Eden Rehabilitation Nursing Center
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 19 Google reviews
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What this means for your family
Eden Rehabilitation Nursing Center is highly regarded for its intimate, family-like atmosphere and dedicated staff, making it a strong candidate for those prioritizing personalized attention. However, since some recent reviews mention concerns about staffing levels and room environment, we recommend visiting during a weekend or evening to observe staff response times and the facility's condition firsthand.
Google Reviews
Google Reviews
19 reviews on Google“Eden Rehabilitation Nursing Center is frequently praised for its intimate, smaller-scale environment and highly attentive, compassionate staff who build strong personal connections with residents. While most reviewers report excellent care, some recent feedback highlights concerns regarding limited staffing levels and the physical environment of the rooms.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Intimate, smaller facility size
- Strong communication with families
- Positive, upbeat atmosphere
Concerns
- Limited staffing levels (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 19 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With such a small, intimate community of 40 residents, how do you ensure every person receives personalized attention during busy shifts?
- 2I've heard wonderful things about the upbeat atmosphere here; what kind of daily activities or social events do you host to keep residents engaged?
- 3Since your nursing staff is frequently praised for being so compassionate, how do you maintain that high level of care and communication with families?
- 4How does the facility handle medical emergencies or changes in care needs during the overnight hours?
- 5I noticed your health inspection ratings are perfect; how do you proactively manage your processes to keep those standards so high?
- 6How do you ensure that the nursing team has enough support to maintain the attentive care your residents are known for?
Personalized based on this facility's data
Key Review Excerpts
“They did a wonderful job. All the staff is very friendly and skilled, and they come right away when asked for help.”
“The staff was wonderful. They called to let me know if any problems accured. She was not the nicest person, but staff was very kind even going as far as buying her banana splits( her favorite)out of their own pockets if she was having a bad day.”
“I love how it’s a small building I feel like the staff is able to really get to know the residents being a smaller facility… everyone is great there . So much love”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
8
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has ongoing issues with building safety systems that families should consider carefully. Electrical and emergency power systems have been repeatedly cited across multiple years, along with fire safety equipment problems and emergency lighting failures. Most concerning, one family filed a complaint about resident protection from abuse that was substantiated in 2023. While all deficiencies show correction dates, the recurring pattern of safety system failures suggests potential maintenance challenges that could affect resident care quality.
Jan 9, 2026Routine3
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
May 8, 2024Routine8
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Dec 13, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Aug 17, 2022Routine4
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Ownership & Operations
Who Operates This Facility
Eden Rehabilitation Nursing Center
for profit
Chain Affiliation
Personal Healthcare Management
21 facilities nationwide
Chain avg rating: 3.0/5 · Rank 3 of 19 (Best)
Ownership & Management
Owners
Beim, Esther
Owner
Creedon, Teresa
Owner
Walden, Chaya
Owner
Zagelbaum, Batia
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit edenrnc.com
Medicare data downloads
Original nursing home datasets
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