire safety systems. Repeated deficiencies in resident protection from abuse and neglect appear across multiple years, including a recent October 2025 incident, suggesting persistent care quality concerns that families should carefully investigate before choosing this facility.
Oct 23, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jun 5, 2025Routine11
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Jun 5, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jun 20, 2024Routine13
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Jun 20, 2024Complaint3
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 18, 2024Complaint3
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Jun 15, 2026InspectionClean
Fed violations: 0, State violations: 0
May 21, 2026InspectionClean
Fed violations: 5, State violations: 0
Oct 23, 2025ComplaintClean
Fed violations: 1, State violations: 0
Jul 1, 2025InspectionClean
Fed violations: 0, State violations: 0
Jun 5, 2025InspectionClean
Fed violations: 10, State violations: 2
Jul 20, 2024InspectionClean
Fed violations: 0, State violations: 0
Jun 20, 2024InspectionClean
Fed violations: 8, State violations: 0
Mar 11, 2024ComplaintClean
Fed violations: 0, State violations: 0
Ownership & Operations
Who Operates This Facility
Embassy Rehab and Care Center
for profit
Chain Affiliation
Lantis Enterprises
5 facilities nationwide
Chain avg rating: 1.6/5 · Rank 3 of 5 (Worst)
Ownership & Management
Owners
Kismet Hd LLC
Owner · Organization
Kismet Holdings LLC
Owner (parent company) · Organization
Lantis, Cammy
Owner (parent company)
Lantis, Mary
Owner (parent company)
Lantis, Travis
Owner (parent company)
Rinard, Sandra
Owner (parent company)
Soulek, Wendy
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit embassyrcc.com
Medicare data downloads
Original nursing home datasets
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