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Eddie's House

Limited public data on Eddie's House. Call, tour, and ask to meet current residents' families — your own impression matters most.

1724 Spruce St, Regency · Pueblo, CO 8100414 bedsLicensed & Active
Source: CO CDPHE — view official record
Google rating
3.4/5

based on 13 Google reviews

5
4
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Eddie's House Assisted Living in Pueblo, CO — Street View
Street View

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What this means for your family

We strongly advise against considering this facility due to multiple serious allegations of resident abuse and neglect. If you are currently evaluating options, please prioritize facilities with transparent safety records and avoid those where management is accused of silencing reports of mistreatment.

Google Reviews

Google Reviews

13 reviews on Google
Eddie's House presents a deeply concerning environment characterized by serious allegations of physical abuse and neglect. While some reviewers offer brief, generic praise for the staff, multiple reports highlight dangerous conditions, including unexplained injuries to residents and a toxic management culture.

Quality Themes

Tap a score for details
FoodN/AStaff2.0Clean1.0ActivitiesN/AMedsN/AMemoryN/AComms1.0ValueN/A

Strengths

  • Friendly staff interactions
  • Welcoming environment

Concerns

  • Allegations of physical abuse and unexplained injuries to residents (mentioned by 2 reviewers)
  • Lack of professional care and mistreatment of clients (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.02015(1)5.02019(1)1.02023(2)4.42024(7)1.02025(1)1.02026(1)

Distribution · 13 analyzed

5
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4
1
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2
0
1
5

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With a smaller community of 14 residents, how do you ensure consistent, high-quality oversight and personalized attention for each individual throughout the day?
  • 2Can you walk me through your internal protocols for documenting and reporting any physical changes or unexpected injuries to ensure families are kept fully informed?
  • 3Given that cleanliness is a top priority for our family, could you describe your daily housekeeping schedule and how you maintain the environment in common areas and private rooms?
  • 4What specific steps are taken to ensure proactive and transparent communication between your staff and family members regarding a resident's daily well-being?
  • 5Could you share how you foster a welcoming and engaging atmosphere for residents during their daily activities, especially given the close-knit nature of your 14-person capacity?
  • 6In the event of a medical concern or emergency, what is your process for notifying family members and coordinating with outside healthcare professionals?

Personalized based on this facility's data


Key Review Excerpts

BEWARE!!! Had a friend who's relative was there and was being mistreated and hurt and would magically develop bruises and gashes on their body. Was told the owners son was abusing the residents.

Memory care family member · 2024☆☆☆☆

Mistreated of clients with lack of proper care as clients are talking down to.

Long-term resident's family · 2023☆☆☆☆

great people and great environment!

Visitor · 2024★★★★★
Source: 13 Google reviews

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

10total
4deficiencies
Dec 5, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Dec 5, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jul 22, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jul 22, 2025Complaint
N/A0000 & 0740

A certification complaint, prompted by #CO38636, was completed on 7/23/25. A deficiency was cited. Based on record review and interview the facility failed to provide, upon request, copies of the member' s records requested by the department affecting 1 former sample member (#4).Findings Include:On 7/22/25 at approximately 12:30 p.m., Member #4' s records were requested. On 7/22/25 at approximately 1:00 p.m., the administrator stated that Member #4 records were unavailable because the file room was inaccessible due to construction in the facility' s basement.

Jul 22, 2025Complaint
N/A0000 & 9999

A Relicensure Survey and Complaint Revisit was completed on 7/23/25 for all previous deficiency cited on 9/3/24. The residence is in compliance with all regulations surveyed. Citation coded "0000" or "9999" are initial and final comments of an inspection for informational purposes, this field may also have been left blank intentionally

Jul 22, 2025Complaint
N/A0000 & 0290

A licensure complaint, prompted by #CO38635, was completed on 7/23/25. A deficiency was cited. Based on record review and interview, the residence failed to provide, upon request, copies of the resident records requested by the department affecting 1 former sample resident (#4). Findings Include:On 7/22/25 at approximately 12:30 p.m., Resident #4' s records were requested. On 7/22/25 at approximately 1:00 p.m., the administrator stated that Resident #4' s records were unavailable because the file room was inaccessible due to construction in the facility' s basement.

Sep 3, 2024Complaint
N/A0000, 1110, 9999

A relicensure survey with complaint #CO36719 was completed on 9/3/24. A deficiency was cited. Based on observation and interview, the residence failed to make available, either directly or indirectly through a resident agreement, a safe and sanitary environment including, but not limited to, measures to reduce the risk of potential hazards in the physical environment, affecting four current residents (#1-#4).Findings include:1. Referencea. Chapter VII regulations governing assisted living residences, part 2.45, defines "Personal services" as those services that an assisted living residence and its staff provide for each resident including, but not limited to:(A) An environment that is sanitary and safe from physical harm."2. ObservationsOn 9/3/24 at 9:30 a.m., the basement of the residence had broken walls, broken windows, broken doors, clutter and broken pieces of wood laying loosely on the floor. The basement was unsafe with the potential of tripping hazards to residents. Additionally, the basement had a strong mildew odor.b. On 9/3/24 at 10:00 a.m., a broken sink filled with stains from chewed tobacco products was observed in Resident #2' s room. It emitted an unpleasant odor.3. Interviewsa. On 9/3/24 at 10:00 a.m., the house manager (HM) said the basement was undergoing reconstruction after a flooding incident had occurred. She confirmed the residents frequently entered the basement to access the washer and dryer. The HM added that the condition of t.. THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY.No response is necessary.The residence was advised it must review and maintain the following processes in accordance with existing program regulations found at 6 CCR 1011-1, Chapter 7, part 9.3.9.3 The assisted living residence shall have an involuntary discharge grievance policy that complies with Section 25-27-104.3, C.R.S., and includes, at a minimum:(A) The individual designated by the assisted living residence to receive involuntary discharge grievances.(B) The ability for any of the persons the assisted living residence is required to notify in accordance with Part 11.16 to file a grievance challenging the involuntary discharge and/or reasons for the discharge with the individual designated in subpart (A), above, within 14 calendar days after written notice of the involuntary discharge is provided by the assisted living residence.(C) The ability for the resident, or other person allowed to file a grievance to receive assistance in preparing and filing a grievance without interference from the assisted living residence.(D) A requirement that grievances related to involuntary discharge be submitted to the individual designated by the facility in accordance with subpart (A) as follows:(1) In writing, or(2) Orally submitted to the individual designated in accordance with subpart (A), above. In t..

Sep 3, 2024Complaint
CleanReport

No deficiencies found during this inspection.

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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