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Nursing HomeMedicaid

Edgemoor Hospital

Strong Medicare quality ratings; families often praise clean and odor-free environment. Still worth an in-person visit.

655 Park Center Drive, Santee, CA 92071192 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 12 Google reviews

5
4
3
2
1
Edgemoor Hospital Nursing Home in Santee, CA — Street View
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What this means for your family

This facility is noted for its beautiful grounds and a history of providing compassionate long-term care. However, families should perform due diligence regarding the current medical leadership and staffing levels, as past reviews have raised significant concerns regarding medical ethics and nursing attentiveness.

Google Reviews

Google Reviews

12 reviews on Google
Families can expect a facility that has historically provided long-term, loving care and maintains a beautiful, clean environment with pleasant garden areas. However, there are serious, isolated allegations regarding medical direction and legal ethics that should be investigated, alongside occasional reports of poor nursing attentiveness and food quality.

Quality Themes

Tap a score for details
Food2.0Staff7.0Clean8.0ActivitiesN/AMedsN/AMemoryN/AComms9.0ValueN/A

Strengths

  • Clean and odor-free environment
  • Beautiful garden and grounds
  • Long-term compassionate care
  • Excellent communication with families

Concerns

  • Inconsistent nursing attentiveness and patient care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.52016(4)2.52017(2)5.02018(3)5.02024(3)5.02026(1)

Distribution · 13 analyzed

5
8
4
2
3
1
2
1
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about how clean and odor-free the facility is; how do you maintain such a fresh environment for the residents?
  • 2The gardens here look beautiful—how often do residents get to spend time outdoors in the grounds?
  • 3How do you ensure that nursing staff remains attentive to every resident's specific needs, especially during busy shifts?
  • 4Could you tell us more about the dining experience and how much input residents have regarding their daily meals?
  • 5What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
  • 6How does the team keep families updated and maintain such strong communication with us regarding our loved one's care?

Personalized based on this facility's data


Key Review Excerpts

Edgemoor was my son's home for nearly 8 years. During that time he received outstanding and loving care from the entire staff--from the doctors to the nurses to the maintenance staff to the security staff.

Long-term resident's family · 2018★★★★★

Everything was clean, garden area was beautiful.

Visitor · 2024★★★★★

my mom lives there. its odor free

Resident's family · 2016★★★★★
Source: 12 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.64hrs
OK
Registered nurses for medical care
Total Nursing
6.60hrs
OK
All nurses + aides combined
Staff Turnover
20%
Lower is better (< 30% = good)
RN Turnover
15%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

2

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility36.7%
Worse than Avg
Here
36.7%
US
15.4%
CA
11.6%
San diego
11.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility7.9%
Better than Avg
Here
7.9%
US
19.4%
CA
10.7%
San diego
11.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.4%
Better than Avg
Here
4.4%
US
12.1%
CA
7.0%
San diego
9.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility8.3%
Better than Avg
Here
8.3%
US
14.4%
CA
10.4%
San diego
8.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.3%
Better than Avg
Here
99.3%
US
93.4%
CA
98.6%
San diego
98.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility14.5%
Mixed vs Avgs
Here
14.5%
US
19.5%
CA
13.7%
San diego
15.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility85.7%
Mixed vs Avgs
Here
85.7%
US
81.8%
CA
94.2%
San diego
97.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
1penalties
Near state avg (15.4)
6 complaint-triggered

Edgemoor Hospital shows recurring problems with fire safety systems, food safety, and building maintenance across multiple surveys spanning 2021-2025. The facility has faced 51 deficiencies over five surveys, including two complaint-triggered incidents involving safety hazards and abuse response protocols where families filed reports. While all deficiencies have correction dates, the persistent nature of fire safety and infrastructure issues suggests ongoing challenges with maintaining basic safety standards.

Feb 27, 2026Complaint
4
0600Immediate jeopardy · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0607Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0610Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Dec 4, 2025Routine
15
0907Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure medical gas and vacuum systems have documented maintenance programs.

0909Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure gas and vacuum piping is labeled.

0912Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0712Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0813Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Feb 5, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Sep 6, 2024Complaint
1
0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Jul 25, 2024Routine
21
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0558Potential for harm · PatternCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0802Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0908Potential for harm · PatternCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Minimal · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0907Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure medical gas and vacuum systems have documented maintenance programs.

0161Minimal · PatternCorrected

Construction Deficiencies

Use approved construction type or materials.

0351Minimal · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0912Minimal · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

Oct 22, 2021Routine
13
0802Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0908Potential for harm · IsolatedCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0352Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly install and monitor supervisory attachments on automatic sprinkler systems.

0354Potential for harm · IsolatedCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0753Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0907Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure medical gas and vacuum systems have documented maintenance programs.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0346Minimal · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Federal Penalties

Fine

Feb 27, 2026

$32,295

Ownership & Operations

Who Operates This Facility

Owner / Operator

Edgemoor Hospital

Organization Type

government

Ownership & Management

Owners

County of San Diego

Owner · Organization

100%

Key personnel

Chancler, ErinW-2 Managing EmployeeKasai, DarrenW-2 Managing EmployeeCounty of San DiegoManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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