Masonic Village at Elizabethtown
Strong Medicare quality ratings; families often praise beautiful, well-maintained campus grounds. Still worth an in-person visit.
based on 133 Google reviews
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What this means for your family
Masonic Village is an excellent choice for independent living due to its beautiful grounds and vibrant community. However, if you are considering the skilled nursing or rehab units, be sure to conduct a thorough tour of those specific areas and ask direct questions about current staffing ratios and hygiene protocols, as these have been recurring points of concern for families.
Google Reviews
Google Reviews
133 reviews on Google“Masonic Village at Elizabethtown is widely praised for its beautiful, well-maintained campus, extensive amenities, and active retirement community atmosphere. However, families of residents in skilled nursing and rehab have reported significant concerns regarding understaffing, poor hygiene in patient rooms, and issues with communication or care quality during off-hours.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained campus grounds
- Extensive amenities and activities
- Friendly and professional staff interactions
- High-quality independent living environment
Concerns
- Understaffing in skilled nursing and rehab units (mentioned by 2 reviewers)
- Poor cleanliness and hygiene in patient rooms (mentioned by 2 reviewers)
- High cost of living and care services (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 138 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the vast size of the Masonic Village campus, how do you ensure that residents in the skilled nursing units receive the same level of personalized attention and timely care as those in independent living?
- 2We’ve heard wonderful things about the campus grounds and amenities; could you walk us through a typical week of activities for someone transitioning into the nursing care unit?
- 3How does your team maintain high standards of cleanliness and hygiene within individual patient rooms, and what is your process for addressing housekeeping requests?
- 4With the high level of care provided here, what are the different tiers of service costs, and how do you help families navigate the long-term financial planning for these services?
- 5When a medical emergency occurs, what is the specific protocol for notifying family members and coordinating care with the on-site medical team?
- 6I noticed your team occasionally responds to feedback online; how do you use family input to improve daily operations and communication between staff and loved ones?
Personalized based on this facility's data
Key Review Excerpts
“My mother was here in skilled care and overall I was happy with the care she received.”
“At the rehabilitation center, my grandmother received care that was absolutely appalling, and I have never been more disgusted. My grandmother, who is completely coherent and cognizant, was terrified to ask for help or to be bathed or fed for fear of the staff being 'mean' to her.”
“My mom is on Roosevelt 4th.floor. they r very short staff. Her room& bathroom were a mess, dirty chair & bed pads. Visited at 10am& she was still in bed.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring fire safety and electrical system issues across multiple surveys, with one uncorrected deficiency regarding abuse protection response still pending from 2026. The most frequent problem areas involve fire safety systems (sprinklers, alarms, smoke barriers), electrical equipment, and building safety features. While most deficiencies have been corrected, the pattern of repeated fire safety violations and one family complaint about resident protection raises concerns about maintenance oversight and safety protocols.
Jan 23, 2026Routine1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Aug 25, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Dec 5, 2024Routine11
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jan 25, 2024Routine8
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Feb 10, 2023Routine7
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Ownership & Operations
Who Operates This Facility
Masonic Village at Elizabethtown
nonprofit
Ownership & Management
Owners
Masonic Villages of the Grand Lodge of Pennsylvania
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
133 reviews from families & visitors
Official Website
Visit masonicvillageelizabethtown.org
Medicare data downloads
Original nursing home datasets
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