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Public Google reviewers rate this highly and often mention dedicated and caring frontline care staff. Schedule a visit to confirm the fit.
based on 24 Google reviews
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Public Google reviewers rate Eden Heights highly. Reviewers highlight: dedicated and caring frontline care staff, engaging activities and musical events. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Eden Heights presents a polarized environment where families praise the dedication of frontline care staff and the variety of activities, while others report significant concerns regarding building maintenance and administrative communication. Recent feedback highlights a tension between ongoing renovation efforts and persistent issues like poor facility upkeep, inconsistent food quality, and rising costs.
Quality Themes
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Concerns
Rating Trends
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Distribution · 26 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The staff works so hard to keep the place going with no support from the corporate office which has now upped the rent $550.00 a month for 2025! The building needs alot of work.”
“My mother’s aides and med techs at Eden Heights, Eden, NY are very kind and caring. The kitchen staff works hard and prepares good food for the residents. Eden Heights brings in musicians and provides nice activities for the Seniors.”
“The building is not kept up with at all, there is wallpaper peeling everywhere and the rugs are filthy. There is a strong urine and mold odor as soon as you walk in the building.”
Source: NY Dept. of Health
Key Findings
45 violations from 27 inspections
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Records and reports
Resident protections
Admission standards
Resident services.
Records and reports
Records and reports
Disaster and emergency planning
Environmental standards
Medication management.
Disaster and emergency planning
Resident services
Environmental standards
Food service
Admission and retention standards.
Food service
Environmental standards
General requirements
Environmental standards
Structural and environmental standards.
Admission standards
Resident funds and valuables
No deficiencies are reported in this inspection record.
Eden Heights of Eden Operating, LLC
for profit
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Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit pslgroupllc.com
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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