Continental Springs, LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 20 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (9 vs median 5)
- High staff turnover (59%)
- High RN turnover (58%)
Below average in NE · Below recommended RN staffing · No penalties on record
What this means for your family
While some families report satisfaction with current management, the recurring reports of theft, poor communication, and neglect are significant red flags. If you are considering this facility, we strongly recommend unannounced visits and asking for a detailed policy on how they secure personal belongings and handle incident reporting.
Google Reviews
Google Reviews
20 reviews on Google“Continental Springs, LLC receives highly polarized feedback, with families reporting significant concerns regarding patient safety, theft of personal property, and poor communication. While some reviewers praise recent management changes and attentive care, others describe a facility plagued by neglect, unsanitary conditions, and unprofessional staff.”
Quality Themes
Tap a score for detailsStrengths
- Recent management improvements noted by some
- Friendly and helpful staff interactions
- Clean environment reported by some visitors
Concerns
- Theft of personal property and missing items (mentioned by 2 reviewers)
- Poor communication and lack of responsiveness to family inquiries (mentioned by 3 reviewers)
- Neglect of basic patient needs and safety (falls, hygiene) (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed some recent feedback regarding management changes; how has the leadership team been working to improve the overall resident experience over the past year?
- 2Given the importance of personal belongings to our loved one, what specific protocols or inventory systems do you have in place to ensure the security of personal items in resident rooms?
- 3Communication is very important to our family; could you walk us through the standard process for how you keep family members updated on changes in a resident's daily health or care needs?
- 4With the current staffing levels, how do you ensure that residents receive timely assistance with daily hygiene and mobility needs, especially during peak hours?
- 5What steps are being taken to address the recent feedback regarding the dining program to ensure residents are receiving nutritious and appealing meals?
- 6In the event of a fall or a sudden change in health status, what is your facility's immediate response protocol and how quickly can we expect to be notified?
Personalized based on this facility's data
Key Review Excerpts
“My uncle stayed here for a couple months. He fell 3 times in one week because they wouldn’t answer his call light or even give it to him. We weren’t notified until he told us and we asked them.”
“I can honestly say..... i dont know about before, i only know my son is looked after very well.i see him everyday. I check him everyday. He is 100 percent taken care of.”
“When my uncle transferred from a closing nursing home that seemed luxurious and had his own room, he deteriorated in six months. It is not a place you would want to put anyone you care deeply for.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints against this facility, resulting in serious concerns including failure to report suspected abuse and poor care quality. The facility shows persistent problems with infection control, food safety, and fire safety systems across multiple surveys. Most troubling, many recent deficiencies remain uncorrected with no correction plan, suggesting ongoing operational issues that could impact resident safety and wellbeing.
Jan 14, 2026Routine8
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Jan 14, 2026Complaint2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Oct 31, 2024Routine4
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Mar 19, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jan 19, 2024Complaint2
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Aug 24, 2023Routine4
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use and maintenance of medical gas equipment.
Ownership & Operations
Who Operates This Facility
Continental Springs, LLC
for profit
Ownership & Management
Owners
Herzka, Matisyohu
Owner
Schreiber, Abraham
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit continentalsprings.com
Medicare data downloads
Original nursing home datasets
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