Edgewood Manor Rehabilitation & Healthcare Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 35 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (14 vs median 8.0)
- High staff turnover (62%)
- High RN turnover (71%)
Bottom 25% in OH · Below recommended RN staffing · No penalties on record · Abuse citation
What this means for your family
Edgewood Manor offers a clean environment and a dedicated rehab team that many families appreciate. However, you should be aware of reports regarding inconsistent staffing and communication issues; we recommend visiting during off-hours to observe the facility's responsiveness firsthand.
Google Reviews
Google Reviews
35 reviews on Google“Edgewood Manor Rehabilitation & Healthcare Center receives polarized feedback, with many families praising the facility for its clean environment, friendly staff, and effective rehabilitation services. However, significant concerns exist regarding staffing levels, responsiveness to family inquiries, and occasional lapses in basic care, such as hygiene and medication management.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained building
- Approachable and professional nursing staff
- Effective rehabilitation therapy
- Welcoming, home-like atmosphere
Concerns
- Understaffing leading to slow response times and overworked nurses (mentioned by 3 reviewers)
- Lack of communication or responsiveness to family concerns (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 37 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; what is your preferred process for families to communicate concerns or updates regarding their loved one's care?
- 2Given the current staffing levels, what specific protocols do you have in place to ensure residents receive timely assistance when they press their call buttons?
- 3With medication management being a priority for us, could you walk us through how you ensure accuracy and prevent errors during the daily medication pass?
- 4I see that rehabilitation is a strength here; how do you integrate those therapy goals into the resident's daily routine outside of scheduled sessions?
- 5How do you ensure that residents remain socially engaged and active throughout the day, especially during the hours when staffing might be at its lowest?
- 6In light of recent health inspection findings, what specific steps has the facility taken to improve clinical oversight and overall resident safety?
Personalized based on this facility's data
Key Review Excerpts
“The care in the skilled nursing is impeccable. Therapists and nurses, everyone was approachable and helpful, and professional.”
“Mom has lived on the memory care unit for over two years now. It hasn’t always been easy but the staff listen and adjust based on mom’s and our family’s needs.”
“My brother in law stayed two days there after hospitalization and had no meds for 24 hours. They feed him a regular diet. He was to be a cardiac, diabetic diet.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
5
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed 12 complaints triggering federal investigations, with recurring issues in abuse reporting, accident prevention, and infection control persisting across multiple years. The facility shows chronic problems with safety hazards, medication management, and fire safety violations spanning 2019-2024. While all deficiencies list correction dates, the pattern of repeated violations in critical care areas, particularly around resident protection and basic safety protocols, suggests systemic challenges that families should carefully consider.
Aug 13, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 13, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nov 18, 2024Complaint4
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 8, 2024Routine18
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Jul 8, 2024Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 24, 2022Routine13
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Ownership & Operations
Who Operates This Facility
Edgewood Manor Rehabilitation & Healthcare Center
for profit
Chain Affiliation
Crown Healthcare Group
9 facilities nationwide
Chain avg rating: 1.8/5 · Rank 4 of 9
Ownership & Management
Owners
Crown Ohio Holdco INC
Owner · Organization
Mozart Realty Ventures LLC
Owner (parent company) · Organization
Crown I Tbd Holdco LLC
Owner (parent company) · Organization
Fejcc Trust
Owner (parent company) · Organization
Mdatas Trust
Owner (parent company) · Organization
Mrs Family Trust
Owner (parent company) · Organization
Friedman, Yisrael
Owner (parent company)
Singer, Meir
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
35 reviews from families & visitors
Official Website
Visit edgewoodmanorhc.com
Medicare data downloads
Original nursing home datasets
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