Nursing HomeMedicaid

Edinburg Nursing and Rehabilitation Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

5215 S Sugar Rd, Edinburg, TX 78539|120 beds|Licensed & Active

3/5

Medicare

Inspection

Quality

Staffing

Google rating

4.2/5

based on 90 Google reviews

(956) 782-9666 Directions Website

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What this means for your family

This facility is an excellent choice for patients focused on intensive physical rehabilitation, as the therapy department is consistently rated as top-tier. However, families must remain vigilant regarding hygiene and response times, as multiple reviewers have reported issues with residents being left unattended for long periods.

Google Reviews

90 reviews on Google

“Families considering Edinburg Nursing and Rehabilitation Center will find a facility highly praised for its exceptional physical therapy and rehabilitation programs, which many residents credit for regaining mobility. While many reviewers highlight a kind and professional nursing staff, there are recurring, serious allegations regarding neglect, specifically concerning delayed hygiene care and slow response to call lights. The facility is generally noted for being clean and well-maintained, though some visitors have reported difficulties with administrative responsiveness.”

Quality Themes

Tap a score for details

Strengths

Exceptional rehabilitation and physical therapy
Kind and professional nursing staff
Clean and well-maintained environment
Supportive administration and management

Concerns

Neglect regarding hygiene and timely diaper changes (mentioned by 3 reviewers)
Slow response times to call lights and nursing requests (mentioned by 3 reviewers)
Understaffing and overworked employees (mentioned by 2 reviewers)
Administrative unresponsiveness or lack of communication (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 92 analyzed

How They Respond to Reviews

100%response rate

Good

The owner uses a mix of highly personalized, empathetic responses for detailed reviews and standardized templates for shorter or star-only reviews. They maintain a professional and warm tone, specifically acknowledging staff members and patient progress when mentioned.

Questions for Your Tour

1We noticed your management team is very active in responding to feedback online; how does the administration involve families in the care planning process?
2With the high praise for your physical therapy department, could you tell us more about how the rehab program helps residents regain their independence?
3How does the nursing team ensure that personal hygiene and timely care needs are met during busy shifts?
4What is the protocol for responding to call lights to ensure residents aren't waiting too long for assistance?
5How do you manage medical emergencies or changes in a resident's condition during the overnight hours?
6What kind of daily activities or social events are organized to keep the residents engaged and connected with one another?

Personalized based on this facility's data

Key Review Excerpts

“I came to recover from surgery and the nurses were very helpful in my recovery! I could barely walk when I came in and now I can run!”

Rehab patient · 2026★★★★★

“My 97 year old mom is staying at Edinburg Nursing Facility. They are so helpful. The Physical Therapy has been amazing. She broke her back and with their help can now walk using a walker.”

Long-term resident's family · 2025★★★★★

“They will sit soiled for hours until they help them. They sure want they're money on time.”

Long-term resident's family · 2023★☆☆☆☆

Source: 90 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.16hrs

21%

Registered nurses for medical care

Total Nursing

2.84hrs

69%

All nurses + aides combined

Staff Turnover

35%

Lower is better (< 30% = good)

RN Turnover

40%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Mixed Results

measures

Long-Stay Residents

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility4.3%

Better than Avg

Here

4.3%

19.4%

14.2%

Hidalgo

9.6%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility4.9%

Better than Avg

Here

4.9%

14.4%

16.1%

Hidalgo

11.8%

😔

Residents with depression symptoms

↓ Lower is better

This Facility1.3%

Mixed vs Avgs

Here

1.3%

12.1%

2.5%

Hidalgo

0.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility9.4%

Better than Avg

Here

9.4%

19.5%

18.4%

Hidalgo

11.8%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility6.8%

Better than Avg

Here

6.8%

15.3%

14.9%

Hidalgo

10.5%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility8.9%

Better than Avg

Here

8.9%

15.4%

9.4%

Hidalgo

15.5%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility99.0%

Better than Avg

Here

99.0%

81.8%

89.2%

Hidalgo

95.0%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility96.2%

Better than Avg

Here

96.2%

79.7%

88.0%

Hidalgo

91.0%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.9%

Mixed vs Avgs

Here

1.9%

1.6%

1.5%

Hidalgo

3.7%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

15deficiencies

2penalties

Well above state avg (9.1)

22 complaint-triggered

$21,472 in fines

Families have filed 19 complaints triggering federal inspections, revealing persistent problems with care planning, abuse prevention, and medication management. The facility has repeatedly struggled with developing proper care plans for residents, protecting residents from abuse and neglect, and maintaining accurate medical records across multiple surveys from 2022 to 2026. While the facility corrects violations when cited, the recurring nature of these serious issues, particularly around resident safety and care quality, suggests ongoing systemic problems that families should carefully consider.

Mar 13, 2026Complaint2 findings

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Feb 4, 2026Complaint1 finding

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jan 1, 2026Complaint2 findings

0689Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Dec 8, 2025Complaint4 findings

0600Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Nov 18, 2025Complaint2 findings

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Apr 2, 2025Routine4 findings

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0521Minimal · Widespread

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Federal Penalties

Fine

Jan 1, 2026

$14,020

Fine

Nov 21, 2023

$7,452

Ownership & Operations

Who Operates This Facility

Owner / Operator

Val Verde County Hospital District

Organization Type

for profit

Management Company

REGENCY IHS OF EDINBURG LLC

Administrator

ANGEL SANDOVAL

Chain Affiliation

Chain Name

Wellsential Health

Chain Size

68 facilities nationwide

Chain avg rating: 2.8/5 · Rank 45 of 67

Ownership & Management

Owners

Val Verde County Hospital District

Owner · Organization

100%

Regency Ihs of Edinburg LLC

Owner · Organization

Csv Rhea Management Holdco, LLC